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3006 Hoffmeyer Rd, Florence, SC 29501
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Pam
-
Family/friend
4.0
Positive Environment at Wren Creek
They've been really good overall. The staff have a true sense of caring for the people who live there, and they go above and beyond. The facility itself good. And my dad loves the food.
About the facility The Pines at Florence Assisted Living and Memory Care
The Pines at Florence Assisted Living and Memory Care in Florence, SC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at The Pines at Florence Assisted Living and Memory Care
Healthcare Services
- Diabetic Care
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Non-Ambulatory Care
- High Acuity Care
- Medication Management
Meals & Dining
- Vegetarian
- Low / No Sodium
- Special Dining Programs
- Guest Meals
- Meals Provided
- Restaurant Style Dining
- Room Service
Room Amenities
- Kitchenette
- Respite or Short Term Stays Offered
- Ground Floor Units
- Handicap Accessible
- Wheelchair Accessible Showers
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Private Bath
- Butterfly garden / Hummingbird garden
- Beauty Salon
- Central Fireplace
- TV Lounge
- Library
- Outdoor Common Areas
- Outside Patio
- Indoor Common Areas
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
- Fitness Center
- Movie or Theater Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Other Religious Services
- Trivia Games
- Dances
- Live Well Programs
- Brain fitness / Dakim
- Wii Bowling
- Cooking Classes
- Reminiscence Programs
- Karaoke
- Light Therapy Programs
- Activities Off-site
- Intergenerational Programs
- Pet-focused Programs
- BBQs or Picnics
- Live Dance or Theater Performances
- Stretching Classes
- Happy Hour
- Day Trips and Outings
- Community Service Programs
- Devotional Activities On-Site
- Activities On-site
- Educational Speakers / Life Long Learning
- Montessori Programs
- Visiting Chaplain or Priest
- Yoga / Chair Yoga
- Gardening Club
- Birthday Parties
- Live Musical Performances
- Holiday Parties
- Wine Tasting
- Art Classes
Compare
The Pines at Florence Assisted Living and Memory Care
3006 Hoffmeyer Rd, Florence, SC 29501
Florence Place
1938 Mountain Laurel Ct, Florence, SC 29505
Benton House of Florence
1370 Celebration Blvd, Florence, SC 29501
Pee Dee Gardens
3117 W Palmetto St, Florence, SC 29501
8.6
Review score
27 reviews
8.6
Review score
27 reviews
5 star
33%
4 star
49%
3 star
7%
2 star
0%
1 star
11%
9.4
Review score
29 reviews
9.4
Review score
29 reviews
5 star
67%
4 star
17%
3 star
10%
2 star
3%
1 star
3%
9.0
Review score
10 reviews
9.0
Review score
10 reviews
5 star
60%
4 star
30%
3 star
10%
2 star
0%
1 star
0%
Review score not available
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for The Pines at Florence Assisted Living and Memory Care
Write a review
A Place for Mom has scored The Pines at Florence Assisted Living and Memory Care with 8.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Pines at Florence Assisted Living and Memory Care has 27 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
3.9
Care Services
3.8
Staff
4.5
Meals & Dining
4.8
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored The Pines at Florence Assisted Living and Memory Care with 8.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Pines at Florence Assisted Living and Memory Care has 27 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 27 reviews
Pam - Family/friend
Memory Care
October 31, 2022
Positive Environment at Wren Creek
They've been really good overall. The staff have a true sense of caring for the people who live there, and they go above and beyond. The facility itself good. And my dad loves the food.
Response from The Pines at Florence Assisted Living and Memory Care
November 1, 2022
We want to take the time to thank you for leaving a positive review. Here at Wren Creek Estates, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to continue having these positive experiences with you in the future to come!
Susan - Family/friend
Assisted Living
August 25, 2022
Great Place to Be
My loved one has been very happy at the facility. Everyone has been nice, and the staff is great. They know you by name, and I always feel welcomed Overall, .everything was great . As long as mom is happy, then I am happy.
Response from The Pines at Florence Assisted Living and Memory Care
August 25, 2022
Hello! We want take the time to thank you for leaving a review. Here at Wren Creek Estates, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to keep having positive experiences with you in the future to come!
Jaye E - Family/friend
Assisted Living
August 12, 2022
Caring and Compassionate
Staff is very friendly and knowledgeable and facilities are nice and comforting.
Response from The Pines at Florence Assisted Living and Memory Care
August 25, 2022
Hello! We want take the time to thank you for leaving a review. Here at Wren Creek Estates, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to keep having positive experiences with you in the future to come!
anonymous - Toured community
Assisted Living
May 11, 2022
Tour experience
To us it just felt dark and dingy, I am not sure if that was them or the fact that we visited on a cloudy day but it just did not feel happy. My loved one also wanted a full sized refrigerator in his room and they did not have that.
Response from The Pines at Florence Assisted Living and Memory Care
May 11, 2022
Hello! We want take the time to thank you for leaving a review. Here at Wren Creek Estates, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to keep having positive experiences with you in the future to come!
Reba - Toured community
Memory Care
May 4, 2022
My Tour Experience at Wren Creek Estates Senior Living
We did a virtual tour. It was an okay community. It didn't feel like the right fit for my loved one.
Response from The Pines at Florence Assisted Living and Memory Care
May 5, 2022
Hello! We want take the time to thank you for leaving a review. Here at Wren Creek Estates, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to keep having positive experiences with you in the future to come!
Anonymous - Toured community
Assisted Living
March 9, 2022
My Tour
It seemed a bit older. Residents seemed well cared for.
Response from The Pines at Florence Assisted Living and Memory Care
March 14, 2022
Hello!
We want take the time to thank you for leaving a review. Here at Wren Creek Estates, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to keep having positive experiences with you in the future to come!
Anonymous - Family/friend
Assisted Living
July 7, 2021
Angie - Family/friend
Memory Care
November 16, 2018
9 months in...
My experience with Elmcroft began back in February of this year...9 months ago. There have been good times and not as good times but all in all, the good outweigh the not as good. It’s difficult for anyone to give up their freedom and their home/lifestyle. Elmcroft has been good in that respect. There are daily activities of all sorts and outings to various places on certain days. The food service could be better but three meals a day with choices has to be difficult to plan and prepare perfectly every meal. At times, I have felt the costs are too high for the services received. When I step back and realize that the stress and daily pressure a caregiver carries, it’s worth every dime!
Kelly - Family/friend
Memory Care
September 2, 2018
Not good
Very unhappy that was refused access to my father in law they tryed to tell me he didn’t know me and thus couldn't
Say he wanted to see me wrong he was totally aware and called me by name before they made me leave Very disappointed
anonymous - Family/friend
Memory Care
February 13, 2018
This place is beautiful inside and out. The staff are very friendly, knowledgeable and professional. They take such good care of my family member. They staff are always keeping my love one active and involved in every day living. Kudos to elm croft of Florence!!!!!!
anonymous - Family/friend
Memory Care
September 27, 2017
A Good Fit For My Father In Law
My father in law is taking some time to adjust with his move to this community. However we do feel this is a good fit for him, and his needs. We do feel comfortable with his move to this community. It is a nice community with kind people. The staff is very pleasant, and they have been helpful whenever needed. They do a good job with the cleanliness around the community. There are good activities offered, and nice meals provided. We know he is safe, and in good hands. This a community I would recommend to my family, and friends.
Response from The Pines at Florence Assisted Living and Memory Care
October 3, 2017
Thank you for your feedback. We are glad to hear your father is apart of our Elmcroft family. If there is anything we can do to help him adjust, please let us know!
L. Slack - Family/friend
Memory Care
August 28, 2017
Wouldn't recommend
I agree with the person Before whose mom
Broke her hip. Absolutely not trained to handle ahlz. Patients. Not proper sanitary care, NEVER have cleaned dentures, supplies we leave aren't used. Bathroom empty of anything and no way for techs to even wash their hands after taking her to toilet. She's been left in filthy depends, stuff missing or broken in room. Patients wonder completely on their own and in others rooms. People left to sit alone in living room while staff socializes in kitchen And about. It's obvious It is only a paid per hour job for them. Our mother lost 50 pounds, they haven't been feeding her as requested or giving water, she stays dehydrated. I must say there are a couple of girls there that absolutely do care, but far and in between. Also, not staffed properly at night or on weekends. It's a tragesty.
Response from The Pines at Florence Assisted Living and Memory Care
September 29, 2017
We are sorry to hear that this has been a negative experience for you. Our mission is dedicated to enriching the lives of the individuals who live and work with us. We take this mission very seriously and we are saddened to hear your comments. What you described in your review is certainly not indicative of how Elmcroft does business or treats their residents. We are known for our compassionate, friendly, and experienced staff who goes above and beyond for our residents. We are truly sorry you felt differently and therefore would like to apologize. With that said, we do have new management that is taking place and we are more confident than ever that we will continue to enrich the lives of others. Again, I am sorry to hear this has been a difficult experience for you.
anonymous - Family/friend
Memory Care
August 25, 2017
Loves This Place
My mom and I love this place we are so thankful we found it The staff is wonderful here so kind and attentive. They take mom out to different places for lunch or shopping. She loves the food no complaints. The community is lovely with the landscaping and the inside is so clean
Response from The Pines at Florence Assisted Living and Memory Care
September 28, 2017
Thank you for the kind review! There is no greater honor than to be trusted with a very special member of your family.
anonymous - Family/friend
Memory Care
June 23, 2017
Helpful Staff!
My loved one has recently moved into this community and so far things are going well for him. The staff have been helpful and made sure to accommodate his needs as best as they possibly could. They do a great job at maintaining a clean facility for all of the residents which I was impressed with. The only complaint he seems to have is that he is not impressed with the meals he receives.
Response from The Pines at Florence Assisted Living and Memory Care
September 28, 2017
Thank you for your positive review! We are so glad to hear that your experiences have been pleasant. We appreciate you taking the time to share your experience and we want to let you know that we love having your loved one here.
anonymous - Toured community
Memory Care
May 10, 2017
The director said she eats the food-that speaks volumes. The activities look great. There was a lot of visual appeal. Looked like a caring staff.
anonymous - Toured community
Memory Care
March 1, 2017
To many calls!
This community was very nice. The staff that showed us around were very friendly and helpful. We did not see many residents out. The only thing that turned me off from this place was that they called me so much and at inappropriate hours that I had to block them.
anonymous - Family/friend
Memory Care
December 14, 2016
Safe Place For My Husband
My husband is doing well here at this community. He is being provided with great care, and the family is pleased. It is a nice community, and they do a good job with keeping everything very neat and tidy. The staff is good, they are thoughtful and kind. We are pleased with all they have done for our family. We know he is safe and in good hands. I would recommend this community.
Karleyne - Family/friend
Memory Care
December 9, 2016
103 year old mom there for respite care 15 days
I needed a place to leave my mom for 15 days. She was treated very well. She was given assistance as needed and she enjoyed the meals. The cafeteria area was nice with round tables, tablecloths and menus and the individual service was great. Everyone was extremely friendly. Mom enjoyed sitting in the common living room reading the news just like at home. The studio apt was clean and cozy. At the time I believe that she was the only resident of color but she was treated with dignity and respect. Overall a great experience as she had never been away from home and family for that length of time
anonymous - Toured community
Memory Care
August 25, 2016
Elmcroft of Florence seemed like a good community!!
I was very impressed with Elmcroft. The person that took us on tour was very nice and knowledgable. The community is clean. I would move my grandma here if I was to move her closer to me. They offer a wide variety of activities.
Pam Buck - Family/friend
Memory Care
April 16, 2016
From what I have seen and experienced Elmcroft has been good for my mom. Many activities for her to take part in. I live out of state and receive a weekly update on my mom. So far very pleased with care given to my mom.
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Frequently Asked Questions about The Pines at Florence Assisted Living and Memory Care
The Pines at Florence Assisted Living and Memory Care offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored The Pines at Florence Assisted Living and Memory Care 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (843) 292-0012 to reach a resident at The Pines at Florence Assisted Living and Memory Care.
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To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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