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Proveer at Heritage Woods

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3440 Hillcrest Rd, Mobile, AL 36695

8.4
Review score
32 reviews
Add review
8.4
Review score
32 reviews
5 star
41%
4 star
28%
3 star
19%
2 star
3%
1 star
9%
See all reviews
8.6
Review score
195 reviews
8 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Proveer at Heritage Woods
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Proveer at Heritage Woods
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Steve
-
Family/friend
5.0
Review for Proveer at Heritage Woods
I would say the staff is more professional. They answer the phone when I call. Every unannounced visit showed professional care across the board. Your organization found it for me.

About the facility
Proveer at Heritage Woods

Proveer at Heritage Woods is ideally situated along Alabama’s Gulf Coast, Mobile offers a blend of dynamic culture and convenient amenities. From shops to restaurants to museums, there’s plenty to explore in Mobile. For the history buffs, the WWII-era USS Alabama battleship sits in Battleship Memorial Park. For those with a love for art, the Mobile Carnival Museum accentuates the city’s traditional Mardi Gras festivities, or the 1850 Cathedral Basilica of the Immaculate Conception features intricate German stained glass.

Proveer at Heritage Woods provides superior care, signature lifestyle programs, amenities, and personalized service designed to help residents thrive throughout their stay. Apartment-style homes offer best-in-class comfort and convenience, while their distinguished common areas provide inviting space to visit and connect. To stay active and engaged, residents can also choose from a variety of community-led activities, including devotional services, yoga, cooking classes, and holiday parties.

While fun and activity is critical, the community also prioritizes their personal and medical care services. Depending on your desired care option, available services range from assistance with daily living activities and medication to 24-hour nursing care and rehabilitation services. Short-term respite care is also available to accommodate those facing unique circumstances.

State Licensing Information

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Proveer at Heritage Woods

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Proveer at Heritage Woods
Proveer at Heritage Woods

3440 Hillcrest Rd, Mobile, AL 36695

Proveer at Port City
Proveer at Port City

4720 Morrison Dr, Mobile, AL 36609

Somerby of Mobile
Somerby of Mobile

901 Somerby Drive, Mobile, AL 36695

Crowne Place
Crowne Place

3720 Dauphin St., Mobile, AL 36608

8.4
Review score
32 reviews
8.4
Review score
32 reviews
5 star
41%
4 star
28%
3 star
19%
2 star
3%
1 star
9%
9.3
Review score
25 reviews
9.3
Review score
25 reviews
5 star
60%
4 star
32%
3 star
8%
2 star
0%
1 star
0%
8.7
Review score
50 reviews
8.7
Review score
50 reviews
5 star
80%
4 star
8%
3 star
4%
2 star
0%
1 star
8%
8.6
Review score
8 reviews
8.6
Review score
8 reviews
5 star
25%
4 star
37%
3 star
25%
2 star
13%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

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Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Proveer at Heritage Woods

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Kosher
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • Private Bath

Services

  • Beautician

Languages spoken

  • American Sign Language
  • Spanish
  • French
  • English

Activities

  • Birthday Parties
  • Yoga / Chair Yoga
  • Devotional Activities Offsite
  • Happy Hour
  • Devotional Activities On-Site
  • Cooking Classes
  • Activities On-site
  • Activities Off-site
  • Holiday Parties

Reviews

for Proveer at Heritage Woods

8.4Review score32 reviews
8.4
Review score
32 reviews
5 star
41%
4 star
28%
3 star
19%
2 star
3%
1 star
9%
Proveer Senior Living
8.6
Review score195 reviews8 communities
Write a review
A Place for Mom has scored Proveer at Heritage Woods with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Proveer at Heritage Woods has 32 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.3
Friendliness
4.2
Care Services
3.9
Staff
4.2
Meals & Dining
4.2
Activities
3.5
Value for Cost
3.9
A Place for Mom has scored Proveer at Heritage Woods with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Proveer at Heritage Woods has 32 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Proveer Senior Living
8.6
Review score195 reviews8 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 32 reviews
Anonymous - Family/friend
Assisted Living
January 26, 2024
1.0
Verified Review
Would never recommend
You get what you pay for... this facility should be shut down. They fraudulently placed my father in memory care when he didn't need it and fought me all the way to have him back in assisted living. They charged me an additional $[removed]/month while he was in memory care when his Dr said he shouldn't be there and did so for 3 months while I figured out how to get him out. I later found out this facility was under investigation by the state while all of this was going on.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Steve - Family/friend
Assisted Living
December 21, 2023
5.0
Verified Review
Review for Proveer at Heritage Woods
I would say the staff is more professional. They answer the phone when I call. Every unannounced visit showed professional care across the board. Your organization found it for me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DB - Family/friend
Assisted Living
November 13, 2023
5.0
Verified Review
Review for Proveer at Heritage Woods
This place was very clean, administration was informed and kind, they had an available space.Definitely would refer others. Love the admin and staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Proveer at Heritage Woods
November 14, 2023
Thank you for your kind words! We are grateful for our residents, staff and family members.
Anonymous - Toured community
Assisted Living
July 12, 2023
4.0
Verified Review
Tour experience
We toured with Proveer at Heritage Woods and we thought the rooms small and I didn't like most of the residents doors open as walking down the hall among a few other but just not a fit for us! But it definitely might be a good place for others.
anonymous - Family/friend
Memory Care
March 17, 2023
5.0
Verified Review
Would definitely recommend. Top notch facility.
Very nice people at Proveer. They don't communicate as well as they used to. I'm hoping it's just the change over in management. We moved mom there in December, and then in February Proveer took over. The facility itself is top notch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
November 30, 2022
3.0
Verified Review
I would suggest better trained staff and more staff to be able to monitor the residents specifically on the memory care side where my mom was at. They did not interact with her as I thought they would. The facility is lovely and maintenance staff keep it in good shape. Also food quality and the delivery method for the memory care side could be much improved. This facility has potential but the CNA staff needs improvement. If the patient is independent and only needs reminders then it would be fine.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
3
Anonymous - Toured community
Memory Care
September 13, 2022
4.0
Verified Review
I toured this facility and it was good. It was clean and the staff was nice. We ended up choosing another facility because they had an opening sooner, but this one was very nice.
Roy - Family/friend
Assisted Living
September 13, 2022
5.0
Verified Review
Highly Recommend
I would highly recommend SummerHouse Heritage Woods. I like everything about it, per my above ratings. The staff are very friendly, and they look after my loved one and pamper him. He loves the food and won't even miss a meal to come eat with me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 5, 2022
4.0
Verified Review
our families experience
They could have more of a variety with their activities, but we would still recommend this community to others. =
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Linda - Family/friend
Assisted Living
March 18, 2022
4.0
Verified Review
I love the place myself
When we started the facility was Elmcroft still but it changed to SummerHouse. They came out and talked to my loved one and it seemed like it would be a good fit. I thought it would get her out of her room and make her socialize with others, but she has not done that yet. I think it would be great if the staff could try to encourage her to get out a little bit more. I would recommend them to other families looking and I already have to some friends of ours.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Value for Cost
5
Jennie - Family/friend
Memory Care
March 4, 2022
5.0
Verified Review
Highly Recommend
I can sleep at night knowing that my loved one is taken care of. As someone who take care of my loved one for a long time beforehand, having a place you can trust to care for them like you would really matters.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Shirley - Family/friend
Assisted Living
February 15, 2022
5.0
Verified Review
overall a good community
The sales director on our initial tour was very nice and good to work with, and the rooms available for the residents are spacious and well appointed. Right now due to covid and the restrictions the activities are still somewhat limited, but they are slowly starting to bring back more and more
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
January 27, 2022
4.5
Verified Review
Tour of SummerHouse
We had a good tour experience with SummerHouse. The rooms were a good size, but the overall facility itself was smaller and we were looking for something bigger. It was just not the right fit.
S S - Family/friend
Assisted Living
October 12, 2021
3.0
Verified Review
My review of Elmcroft
I do not think I would recommend this community. The staff are friendly however, it does not seem like they are as engaged with the residents as I would like. There are not many activities for them to do at all. I have also asked for my mothers closet doors to be fixed and it still has not been fixed yet They told me to buy a curtain and use that but that is not what I'm paying for.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
4
anonymous - Family/friend
Assisted Living
October 8, 2021
5.0
Verified Review
My review of Elmcroft Heritage Woods
my loved one stayed for a month. and they were excellent with what they were dealing with. This was a great community.
Michelle C - Family/friend
Memory Care
June 29, 2021
4.0
Verified Review
Above and beyond staff
We chose Elmcroft because it is all inclusive and they assessed my mom and have been very accommodating and took care of a lot of things that I have not had to worry about. The room sizes are amazing, she has a 1 bedroom and she has a single bed, recliner, drawers, and a tv and she still has plenty of room for other things. The food here is really good and they are chef prepared meals. The staff are very friendly and outgoing and they go out of their way for their residents. They even have special days where they take the residents out to eat or do something special with them that they want to do. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
April 29, 2021
3.0
Verified Review
I would recommend them, I was impressed
We chose Elmcroft because we went and visited and it was very clean, the price was better than what we had seen at some others places, and the staff seemed to be really nice. It is a pleasant atmosphere and administration was helpful. The room sizes here were sufficient for what my dad needed, he had his own bedroom but a shared den area. There was not a lot of communication unless it had to do with covid. It was going to start out being a really good experience, but covid came the day I dropped my dad off so it was not normal operations.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Nyoka - Toured community
Assisted Living
April 27, 2021
3.0
Verified Review
My Review of Elmcroft of Heritage Woods
I thought this was a nice community. The reason I didn't choose this community was due to their lack of communication skills.
Cleanliness
5
Friendliness
3
Staff
3
Value for Cost
3
anonymous - Family/friend
Memory Care
February 26, 2021
4.0
Verified Review
My experience with Elmcroft
We chose Elmcroft because it was convenient and I knew someone who had been here years ago and they had a good experience, the value for the money was good as well. They have been pretty good with communication since I am not able to go inside the facility. It is hard since I have not been able to go inside but I would probably recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Value for Cost
5
Peggy K - Family/friend
Memory Care
December 14, 2020
1.0
Verified Review
disappointing and unsafe
You couldn't get any answers to your questions, There was an issue with my husband's alert device and for 2 months it didn't work. We had a big issue getting ahold of people when we needed help. I would not recommend this community.
Cleanliness
4
Friendliness
2.5
Value for Cost
1
Care Services
0.5
Activities
1
Viewing 1-20 out of 32 reviews

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Frequently Asked Questions
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Proveer at Heritage Woods offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Proveer at Heritage Woods 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (251) 665-9063 to reach a resident at Proveer at Heritage Woods.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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