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24350 Jackson Avenue, Murrieta, CA 92562
5 star
52%
4 star
34%
3 star
11%
2 star
3%
1 star
0%
8.7
Review score
26826 reviews
647 facilitiesFor pricing & availability:
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22 Floor plans available
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Anonymous
-
Family/friend
4.0
Brookdale Murrieta review
All of the staff members are friendly except for the current director. When it comes to the value they just had a 13% increase in all fees as of Jan 2023. That is too larger of an increase and several residents left as a result. There are some areas of improvement but the current director and the money is our current issues.
About the facility Brookdale Murrieta
At Brookdale Murrieta, we invite you to redefine your retirement with endless possibilities. Here, you can experience the comfort, luxury, and support you deserve. Receive the personalized care services you need, whenever you need them most.
Compassionate caregivers are on site 24 hours a day, seven days a week to be alerted to any emergencies. Our assisted living community offers residents assistance with medication management and activities of daily living, and also provides life-enriching activities. If needed, we can even coordinate with outside healthcare providers.
With bright, swaying palm trees, a majestic fountain, and an abundance of shaded patio areas, you can enjoy your own personal oasis. For an afternoon stroll, be sure to visit the colorful garden and greenhouse or our scenic outdoor walking paths, then soak in the community whirlpool. While our team assists with home maintenance and housekeeping, you’ll be free to enjoy our homemade meals, crafted daily with fresh ingredients. With less chores on your plate, you’ll have even more time to create your own schedule and embrace our many resort-style amenities.
Community Services and Amenities
From cardio classes to musical performances and social happy hours, there are plenty of ways for you to stay active or have fun with...
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Senior living options offered
Assisted Living
Pricing for Brookdale Murrieta
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Brookdale Murrieta
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Compare
Brookdale Murrieta
24350 Jackson Avenue, Murrieta, CA 92562
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8.4
Review score
38 reviews
8.4
Review score
38 reviews
5 star
52%
4 star
34%
3 star
11%
2 star
3%
1 star
0%
9.8
Review score
39 reviews
9.8
Review score
39 reviews
5 star
71%
4 star
26%
3 star
0%
2 star
3%
1 star
0%
9.6
Review score
96 reviews
9.6
Review score
96 reviews
5 star
67%
4 star
22%
3 star
6%
2 star
3%
1 star
2%
9.3
Review score
34 reviews
9.3
Review score
34 reviews
5 star
61%
4 star
24%
3 star
12%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Amenities at Brookdale Murrieta
Healthcare Services
- Incontinence Care
- Diabetic Care
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
- Non-Ambulatory Care
Meals & Dining
- Anytime Dining
- Vegan
- Restaurant Style Dining
- Meals Provided
- Vegetarian
- Room Service
- Gluten-free
- No Sugar
- Low / No Sodium
- Guest Meals
- Pureed Meals
- Professional Chef
Room Amenities
- Kitchenette
- Wi-Fi/high-speed internet
- Garden View
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Handicap Accessible
- Ground Floor Units
- Air Conditioned
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Complimentary Transportation
- Property Convenient to Public Transit
- Uncovered Parking
Pets
- Weight Limit (lbs)
- Dogs Allowed
- Pet Care Available
- Cats Allowed
Common areas
- Private Bath
- Library
- Barber Shop
- Meeting Room
- Beauty Salon
- Computer or Media Center
- TV Lounge
- Indoor Common Areas
- Outdoor Common Areas
- Outside Patio
- Central Fireplace
Recreational areas
- Raised Garden Beds
- Arts and Crafts Center
- Piano or Organ
- Game Room
- Billiards Lounge
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- Spanish
- Filipino
- Japanese
- English
Activities
- Activities On-site
- Day Trips and Outings
- Educational Speakers / Life Long Learning
- Pet-focused Programs
- Activities Off-site
- Catholic Services
- Trivia Games
- Stretching Classes
- Live Musical Performances
- Other Religious Services
- Forever Fit
- BBQs or Picnics
- Holiday Parties
- Live Dance or Theater Performances
- Community Service Programs
- Tai Chi
- Wine Tasting
- Christian Services
- Intergenerational Programs
- Men's Club
- Bridge Club
- Gardening Club
- Protestant Services
- Dances
- Brain fitness / Dakim
- Yoga / Chair Yoga
- Art Classes
- Devotional Activities On-Site
- Bible Study Group
- Cooking Club
- Cards / Pinochle Club
- Live Well Programs
- Devotional Activities Offsite
- Happy Hour
- Book Club
- Visiting Chaplain or Priest
- Cooking Classes
- Walking Club
- Birthday Parties
- Current Events Club
Reviews
for Brookdale Murrieta
Write a review
A Place for Mom has scored Brookdale Murrieta with 8.4 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Murrieta has 38 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
4.9
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Brookdale Murrieta with 8.4 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Murrieta has 38 reviews with an average "overall experience" of 4.3 out of 5.
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1-20 of 38 reviews
Anonymous - Family/friend
Assisted Living
November 17, 2023
Experience at Brookdale Murrieta
We have had so many issues at Brookdale Murrieta. The move in staff are nice, but not well trained when it comes to care if someone has high needs and is unable to get around without a wheelchair. They don't give you all the pricing upfront nor does all the cleaning staff know how to change a bed. They have left dirty sheets on the bed and put clean on top. I now change my loved one's bed and do her laundry. They keep dropping my loved one from the schedule for baths. Other places, I hear, are worse and even more expensive. They don't always have an RN on staff and made my loved one give herself insulin when she had never done it before. They bring food cold or leave it in the kitchen where my loved one can't get to it. I am there each night to make sure that she has what she needs since they don't do it. They don't provide toilet paper as they said, so I bring in all paper goods. I am beside myself at this point. A big turn around in staff is a problem and they ask you to give secret money to staff during the holidays as if the cost that we pay isn't enough to pay their staff. Where does the money go if not to paid to their staff? They don't have enough people on duty, which is why it sometimes takes two hours before anyone comes if you need help. My loved one has been stuck in the bathroom and no one came. Luckily, I showed up after work to help her. Sometimes she gets weak and can't always walk back to bed without help. I had to train their med tech this morning on how to use my loved one's new glucose monitor. If you have a parent who is bed bound and dependent on oxygen, the facilities are just not hiring the right staff and it's hard to get resolution on things.
Response from Brookdale Murrieta
November 20, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Assisted Living
July 12, 2023
Brookdale Murrieta review
All of the staff members are friendly except for the current director. When it comes to the value they just had a 13% increase in all fees as of Jan 2023. That is too larger of an increase and several residents left as a result. There are some areas of improvement but the current director and the money is our current issues.
Joann - Family/friend
Assisted Living
May 8, 2023
Our families experience
I was looking for the family feel. So it was perfect for us! The big places weren't for us. I describe it like a hotel/cruise ship experience! We would recommend this community to other families!
Billie B - Industry reviewer
Assisted Living
April 7, 2023
I’m a Hospice Professional
We have a long-term patient here at Brookdale Murrieta. I have been very impressed with the level of attention she has been receiving as her daily assistance has increased drastically. She has been receiving a very personal touch.
Rochelle - Toured community
Assisted Living
March 2, 2023
tour review
Our family had an in person tour with Brookdale Murrieta, and it looks like a really nice and beautiful place. We liked what we were able to see on the tour as well as the staff members we met with.
Stephanie B - Family/friend
Assisted Living
January 19, 2023
Professional and compassionate staff
The staff members here are very good, professional, compassionate and treat everyone with dignity. The medication management is on time and they have a great system that documents everything. They are lacking in staff just like everybody else - however even with them being short staffed if someone is not up to their standards they do not stay. They want to make sure they are hiring the right type of staff to care for the residents
Melissa - Toured community
Assisted Living
November 23, 2022
I toured this facility and it was great!
anonymous - Family/friend
Assisted Living
September 12, 2022
Highly recommend
Caring staff and available to communicate with the family... if family is unable to be with parents at their whim. Able to handle changing conditions as elders decline and encourage socializing and participation.
The only negative was the ability to schedule transportation for necessary appointments. This proved difficult so outside transport had to be arranged. Overall they were very easy to work with.
Patricia - Family/friend
Assisted Living
June 8, 2022
Would not recommend if your loved one needs more care
I think that they needed more staff for the level of care that my husband needed. It was not the right fit because he needed that more individualized care that I thought was given to him during his stay here. They told us he would get that when we signed up, but he did not. He did not get any showers while he was here which was very disappointing. There were certain staff that were nice and attentive, but some you could tell did not care about the residents at all. If your loved one has a lot of needs, I would not recommend the facility.
Response from Brookdale Murrieta
June 8, 2022
Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Dave - Family/friend
Assisted Living
May 24, 2022
Nice place, too expensive
Brookdale Murietta is a nice friendly community, but the price is just ridiculous. My loved one is not able to use any of the amenities and I am still being charged for them. For visitor parking, there are only 6 spots. They park the shuttle van in one spot and the executive director takes the other, so virtually there is no other parking close by at all. We have to park far away and that makes it very hard especially for those in wheelchairs.
Response from Brookdale Murrieta
May 24, 2022
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
anonymous - Toured community
Assisted Living
February 2, 2022
Tour of Brookdale
The staff were all extremely friendly and we liked the look of the facility, it was just not the right fit for my mom.
anonymous - Toured community
Assisted Living
October 1, 2021
Our tour experience
Our family had an in person tour and the staff we met with were very receptive, and they did a great job taking us around the community and showing us all the amenities. However, the community itself was not going to work for our loved one, it seemed more dark and depressing.
Anonymous - Family/friend
Assisted Living
March 12, 2021
A good experience
The community overall is very clean but I would like to see the rooms cleaned more. Overall this community is the best around here. The staff is very sweet and does a wonderful job. I would recommend this community to others
anonymous - Family/friend
Assisted Living
December 9, 2020
she is warm, safe and comfortable
The more independent the person is the less it costs. Pay attention to how the charges work because it can be confusing. They are transparent with the process. just do your research. they are very engaging and are taking great care of my aunt.
I would recommend this community to others.
Jim - Family/friend
Assisted Living
December 9, 2020
she is warm, safe and comfortable
The more independent the person is the less it costs. Pay attention to how the charges work because it can be confusing. They are transparent with the process. just do your research. they are very engaging and are taking great care of my aunt.
I would recommend this community to others.
anonymous - Family/friend
Assisted Living
August 6, 2020
Great place for my dad to live
They have always worked well with me and have kept fairly informed. The biggest complaint from my dad is that because he has limited vision he wants people to tell hi things, but he won't ask. He wishes the staff were a lot more proactive in communicating with him. My dad is pretty happy with the food. I would recommend this community to other families.
Petra Howe - Family/friend
Assisted Living
January 4, 2020
DO YOUR RESEARCH BEFORE YOU VISIT
While the surroundings are beautiful and the staff is outwardly caring and attentive, the reality is that the residents are being taken advantage of when it comes to the fees. My mother has been living there for several months now and every single little thing is charged and comes at a PREMIUM cost. A 2 mile drive to the doctor? $80.... an Uber ride would have been less than $10. From day one we have been told "we will do this and we will take care of that" but when it comes down to it these things are NOT being done and the staff does not seem to communicate with each other at all so you end up chasing down one person after another to get the right information. Initially my mother needed full care but we were told she would be re-evaluated and the fees would come down a month after she moved in. FALSE. My mother gets dressed on her own, gets in and out of bed on her own, walks everywhere on her own yet she is being charged over $500 a month in services that she is NOT receiving. There is no recourse to get this changed and we get the runaround when we try to get answers. Nobody wants to take ownership. DO YOUR RESEARCH before setting foot in this facility. Make them put EVERYTHING in writing because in the end they will say, "oh that is not accurate, you were misinformed." This is a racket. How truly sad for elderly residents to be completely scammed out of their life savings.
Mark Hornbeck - Family/friend
Assisted Living
July 4, 2019
Brookdale is a Great Place
My Ninety-four year old Mom has been a resident at Brookdale Murrieta for about two years and she has been very well taken care of.
Good food is served at every meal, with room service when residents are not able to make it to the dining room. There's always an abundance of activities from the ever popular Bingo, to arts and crafts, technical learning on computers and phones, movies every evening, off campus trips to shop, musical entertainment, holiday meals, health and exercise classes, and many more.
If you ask any of the residents they'll tell you they'd rather be young and independent, but I know from experience with my now deceased Father's assisted care experiences that Brookdale is a great place for adults in need of their services, and also a good value.
anonymous - Family/friend
Assisted Living
March 13, 2019
A Brookdale Success
I moved my dad into Brookdale. He is doing very well there as it is not as large as his last Assisted Living and his room is located nearer to the entrance so he gets checked on more often. He is 86 years old and actually gained 7 pounds since he arrived in late December so I guess he is eating well. He attends most of the center's activities which keeps him very active both physically and mentally.
anonymous - Toured community
Assisted Living
December 17, 2018
Went on a tour with Activities Director. The residence is very lovely!! Very nicely decorated and clean. It is however; a bit costly.
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Frequently Asked Questions about Brookdale Murrieta
Brookdale Murrieta offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale Murrieta 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (951) 696-5753 to reach a resident at Brookdale Murrieta.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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