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Commonwealth Senior Living at the West End

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2400 Gaskins Rd., Richmond, VA 23238

13 reviews
Add review
5 star
23%
4 star
31%
3 star
38%
2 star
0%
1 star
8%
See all reviews
7.9
Review score
1179 reviews
39 facilities
For more information about senior living options:
(866) 374-4058
Commonwealth Senior Living at the West End
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Commonwealth Senior Living at the West End community exterior
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Commonwealth Senior Living at the West End in google map

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anonymous
-
Family/friend
4.0
Great Place
My mother in law is doing very well since moving here. She is keeping very busy with all the activities they offer and making friends with the residents as she can. She loves the staff but we are disappointed that we learned the activities director has left the staff and she was one of the

About the facility
Commonwealth Senior Living at the West End

Commonwealth Senior Living at the West End in Richmond, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Commonwealth Senior Living at the West End

Healthcare Services

  • Non-Ambulatory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Gluten-free
  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Beauty Salon
  • Outside Patio
  • Central Fireplace
  • Barber Shop
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas
  • TV Lounge

Recreational areas

  • Piano or Organ

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Happy Hour
  • Day Trips and Outings
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Wine Tasting
  • Live Dance or Theater Performances
  • Cooking Classes
  • Activities On-site
  • Dances
  • Tai Chi
  • Holiday Parties
  • Trivia Games
  • Art Classes
  • Karaoke
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Pet-focused Programs
  • Live Musical Performances
  • Birthday Parties
  • Activities Off-site

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Commonwealth Senior Living at the West End community exterior
Commonwealth Senior Living at the West End

2400 Gaskins Rd., Richmond, VA 23238

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Review score not available
9.8
Review score
223 reviews
9.8
Review score
223 reviews
5 star
90%
4 star
5%
3 star
2%
2 star
2%
1 star
1%
9.6
Review score
47 reviews
9.6
Review score
47 reviews
5 star
41%
4 star
28%
3 star
19%
2 star
6%
1 star
6%
8.5
Review score
54 reviews
8.5
Review score
54 reviews
5 star
41%
4 star
13%
3 star
22%
2 star
17%
1 star
7%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Commonwealth Senior Living at the West End

13 reviews
5 star
23%
4 star
31%
3 star
38%
2 star
0%
1 star
8%
Commonwealth Senior Living
7.9
Review score1179 reviews39 communities
Write a review
A Place for Mom has scored Commonwealth Senior Living at the West End with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Commonwealth Senior Living at the West End has 13 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.5
Friendliness
3.5
Care Services
3.5
Staff
Meals & Dining
Activities
3.5
Value for Cost
3.5
A Place for Mom has scored Commonwealth Senior Living at the West End with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Commonwealth Senior Living at the West End has 13 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Logo for Commonwealth Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
anonymous - Family/friend
Memory Care
September 26, 2017
4.0
Verified Review
Great Place
My mother in law is doing very well since moving here. She is keeping very busy with all the activities they offer and making friends with the residents as she can. She loves the staff but we are disappointed that we learned the activities director has left the staff and she was one of the major reasons why we chose the community in the first place. Hopefully, they will get someone as dynamic as the previous one. We would recommend this community if asked.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
June 23, 2017
5.0
Verified Review
Father in Law is Doing Fantastic in This Community
We are very pleased with my father in law move to this community. He is doing fantastic, and everything is working out very well. We know he is safe, and in a good facility. They have a good staff. They are good with their communication, and providing him with good care. When we visit the community, and his room are well maintained. The experience is going well for us in this community, and I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
April 20, 2017
3.0
Verified Review
Decent Tour
I had a pretty decent tour of this community. Everything went well for the most. The community from what I saw looked decent. The staff was kind, and friendly. There were many factors that played into where to move my father too. This wasn't the right fit for him, and his needs.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
March 7, 2017
3.0
Verified Review
Very cold community!!
I was not impressed with this community when I had taken my tour for my mother. The entire building felt very cold and did not have a home feeling I would want for her to live in. I felt like I was walking on a cruise ship or checking into a hotel it just was not the right fit for her.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
February 19, 2017
3.0
This facility was nice. One associate I met there seemed excellent in her care of the Memory folks. [Removed] could transition to Memory Care if necessary. Parking outside was inefficient. They had a lot of family functions going on, although great for some, not necessarily for [Removed]. It seemed like she could become isolated again there. The room was very nice, only one left. The pricing was as high as Brookdale. Scheduled an assessment for 2/17. Haven't heard back from Jamie yet on the rating.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
December 27, 2016
4.0
Verified Review
The Staff Show Great Characteristics
My mom is settling in for the second time, she had to leave for a month. However the community is a smaller venue which fits my moms needs. The carpet in the new wing gets tough for her at times, she uses a wheelchair. My mom enjoys the meals and its selections. The personnel are concerned, compassionate and attentive. They are not just there for a paycheck, we really like the staff. The residents are all friendly too.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
November 1, 2016
4.0
Verified Review
Good Respite Stay
My husband had a good respite stay experience here at this community. It is a nice community, and they did a good job caring for him and his needs. I was pleased with all they did for us. It was a good experience for him, and I knew he was in good hands. This is a lovely community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
DEBRA A ALLAN - Family/friend
Memory Care
October 8, 2016
5.0
Verified Review
Great place
My mother in law is doing great there The people are very friendly and try and make it like home for everyone , They have helped us help her with everything
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family Member of Resident - Family/friend
Memory Care
February 21, 2016
5.0
Much Improvement Since Commonwealth Took Over
Since Commonwealth Assisted Living took over this community at the end of April 2015 the improvements have been amazing! They increased care staff, added another LPN, brought in a real chef and began serving fresh food. They added more housekeeping and have administrative staff on site seven days a week. My mom is so happy with the improvements as are her table mates. We highly recommend this community to anyone looking for help in caring for their loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 27, 2015
4.0
Verified Review
Friendly, professional staff
Our experience with Commonwealth Assisted Living was a good one, overall! The staff here does an excellent job looking after the residents. They are friendly, professional, and very polite! Really the only issue we had is that Mom feels that the other residents here are "too old".
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 9, 2015
2.5
Verified Review
Need more staff in the evening and during the night
***There are not enough staff from 7pm to 7am. **Bells and calls for help at night are unanswered. Have complained. Staff is friendly and caring to the residents.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Response from Commonwealth Senior Living at the West End
August 11, 2015
As the Executive Director of Commonwealth Assisted Living at the West End, I want to thank you for sharing your feedback. We take your comments seriously and I can assure you that our community is properly staffed to meet the needs our of residents day and night. We take pride in providing high-quality care for our residents and for most cases we respond to residents and call bells within 10 minutes during the night. I welcome the opportunity to address your concerns further and please feel free to contact me directly. My e-mail address is [removed] and my phone number is [removed]. Thank you and I look forward to speaking with you. --Leslie Jones, Executive Director of Commonwealth Assisted Living at the West End
anonymous - Industry reviewer
Memory Care
April 9, 2015
0.5
Residents on their own
Residents need companions or aides for 7pm to 7am due to staffing issues with the level of care for certain residents. The residents calls for help or bells will not be responded to quickly if any during these hours due to aides assisting in giving showers and putting to bed making the the aides unavailable for any other resident in the community as there are no nurses or lpns present on site during these hours. There is no management during these hours only two aides or three and one must pass meds to the entire community. This was the case a month ago need to verify yourself that it is not the case if you are considering
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Commonwealth Senior Living at the West End
May 8, 2015
On behalf of Commonwealth Assisted Living at the West End, I would like to thank you for sharing your comments with us. Providing our residents and their families with high-quality care, dignity, respect, and compassion is our top priority. I would like to assure you that our community is adequately staffed to meet the needs of our residents 24 hours a day. I would love the opportunity to meet with you to discuss your concerns. My e-mail address is [removed] and my phone number is [removed]. Thank you so much and I look forward to speaking with you. --Leslie Jones, Executive Director of Commonwealth Assisted Living at the West End
A Place For Mom Customer - Toured community
Memory Care
December 29, 2012
3.0
Verified Review
Nice property - similar in size to cu...
Nice property - similar in size to current location but newer and nicer interior. All the rooms are the same size (studio) - Met with director who was very helpful.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-13 out of 13 reviews

Neighborhoods
around Commonwealth Senior Living at the West End

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Frequently Asked Questions
about Commonwealth Senior Living at the West End

Commonwealth Senior Living at the West End offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (804) 965-2155 to reach a resident at Commonwealth Senior Living at the West End.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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