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Carlton Senior Living Pleasant Hill

2770 Pleasant Hill Road, Pleasant Hill, CA 94523

26 reviews
Add review
5 star
42%
4 star
50%
3 star
4%
2 star
0%
1 star
4%
See all reviews
For more information about senior living options:
(866) 374-4058
Carlton Senior Living Pleasant Hill
Carlton Senior Living Pleasant Hill
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Teri Darrenougue
-
Family/friend
5.0
Excellent experience
I have been very impressed with the friendliness, quality of food, cleanliness, and the speed at which a repair gets done . Most importantly, my mother is extremely happy living here!

About the facility
Carlton Senior Living Pleasant Hill

Carlton Senior Living Pleasant Hill in Pleasant Hill, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Carlton Senior Living Pleasant Hill
Carlton Senior Living Pleasant Hill

2770 Pleasant Hill Road, Pleasant Hill, CA 94523

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Review score not available
10
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39 reviews
10
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39 reviews
5 star
76%
4 star
13%
3 star
8%
2 star
0%
1 star
3%
9.7
Review score
61 reviews
9.7
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61 reviews
5 star
74%
4 star
10%
3 star
13%
2 star
0%
1 star
3%
9.5
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10 reviews
9.5
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10 reviews
5 star
70%
4 star
0%
3 star
30%
2 star
0%
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0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Reviews

for Carlton Senior Living Pleasant Hill

26 reviews
5 star
42%
4 star
50%
3 star
4%
2 star
0%
1 star
4%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Carlton Senior Living Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Pleasant Hill has 26 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
Meals & Dining
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Carlton Senior Living Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Pleasant Hill has 26 reviews with an average "overall experience" of 4.2 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
anonymous - Toured community
Assisted Living
July 10, 2019
5.0
This place offered me a beautiful home for me and my two fur babies. Unfortunately for me I could not come up with the required fees to rent an apartment.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
August 22, 2017
3.5
Verified Review
The staff gave a great tour
The staff were very friendly and did an excellent job with our tour, the community was nice and we had all our questions answered. It just was not what we were looking for for my mom.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Teri Darrenougue - Family/friend
Assisted Living
February 21, 2017
5.0
Verified Review
Excellent experience
I have been very impressed with the friendliness, quality of food, cleanliness, and the speed at which a repair gets done . Most importantly, my mother is extremely happy living here!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
December 6, 2016
4.0
Verified Review
Well maintained community!
Our tour of the Carlton Senior Living went well, the place was very nice and clean. The staff was all very helpful and quick to answer all of our questions. The reason we did not choose this community is because my aunt has lived in Pleasant hill all of her life and wanted to move to another area.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
September 23, 2016
4.0
My favorite of the three...great location for me, great staff, high level of activities, felt good, short term rental available up to 90 days.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
September 14, 2016
5.0
Verified Review
Very nice place!
I think they do a fantastic job at Carlton Senior Living! I helped find this place for a friend, and our experience has been a very good one. It's a beautiful facility, and the staff are all very kind, caring, and professional. They've got all sorts of activities, good food, and a great social atmosphere. The other residents all seem very active and friendly! I'd highly recommend it, if you're looking for senior care in the area!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
June 13, 2016
3.5
Verified Review
I Took A Tour
This community is not like the other community Downtown Pleasant Hill, I felt this place is completely different. During my tour I did not see a lot of interaction and the people seemed different too. I did not like the food offered. The tour guide just showed me a room and was not that informative about the community. I felt they did not care about a visitor like me.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Assisted Living
June 10, 2016
5.0
Verified Review
I Would Move-in Here!
During my tour of this community I saw many great things that I myself found pleasing. Everything seemed to be here except a tennis court and pool but it was cheerful, bright, and uplifting. I received full attention from my tour guide and even saw the activities available. This community seemed so great that I would consider moving here!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Assisted Living
March 15, 2016
4.0
Review of Carlton Senior Living Pleasant Hill - Pleasant Hill, CA
Beautiful facility in a nice location. Offers a large number of activities free transportation for shopping and medical appointments. Each apartment has a balcony. Downside is price cost of care is high.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
January 23, 2016
4.5
Verified Review
Everything went well
Actually she has moved back home now. Everything went well while she was there and we did not have any problems or complaints during her short stay at Chateau Pleasant Hill.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Assisted Living
November 9, 2015
4.0
Verified Review
Caring and Genuine Staff
They could improve on more timely e-mail responses, which is my biggest thing. Also I wish they had better options for pay. They are very warm with the patients though, and willing to listen. I think they are really there to advocate for the residents, the staff is very genuine.
Cleanliness
3.5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
October 27, 2015
4.0
Verified Review
She Is Enjoying Her Stay
They did good with getting us in there, it went pretty smoothly. The only problem we have kind of had was getting authorized for all the medication, which there isn't much we could do about it. She is enjoying it there though.
Cleanliness
4.5
Friendliness
4
Value for Cost
3
Care Services
4
Activities
3
Amy Koupas - Family/friend
Assisted Living
February 18, 2015
5.0
Verified Review
Would recommend Chateau/Pleasant Hill to anyone
We moved my father n law into the Chateau/Pleasant Hill in early January. Everyone there was helpful, professional and welcoming. It is one of the toughest decisions anyone will have to make, placing a loved one in the care of strangers but no one felt like a stranger from the start. I would recommend the Chateau to anyone looking for a loving, peaceful place for their loved ones. We now have peace of mind that he is safe and well cared for, yet he still feels he has his independence. I thank everyone from the admissions staff to the nursing staff for making the transition smooth and effortless. We can go to bed at night knowing we made the best choice for him.
Cleanliness
4.5
Friendliness
5
Value for Cost
5
Care Services
4.5
Activities
4.5
Deborah W. - Family/friend
Assisted Living
November 21, 2014
1.0
Great place!
My sister had a wonderful room in Chateau II - made more wonderful by a caring, competent and efficient staff. From the wait staff in the dining room, to the wonderful \\Directors of First Impressions\\, the caregivers, the medical staff, ALL the administration I could go on! All the \\Chateaus\\ are top notch facilities and we feel fortunate to be part of their communities.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Loved One - Family/friend
Assisted Living
August 26, 2014
4.0
Verified Review
We are really happy with it, just a few bumps in the road.
It's very clean, and the staff is pretty friendly. They are about average in price, a little better than some. The communication with my loved one, and letting her know what's going on could be better. Letting her know what will incur additional charges, and then asking if she needs those services, rather than doing them and then charging for them later. There seem to be a few surprises on the bill. They are excellent with activities, and the food is really good. We were on the waiting list, and they had a room come available in the more expensive, newer side, and we said that we wanted to wait on that. We decided to take it, with the understanding that when one came open in the less expensive side, they would help her move to it, and that she would be next on the list. It has been a few months and no one has moved, and that seems a little odd to me. I wonder how eager they are to get her moved over to the less expensive side now that she is already here. She also complains that they don't give her medication when she wants them. They have a set time when they have to give it to her, and since the medication makes her sleep she doesn't always get them when she is ready. When we toured it was clean and we liked the apartment and the arrangements, it had a reasonable price. We are really happy with it, just a few bumps in the road.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
4
Activities
5
Family member - Family/friend
Assisted Living
May 28, 2014
4.0
Verified Review
Great facility; Need to adjust events schedule to get an overall 5/5
Overall the facility is in great condition, I would give it a 4/5; the property is nicely kept but is not in what I would consider "pristine" condition. The staff is very friendly which I would consider a plus but some of the care services are better than others. Some things seem to be done very carelessly at times. Something I hope to see improvements on is with the entertainment committee and scheduling committees. Event notices are often sent out with very little advance notice (a day or two ahead) which doesn't give residents or family members time to plan accordingly. Also, event timing doesn't allow residents time to eat the get ready for an event, often having a meal time at around 6pm and an event scheduled to begin at 6:30pm shortly after.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
3
Activities
3
Anonymous - Toured community
Assisted Living
May 10, 2014
4.0
Verified Review
Lori was very helpful. She...
Lori was very helpful. She recgnized that their facility was NOT the place that I was looking for and referred me to their Independent Living facility, Chateau Broadway. It is a very clean and busy place. People I saw appeared active and healthy.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Assisted Living
January 18, 2014
5.0
Verified Review
I loved this place!! I am o...
I loved this place!! I am on the waiting list but I need to talk to my mom. I forgot about her smoking and she is used to being able to smoke on her balcony, instead of a smoking area. This might be an obstacle for both of us!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Assisted Living
November 18, 2013
4.0
Verified Review
I liked this place and they...
I liked this place and they only have 1 studio open throughout both facilities. Unfortunately, I don't think she can live alone in her own room. She needs more care and I'm concerned that it gets more expensive than we can afford with all of the services she needs.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Son - Toured community
Assisted Living
October 14, 2013
5.0
Verified Review
Very Friendly, Active Community
This would have been our second choice. If we hadn't found the other community, this is probably the one we would have chosen. I think when my mom and I went into the place there were a lot of activities going on - not necessarily structured activities but there were people around, talking. People would greet you. It was a very friendly environment and that really went over well with me. This is one of two places where the people really seemed to be the friendliest even when we were just walking around.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Viewing 1-20 out of 26 reviews

Amenities
at Carlton Senior Living Pleasant Hill

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Anytime Dining

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Computer or Media Center
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Golf Course or Putting Green
  • Fitness Center
  • Piano or Organ
  • Jacuzzi

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Gardening Club
  • Activities On-site
  • BBQs or Picnics
  • Pet-focused Programs
  • Day Trips and Outings
  • Karaoke
  • Holiday Parties
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Activities Off-site
  • Brain fitness / Dakim
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Wii Bowling
  • Yoga / Chair Yoga
  • Birthday Parties
  • Happy Hour
  • Live Musical Performances
  • Art Classes
  • Stretching Classes

Neighborhoods
around Carlton Senior Living Pleasant Hill

See what the neighborhood has to offer and what’s nearby:
Carlton Senior Living Pleasant Hill in google map

Frequently Asked Questions
about Carlton Senior Living Pleasant Hill

Carlton Senior Living Pleasant Hill offers Studio and 1 Bedroom. Learn more.

Call (925) 935-1660 to reach a resident at Carlton Senior Living Pleasant Hill.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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