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Clayton Oaks Living

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21175 Southwest Fwy, Richmond, TX 77469

8.3
Review score
42 reviews
Add review
8.3
Review score
42 reviews
5 star
31%
4 star
24%
3 star
12%
2 star
0%
1 star
33%
See all reviews
8.1
Review score
548 reviews
21 facilities
For pricing & availability:
(866) 374-4058
Clayton Oaks Living
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Clayton Oaks Living community exterior
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Kent M
-
Family/friend
5.0
Clayton Oaks Review
The one thing that I can tell you is that my initials experience was incredible. [name removed] (the executive Director) handled the task of getting [name removed] (my wife) set up to be moved to the facility. My wife was coming out of the hospital due to a broken hip (but her dementia was

About the facility
Clayton Oaks Living

Clayton Oaks Living in Richmond, Texas, is an assisted living and memory care community with pet-friendly senior apartments, thoughtful amenities, and a range of services provided by trained caregivers. Conveniently located just off Interstate 69 and serving Sugar Land and the greater Richmond, Texas, area, this senior living community features a beautifully landscaped courtyard and airy common areas that feel like home.

At Clayton Oaks Living, your loved one can be part of book clubs or participate in crafting, take regular trips into town or join a yoga class. It’s all part of the engaging experience created by the community’s care team. A theater, fitness center, full-service salon and massage therapy room, bistro, library, dog park, and piano bar are just a few of the amenities designed to bring comfort and convenience to residents.

Additionally, the Clayton Oaks Living kitchen serves up classic recipes and some new recipes of their own. The cozy dining room is a favorite gathering spot for three scratch-made meals a day.

Assisted living residents at Clayton Oaks Living can choose between studio and one-bedroom apartments with private bathrooms, kitchenettes, 9-foot ceilings, private patios, and WiFi availability.

Residents in memory care live in suites or studio...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Clayton Oaks Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Clayton Oaks Living

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Clayton Oaks Living community exterior
Clayton Oaks Living

21175 Southwest Fwy, Richmond, TX 77469

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Affectionate Care Assisted Living and Memory Care

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8.3
Review score
42 reviews
8.3
Review score
42 reviews
5 star
31%
4 star
24%
3 star
12%
2 star
0%
1 star
33%
9.6
Review score
16 reviews
9.6
Review score
16 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
56 reviews
9.6
Review score
56 reviews
5 star
69%
4 star
18%
3 star
11%
2 star
0%
1 star
2%
9.4
Review score
82 reviews
9.4
Review score
82 reviews
5 star
49%
4 star
26%
3 star
21%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Clayton Oaks Living

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Vegetarian
  • Guest Meals
  • Special Dining Programs
  • Gluten-free
  • Kosher
  • Restaurant Style Dining
  • Pureed Meals
  • Anytime Dining
  • No Sugar
  • Vegan
  • Low / No Sodium
  • Meals Provided
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Private patio, deck, or balcony
  • Kitchenette
  • Cable or Satellite TV
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Air Conditioned
  • Garden View

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Main Street Shops
  • Indoor Common Areas
  • Indoor Atrium
  • TV Lounge
  • Library
  • Outside Patio
  • Computer or Media Center
  • Private Bath
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Central Fireplace

Recreational areas

  • Jacuzzi
  • Raised Garden Beds
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Activities On-site
  • Devotional Activities On-Site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Bible Study Group
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Forever Fit
  • Birthday Parties
  • Holiday Parties
  • Tai Chi
  • Gardening Club
  • Live Well Programs
  • Book Club
  • Karaoke
  • Reminiscence Programs
  • Cooking Classes
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Catholic Services
  • Devotional Activities Offsite
  • Happy Hour
  • Christian Services
  • Protestant Services
  • Cooking Club
  • Day Trips and Outings
  • Walking Club
  • Community Service Organizations
  • Visiting Chaplain or Priest
  • Art Classes
  • Live Musical Performances
  • Wine Tasting
  • Other Religious Services
  • Trivia Games
  • Dances
  • Activities Off-site
  • Brain fitness / Dakim
  • Stretching Classes
  • BBQs or Picnics
  • Pet-focused Programs

Reviews

for Clayton Oaks Living

8.3Review score42 reviews
8.3
Review score
42 reviews
5 star
31%
4 star
24%
3 star
12%
2 star
0%
1 star
33%
The Aspenwood Company
8.1
Review score548 reviews21 communities
Write a review
A Place for Mom has scored Clayton Oaks Living with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Clayton Oaks Living has 42 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.3
Friendliness
3.2
Care Services
3.1
Staff
4.3
Meals & Dining
4.0
Activities
2.9
Value for Cost
3.1
A Place for Mom has scored Clayton Oaks Living with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Clayton Oaks Living has 42 reviews with an average "overall experience" of 3.1 out of 5.
Parent company
The Aspenwood Company
8.1
Review score548 reviews21 communities
Logo for The Aspenwood Company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 42 reviews
Kent M - Family/friend
Memory Care
February 9, 2024
5.0
Verified Review
Clayton Oaks Review
The one thing that I can tell you is that my initials experience was incredible. [name removed] (the executive Director) handled the task of getting [name removed] (my wife) set up to be moved to the facility. My wife was coming out of the hospital due to a broken hip (but her dementia was late stage) and as it was, I was in the hospital also at the time she was to be transferred to Clayton Oaks. [name removed] went over above. She made at least two trips to visit with me prior to my discharge. Additionally she offered to go to our apartment GREATWOOD at Sugar Land) and collect some things that she would need, and she had done this two times. Additionally the fact that she was so pleasant, we were able to really connect. I have had no issues since our first encounter with Clayton Oaks, so I guess my overall rating would be a five!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
February 5, 2024
3.0
Verified Review
Our Experience
Mom is in memory care so may be different but I find that the care staff does not properly take care of her personal hygiene. It has been largely up to me to make sure she is showered. Provide a log of when she was showered, ate, activities etc. the family does not know how they are being treated and loved one can't tell them. Facility is kept up and the food is good.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Value for Cost
4
Response from Clayton Oaks Living
February 6, 2024
Hello. I am sincerely sorry that this has been your experience. I would never want a family to have to track when services are provided. The Memory Care Director and I are highly involved and welcome the opportunity to fully understand and address your concerns. Please reach out to me directly at 281-341-6200. I look forward to speaking with you.
Anonymous - Family/friend
Assisted Living
December 21, 2023
5.0
Verified Review
A Great Place for Moms and Dads.
All areas are 5. My mother chose not to participate in activities, but a variety was offered. I am grateful to Clayton for helping make my mother's final six months as safe, comfortable, and pleasant as possible. I would highly recommend Clayton Oaks to potential residents and their family members. My mother received compassionate care there during the last six months of her life. She loved the aides, physical therapists, and her dining room friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 29, 2023
3.0
Verified Review
Mediocre Experience
Based on the experience we have had so far with Clayton Oaks Living, we can say that the food definitely needs major improvement. They seem to be short staffed, but most of he caregivers at the community are nice.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
1
Activities
3
Response from Clayton Oaks Living
October 5, 2023
Hi there! Thank you for the review. We are constantly trying to approve and appreciate the feedback.
anonymous - Family/friend
Memory Care
March 9, 2023
4.0
Verified Review
A nice community
The memory care unit was great. However my father was there only a month before he passed.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Clayton Oaks Living
March 15, 2023
Hi there- thank you for your review. We are honored that you trusted us with your father's care and are sorry for your loss!
Teresa - Family/friend
Memory Care
February 17, 2023
5.0
Verified Review
Highly recommend
The staff are all very friendly and take great care of your loved ones. I would definitely recommend Clayton Oaks Living to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Clayton Oaks Living
February 23, 2023
Teresa, thank you so much for your review! We're so glad you have had a good experience with our staff and community.
Jason Deatherage
Memory Care
January 20, 2023
5.0
Great people makes a great place!
I am a Chaplain with a major hospice company and I go into a lot of facilities around the Greater Houston Area and Clayton Oaks by far has always been my favorite facility. Not only is the facility in top notch condition, but they have staff that truly care for their clients and patients. I have never been more impressed with the way they treat their guests and it becomes very evident from one’s first step into the lobby. I truly enjoy my time visiting my patients at Clayton Oaks! Great people is what makes it a great place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Clayton Oaks Living
February 23, 2023
Jason, thank you so much for your review. We are so glad you have had a good experience with our staff and community!
anonymous - Family/friend
Assisted Living
November 7, 2022
1.0
Verified Review
Disappointed - fell short of hopes
I felt like the director was out of touch, even after meeting with him twice, and only cares about the money. The director is very arrogant, uncaring and rude. They allowed our loved one to fall 4 times, requiring them to be hospitalized.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
anonymous - Toured community
Memory Care
May 31, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a fantastic experience. It was an older facility compared to others we had looked at but we really liked all the staff we met with and the director actually made time to sit down and speak with us. We would highly recommend this community to other families. Everything was super clean, well kept and there was a great sense of community there.
Terri - Family/friend
Assisted Living
February 24, 2022
4.0
Verified Review
The value of it is very worthy of what is represented
Walking into this community it is very grand, it is so welcoming. Sometimes our concern is with the staffing and the turnover rate and being short handed but they are so attentive and helped our loved one transition from assisted living to memory care which we appreciated.
Cleanliness
4.5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Redacted F
Assisted Living
October 4, 2021
1.0
Rude Staff
Nice building and nice furniture, but staff are rude and snobs. Very unfriendly employees. They will act nice when family is present, but beware of how they interact with their residents when they think no one's watching.
Cleanliness
3
Friendliness
1
Care Services
3
Staff
1
Meals & Dining
3
Activities
3
Value for Cost
2
anonymous - Family/friend
Assisted Living
July 6, 2021
5.0
Verified Review
I would recommend it
Clayton Oaks Living is a very good facility, and the care services are great. From what we have seen the meals and dining services look good we have not seen otherwise. We also think the value for cost is fair.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Dawn - Family/friend
Assisted Living
April 19, 2021
5.0
Verified Review
A good experience - looking forward to post-pandemic
They have been good, but it's hard to judge fairly because of the pandemic. The staff was very helpful in handling all of the pre-paperwork and getting my loved one moved in. This was during the pandemic, so they had to do more than normal. I think they have had a decent amount of activities with the pandemic going on. They're having some inside activities, like bingo, arts and crafts, there's an exercise class, and movie night in their theater. But they've not been going anywhere, which was a big reason we decided on senior living. Although just today they made a trip to Target. And I think they just started Happy Hours back up for the residents. I believe that family members used to be invited to those once a month, pre-pandemic. So things are starting to get better. The staff have been very polite, and super friendly. They all appear to like their jobs.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
4
anonymous - Family/friend
Memory Care
December 4, 2020
3.0
Verified Review
Our experience with Clayton Oaks
While COVID was not present, she had a good experience here, but once that hit it all went downhill. My mom got COVID while she was here, they assured me that she did not get it inside the facility, but she had not been out even for doctors visits, so she had to have gotten it there. After mom went to the hospital the second time, we were getting ready to take her to rehab and I discovered she had no glasses, no hearing aids, or her dentures. So they sent her to the hospital without that stuff and they said they didn't know where they were. Overall, we did not have the best experience at Clayton Oaks.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
2
Activities
1
anonymous - Family/friend
Memory Care
October 8, 2020
3.0
Verified Review
Decent Home
My loved one started off in the assisted living, and then moved to memory care after about 5 years. All the ratings are combined for both the assisted and memory care unit. If your loved one is going in under assisted living, and able to function for themselves. You won't have an issue with a community. The community states they have memory care assistance, and it is for the basic memory care for assistance. If your loved one needs assistance on daily living activities, I won't rate this community very high. They are not setup to offer more memory care assistance. You can bring in your own staff, but the cost is there as well.
Cleanliness
4
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
4
Lee G. - Family/friend
Memory Care
October 4, 2020
0.5
Do Not Recommend!
Don't be fooled by the nice look of this place or the salesperson trying to get you to sign up. You will regret putting your loved one here, and it will be heartbreaking. We thought this would be a safe place for our mother, it is not! They are short staffed and there is high turnover, so residents in Assisted Living have to wait a very long time for a caregiver to come help. The call system is useless and rarely works properly. There are constant medication errors at Clayton Oaks. They allow unqualified people to distribute medicine, because they have very few trained staff. In Memory Care, residents are either parked in front of a TV for hours, or left alone in bed with soiled clothes and missing meals because it's easier for the caregivers to just leave them there. The staff has no empathy for them. Many of the residents have fallen and broken bones. Family members install cameras in the rooms, and have watched helplessly as their parent was treated with neglect. Clayton Oaks had a major COVID outbreak and at least nine residents tested positive, and many staff members. I would not recommend this place to anyone. Your parent will quickly experience major decline if you admit them here. I hope my review can save at least one person.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
June 18, 2019
4.0
Nice facility. Too close to the freeway for us. Didn't see that many residents when we visited. Rooms can be changed according to your needs which is a plus.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Sherri Dunken - Family/friend
Memory Care
August 16, 2018
0.5
HUGE Disappointment
had my mother at Clayton Oaks for the past 6 months. It was a HUGE disappointment from the very first week. The call button system was not reliable so my mother had no way to get help on many occasions. My mother had to wait over an hour for help on a regular basis. The management staff did nothing to satisfy my many concerns about the facility. I called the management company to complain several times and was told to work with the staff at the facility. I have been taking care of my parents and in laws for the past 6 years at several different assisted living facilities in town. I have never encountered the problems like I had at Clayton Oaks. This review could go on and on with problems I saw first hand every day. I agree the facility is pretty but it does not have a system in place that is reliable. My continuous suggestions were ignored. I highly recommend you plan on being at the facility on a daily basis to be sure your loved one is being taken care of. I would not recommend this facility EVER!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Sherri Dunken - Family/friend
Memory Care
August 16, 2018
0.5
I had my mother at Clayton Oaks for the past 6 months. It was a HUGE disappointment from the very first week. The call button system was not reliable so my mother had no way to get help on many occasions. My mother had to wait over an hour for help on a regular basis. The management staff did nothing to satisfy my many concerns about the facility. I called the management company to complain several times and was told to work with the staff at the facility. I have been taking care of my parents and in laws for the past 6 years at several different assisted living facilities in town. I have never encountered the problems like I had at Clayton Oaks. This review could go on and on with problems I saw first hand every day. I agree the facility is pretty but it does not have a system in place that is reliable. My continuous suggestions were ignored. I highly recommend you plan on being at the facility on a daily basis to be sure your loved one is being taken care of. I would not recommend this facility EVER!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Disappointed - Family/friend
Memory Care
August 4, 2018
0.5
Facility is NOT what it appears.
Our dad lived there over a year. We thought it was the best place at the time, and being a new facility it was clean & nice, but that changed. Memory Care can’t get the urine smell out of the carpet. After a few months the really good caregivers started leaving. Understaffed, too many unqualified caregivers being lazy or on their cell phones, caregivers stealing from residents, caregivers leaving residents unattended in the bathroom, inattentive to residents’ needs, an unsafe atmosphere on their memory care side. Dad got too many UTI’s from poor incontinent care.....and the list goes on. Do not put your loved ones there.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Viewing 1-20 out of 42 reviews

Neighborhoods
around Clayton Oaks Living

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Frequently Asked Questions
about Clayton Oaks Living

Clayton Oaks Living offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Clayton Oaks Living 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (281) 341-6200 to reach a resident at Clayton Oaks Living.

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2 star
0%
1 star
4%
Studio, 1bd, 2bd
The Reserve at First Colony offers a special combination of daily living, personalized supportive services, and interactive activities. The Reserve at First Colony has been serving seniors for over 35 years and offers a full range of personalized assistance with daily living services to seniors....
Photo of Grand Living at Riverstone

Grand Living at Riverstone

4828 LJ Parkway, Sugar Land, TX 77479
Starting at $X,XXX+ monthly
Studio, 1bd, 2bd
Embrace the next chapter of your life while unlocking a world of possibilities. Welcome to Grand Living at Riverstone — where the search for a remarkable senior living community ends and the dream continues.Grand Living offers independent living, assisted living, and memory care services. You can...
Landon Ridge at Sugar Land Assisted Living and Memory Care community exterior
8.2
Review score
29 reviews
8.2
Review score
29 reviews
5 star
48%
4 star
21%
3 star
21%
2 star
3%
1 star
7%
Studio, 1bd, 2bd, Semi-Private
Landon Ridge at Sugar Land is an assisted living community located in beautiful Sugar Land, Fort Bend County, Texas. Sugar Land consistently ranks as one of the best cities to live in America as well as one of the safest. Our town is minutes from Houston, but there are many beautiful green spaces...
Photo of Hoover Oaks

Hoover Oaks

1722 Eldridge Road, Sugar Land, TX 77478
Starting at $X,XXX+ monthly
9.5
Review score
7 reviews
9.5
Review score
7 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
1bd, Studio
Laurel Glen at Sugar Land community exterior

Laurel Glen at Sugar Land

6400 Oilfield Rd, Sugar Land, TX 77479
Starting at $X,XXX+ monthly
2.0
Review score
15 reviews
2.0
Review score
15 reviews
5 star
53%
4 star
20%
3 star
13%
2 star
7%
1 star
7%
Studio, 1bd, 2bd
Laurel Glen at Sugar Land is a vibrant and innovative community that offers assisted living, memory care, and independent living options. Whether you are active and independent, need a little assistance, or require personalized memory care, you can be assured that we will help design a rewarding...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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