I have an elderly father, suffering from some recent and
somewhat serious health events. Having seen the Joan Lunden
commercial on TV I actually had the website in mind. I went on the
website, answered a few questions, and was contacted by phone
within minutes. The lady that called back was very pleasant and
explained that I would be patched through with someone to help me
move forward with my inquiries.
I thank the A Place for Mom team for their professionalism and
compassion while steadfastly keeping privacy concerns in mind.
While I would imagine you are as modest as you are nice and
sincere, I must insist that you forward this email to a manager or
someone else that ought to see my sincere gratitude for all that
you did. You took the time to explain options available especially
if Dad would be willing to move to Toronto where I am located.
Dave W., Found Assisted Living in Toronto, ON
"I probably could have found a facility for my mother on my own,
but your service made it so much easier. My sister and I
visited 3 of the facilities you provided in one day, and made our
decision that evening. Without your information, it would have
taken me days, maybe weeks, to get to the decision point.
Your service was just the right amount of contact; you gave me
information and let me think about without bothering me about it.
And your follow-up's were the right mix of concern and
Susanne W., Found Assisted Living in Katy, TX