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VERIFIED PARTNER

American House Shallowford

7127 Lee Hwy, Chattanooga, TN 37421

6.7
Review score
43 reviews
Add review
6.7
Review score
43 reviews
5 star
61%
4 star
28%
3 star
7%
2 star
2%
1 star
2%
See all reviews
8.5
Review score
2384 reviews
57 facilities
For pricing & availability:
(866) 374-4058
American House Shallowford
American House Shallowford
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DD
-
Family/friend
4.0
Review for American House Shallowford
My brother picked it. He liked [name removed] & the food he brought him from the chef.Very nice & friendly. The food is good & my brother gets seconds. It's a nice place & smells good. Not like most assisted living places.

About the facility
American House Shallowford

This charming assisted living and memory care community is located in the quiet suburb of Shallowford, Tennessee, just minutes from downtown Chattanooga. The beautifully maintained community offers maintenance-free living, a family-friendly atmosphere, and comfortable, well-appointed apartments. Residents enjoy easy access to the entire property, which includes two private courtyards and a community garden.

Residents at American House Shallowford are also in close proximity to all that Shallowford and downtown Chattanooga have to offer. Seniors often take trips to the Chattanooga Zoo or the Hamilton Place Mall. This community is also located just minutes from Erlanger East Hospital, in case of emergency.

The skilled, compassionate team at American House Shallowford provides nurturing, individualized care to assist with activities of daily living. They also offer daily activities, paved walking paths, and cozy, indoor spaces to enhance residents’ lives. For those with Alzheimer’s or other forms of dementia, American House Shallowford offers secure memory care units and specialized life enrichment programs.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

Related Articles

Assisted Living vs. Memory Care: What’s the Difference?

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Senior living options offered

Assisted Living

Memory Care

Pricing
for American House Shallowford

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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American House Shallowford
American House Shallowford

7127 Lee Hwy, Chattanooga, TN 37421

StoryPoint Chattanooga
StoryPoint Chattanooga

1148 Mountain Creek Rd, Chattanooga, TN 37405

Brookdale Hixson community exterior
Brookdale Hixson

4515 Hixson Pike, Hixson, TN 37343

Southern Oaks Assisted Living
Southern Oaks Assisted Living

7230 Lee Hwy, Chattanooga, TN 37421

6.7
Review score
43 reviews
6.7
Review score
43 reviews
5 star
61%
4 star
28%
3 star
7%
2 star
2%
1 star
2%
9.8
Review score
50 reviews
9.8
Review score
50 reviews
5 star
70%
4 star
22%
3 star
4%
2 star
0%
1 star
4%
9.0
Review score
40 reviews
9.0
Review score
40 reviews
5 star
43%
4 star
42%
3 star
10%
2 star
0%
1 star
5%
8.9
Review score
22 reviews
8.9
Review score
22 reviews
5 star
76%
4 star
14%
3 star
5%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for American House Shallowford

6.7Review score43 reviews
6.7
Review score
43 reviews
5 star
61%
4 star
28%
3 star
7%
2 star
2%
1 star
2%
American House
8.5
Review score2384 reviews57 communities
Write a review
A Place for Mom has scored American House Shallowford with 6.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, American House Shallowford has 43 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.2
Staff
3.7
Meals & Dining
3.3
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored American House Shallowford with 6.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, American House Shallowford has 43 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Best of Senior Living 2023
American House
8.5
Review score2384 reviews57 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Anonymous - Family/friend
Assisted Living
January 5, 2024
1.0
Verified Review
would not recommend
My dad had to help a nurse get a patient off the floor when they fell because there were no other staff members to help her. I would not recommend them to anyone. We moved my grandfather out of American house due to staffing and care issues and he has since passed away. We had difficulty with meds going missing and were also very displease with how other residents were treated. There were also issues with roaches
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from American House Shallowford
January 9, 2024
Thank you for your feedback. We are deeply sorry for your loss. We pride ourselves on resident care and It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to personally hear about it. Feel free to reach out to our Executive Director, Tommie, at shallowford@americanhouse.com to discuss any concerns you may still have. We value your feedback and look forward to hearing from you.
Alicia - Family/friend
Assisted Living
October 20, 2023
3.0
Verified Review
Review for American House Shallowford
They were the only one that would accept my stepdad. Due to his dementia he had become quite mean and spent almost two weeks at a hospital that could deal with that. No one else would accept him, so we ended op here.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from American House Shallowford
October 27, 2023
Thank you so much for your feedback, Alicia. We are honored to serve your family!
DD - Family/friend
Assisted Living
October 6, 2023
4.0
Verified Review
Review for American House Shallowford
My brother picked it. He liked [name removed] & the food he brought him from the chef.Very nice & friendly. The food is good & my brother gets seconds. It's a nice place & smells good. Not like most assisted living places.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House Shallowford
October 10, 2023
DD, thank you for your positive feedback and for taking the time to post this review!
Anonymous - Family/friend
Assisted Living
July 14, 2023
5.0
Friendly Staff and a Nice Community
We moved our loved ones furniture in, but our loved one had passed away before he could move in. However from what we experience at American House Shallowford, everything was great. I had one friend already there, so I mostly had some good visits with her. Interaction with the staff was very good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Shallowford
July 17, 2023
Thank you for your 5-star review of our community! We are so sorry for your loss, but we appreciate your feedback, nonetheless.
Anonymous - Family/friend
Assisted Living
May 17, 2023
3.0
Verified Review
Our experience at American House
There's a severe nursing shortage here especially. Certain nurses don't believe there's any hurry to aid a resident!!! I was told that I was going to pay around $[removed]/month..... my first bill was for $[name removed]!!! I Can't afford that.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Response from American House Shallowford
May 22, 2023
Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
Alicia M - Family/friend
Assisted Living
May 25, 2022
3.0
Verified Review
Has potential, but needs better oversight
American House is severely short-staffed for their clients. The lack of staff has effected several of the caregivers. They usually only had one caregiver in the memory care unit at a time. Although they said there would be two during the day and one at night. Many of the caregivers had never been around memory care residents and didn't know their names or how to care for them. A caregiver approached me one day asking if there was meat in the soup, she said that a resident couldn't have meat but didn't recall who it was. Their record keeping was very laxed and my step-father was taken to the E.R. because he had 4 liters of urine in his bladder. He almost passed; the doctor said if they didn't bring him in when they did, then he would've died that night. This was a result of them not knowing that he hadn't urinated in some time. When he was discharged from the hospital, the doctor(s) refused to release him back to American House. They accepted him after their initial evaluation, although he was beyond the level of care they could safely give. He fell several times a week and had about 4 to 5 E.R. visits in total. The staff were trying, they just didn't have enough people so they were shuffling employees around. They were also using outside sources, but they weren't familiar with the residents either. There were only 8 residents in memory care; I thought that they would've had a better oversight. A note book or a chart with the residents names, allergies, etc. would've been helpful. Overall, they didn't have enough people and management staff often didn't know what was going on with my step-dad. Everyone we came across were super nice, they were just lacking in staff and everyone was running ragged.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
2
Value for Cost
3.5
Response from American House Shallowford
June 27, 2022
Alicia, thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at 248-804-5357 to discuss any concerns you may have. We value your feedback and look forward to hearing from you.
PS - Family/friend
Assisted Living
December 1, 2021
5.0
Verified Review
Our Experience
It has worked out well. Our loved one is happy here. It's clean. The staff is personable and kind. It's a small enough community that you feel like they really know the patients and the families. I appreciate the more personal touch. And this is the only place that our loved one has not complained about, which says a lot.
Peter - Toured community
Assisted Living
November 16, 2021
5.0
Verified Review
Tour of Elmcroft
We loved everything we saw during our tour with Elmcroft. If our experience does not turn out at the facility we chose, we will definitely be coming here!
anonymous - Toured community
Assisted Living
September 29, 2021
4.0
Verified Review
Our Tour Experience
We had a good tour at Elmcroft of Shallowford. I thought the facility was nice. It was just a little too pricey.
anonymous - Toured community
Assisted Living
September 3, 2021
5.0
Verified Review
Tour of Elmcroft
We toured Elmcroft of Shallowford and it seemed like a very nice facility. I have nothing but good things to say about it.
anonymous - Toured community
Memory Care
August 19, 2021
5.0
Verified Review
Tour of Elmcroft
We had a very nice tour with Elmcroft of Shallowford, all of the staff were were so sweet. The facility is actually under the same guidance as the one that we chose, it was a toss up. The facility is all one story which I really liked. It just came down to the fact that the other location was a little bit closer and they were communicating with us more.
anonymous - Toured community
Memory Care
April 18, 2021
5.0
I think this residence fits the bill. Excellent (unscheduled) tour of the property with Tempa Finch. The one bedroom units look just like an apartment and I think my mom would like that very much. The bedroom is separate from the living area which is nice. The facility is adjacent to St. Stephens' Catholic Church, which, when my mom is fully recovered I know she would love to attend. The residents all seemed happy and friendly. One resident I spoke with gave the facility a glowing report, and she had lived there for three years and had made great strides in her health due to the physical therapy and occupational therapy offered at Elmcroft.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
PT - Family/friend
Memory Care
February 9, 2021
4.0
Verified Review
excellent memory care
I really l.ike the engagement the community does with the residence. They are trying to do the best they can, and they are very cautious with who and how people come into the community and keeping the residence safe is a top priority.
Cleanliness
4
Friendliness
4
Care Services
4
Meals & Dining
4
Activities
4
Value for Cost
3
anonymous - Toured community
Memory Care
February 5, 2021
4.0
Did a virtual tour.The facility looked fine. Very clean.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Scott H - Family/friend
Assisted Living
January 8, 2021
4.0
Verified Review
Would recommend
We chose Elmcroftof Shallowford at the time because of the availability and we had a friendly interview with the staff members. The room sizes here are adequate compared to others we looked at. I would recommend to others.
Cleanliness
4
Friendliness
5
Staff
5
Care Services
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
March 3, 2020
5.0
They were wonderful. Tempa who did the intake was very patient, and knowledgeable. The facility is clean, and friendly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
October 16, 2019
5.0
Excellent place. Clean, very welcoming, residents and staff very friendly. Perfect place for my family member.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Elmcroft Shallowford - Resident/client
Memory Care
August 22, 2019
5.0
Best one!!
Cannot beat the staff and care you get at Shallowford!! It's like one big family there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Memory Care
August 22, 2019
5.0
Best Caregivers and Directors at this one!!!!
Toured two other communities and realized that most of them offered the same amenities and around the same rates so what finally nailed it for me was the staff. At the other two no one made eye contact with me. Very few staff members were smiling. They just seemed miserable. Walked in to Shallowford Elmcroft and it was amazing. Everyone smiling and seemed very happy to be there (residents and staff). Everyone made eye contact, smiled, introduced themselves (even the residents). You cannot beat the care at this community. The staff definitely stand out.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 9, 2019
5.0
Mom has adapted well to the home and appears very happy. Her dementia was difficult to handle at home and so this memory care center has been most appreciated.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 43 reviews

Amenities
at American House Shallowford

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Restaurant Style Dining
  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Private Bath
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Outdoor Common Areas
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Karaoke
  • Reminiscence Programs
  • Trivia Games
  • Birthday Parties
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Activities On-site
  • Tai Chi
  • BBQs or Picnics
  • Day Trips and Outings
  • Stretching Classes
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Activities Off-site

Neighborhoods
around American House Shallowford

See what the neighborhood has to offer and what’s nearby:
American House Shallowford in google map

Frequently Asked Questions
about American House Shallowford

American House Shallowford offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored American House Shallowford 6.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 899-8133 to reach a resident at American House Shallowford.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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