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Trustwell Living at Urbana Place

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609 East Water Street, Urbana, OH 43078

9.6
Review score
43 reviews
Add review
9.6
Review score
43 reviews
5 star
79%
4 star
19%
3 star
0%
2 star
0%
1 star
2%
See all reviews
8.8
Review score
1883 reviews
46 facilities
For pricing & availability:
(866) 374-4058
Trustwell Living at Urbana Place
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Trustwell Living at Urbana Place
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Betty J
-
Resident/client
5.0
I have been here for 2 1/2 years. I have been treated well with only respect. I appreciate management taking all my suggestions seriously. If I have to be some place I think this is the best

About the facility
Trustwell Living at Urbana Place

Urbana Place is an assisted living community located in the small town of Urbana which is 45 miles west of Columbus. We are far enough away from the city to enjoy simple country living, yet close enough to be able to take advantage of the entertainment and healthcare options in the Columbus area.

Our community is proud to offer exceptional care that meets the various health and care needs of the seniors who live with us. We offer many services to ensure our residents well-being:

  • Visiting rehabilitation therapists
  • Medication management
  • Chronic disease monitoring
  • Full time Nurse available at all times
  • Individualized care plans
  • Respite care
  • Nutritionist and fill time activity director on site
  • Home visit program
  • Assistance with daily tasks
  • Emergency response system in all apartments

    Our community is homelike and cheerful and we welcome you, your friends, family and even your pets. We have fun with activities including our own bell choir, nature walks, music, spa days and various games and socials. We enjoy numerous outings for scenic drives, dining, county fairs, sightseeing and shopping.

    We encourage socialization in our comfortable fireplace lounge, sun porch, living rooms and landscaped outdoor areas. Our elegant restaurant...

Read more

Senior living options offered

Assisted Living

Pricing
for Trustwell Living at Urbana Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Trustwell Living at Urbana Place

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Trustwell Living at Urbana Place
Trustwell Living at Urbana Place

609 East Water Street, Urbana, OH 43078

Northwood Assisted Living
Northwood Assisted Living

3001 Middle Urbana Rd, Springfield, OH 45502

Brookdale Buck Creek
Brookdale Buck Creek

3270 Middle Urbana Road, Springfield, OH 45502

Hearth and Home Urbana
Hearth and Home Urbana

1579 E State Route 29, Urbana, OH 43078

9.6
Review score
43 reviews
9.6
Review score
43 reviews
5 star
79%
4 star
19%
3 star
0%
2 star
0%
1 star
2%
9.3
Review score
14 reviews
9.3
Review score
14 reviews
5 star
43%
4 star
43%
3 star
7%
2 star
7%
1 star
0%
9.1
Review score
24 reviews
9.1
Review score
24 reviews
5 star
59%
4 star
25%
3 star
8%
2 star
8%
1 star
0%
7.9
Review score
11 reviews
7.9
Review score
11 reviews
5 star
46%
4 star
27%
3 star
18%
2 star
0%
1 star
9%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Adult Day Services

Amenities
at Trustwell Living at Urbana Place

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Special Dining Programs
  • Pureed Meals
  • Room Service

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Private Bath
  • Meeting Room
  • Main Street Shops
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Indoor Common Areas

Recreational areas

  • Fitness Center
  • Raised Garden Beds
  • Piano or Organ
  • Game Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Holiday Parties
  • Bible Study Group
  • Wii Bowling
  • Activities On-site
  • Live Dance or Theater Performances
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Wine Tasting
  • Day Trips and Outings
  • Happy Hour
  • Catholic Services
  • Devotional Activities Offsite
  • Birthday Parties
  • Protestant Services
  • Activities Off-site
  • Pet-focused Programs
  • Live Musical Performances
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Live Well Programs
  • Gardening Club
  • Walking Club
  • Trivia Games

Reviews

for Trustwell Living at Urbana Place

9.6Review score43 reviews
9.6
Review score
43 reviews
5 star
79%
4 star
19%
3 star
0%
2 star
0%
1 star
2%
Trustwell Living
8.8
Review score1883 reviews46 communities
Write a review
A Place for Mom has scored Trustwell Living at Urbana Place with 9.6 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Trustwell Living at Urbana Place has 43 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.7
Friendliness
4.8
Care Services
4.7
Staff
5.0
Meals & Dining
4.8
Activities
4.8
Value for Cost
4.7
A Place for Mom has scored Trustwell Living at Urbana Place with 9.6 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Trustwell Living at Urbana Place has 43 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Trustwell Living
8.8
Review score1883 reviews46 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Donna A - Resident/client
Assisted Living
October 12, 2023
5.0
I like Urbana Place due to the help and good rooms
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Betty J - Resident/client
Assisted Living
October 12, 2023
5.0
I have been here for 2 1/2 years. I have been treated well with only respect. I appreciate management taking all my suggestions seriously. If I have to be some place I think this is the best
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Marvin F - Resident/client
Assisted Living
October 12, 2023
5.0
very good care. Nurses and staff are very good, food is great. Every body is willing to help me. I have met some great friends!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Wendy - Family/friend
Assisted Living
August 17, 2023
5.0
Verified Review
Recommended
My Mom lives at Trustwell Living at Urbana Place and the experience has been great. Everyone at the facility has been extremely helpful. They even came to my Mom's home and helped move her things over to her room. The staff is very caring and they have been concerned about Mom after having some recent medical issues. I would highly recommend this facility to anyone who needs their services.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 6, 2023
4.0
Urbana Place review
Based on our families experience the communicate is very little and if we had the chance to do it over, we would look more closely at other facilities.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Value for Cost
3
Ronnie Stephens - Family/friend
Assisted Living
December 30, 2022
5.0
Caring and respectful
Caring staff, clean and very respectful. I'm glad I can call this place home for my loved one. Staff is very polite and energetic. My last couple of visits it has truly made my heart happy. This is the place to call home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Ronnie! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your loved one's care. Thank you again! – Team Enlivant
Edward E Finch - Industry reviewer
Assisted Living
December 30, 2022
5.0
The Best In Champaign County
Well let's start with the staff. The staff are friendly and caring. Extremely helpful and will bend over backwards to make sure the customers are happy. The dining room serves 3 meals a day. you can also have snacks as well when wanted. The building is clean and well kept. Has a very homey feel to it. There is also a Beauty salon and a bathroom with a Jacuzzi spa the residents can use!(How Cool Is That)! Also there is a sun room that looks out over the court yard. The courtyard is in the middle of the facility but is outside in the open air. This cant be seen from the road. Beautifully cared for Urbana Place is a fantastic choice!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Edward! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
Makayla S - Toured community
Assisted Living
December 30, 2022
5.0
Nice and Clean
I have toured a few communities in preparation for my great grandmother as she is starting to need more assistance with the day to day. This community was clean and felt more like a home than a facility. The common areas were nice and well kept. The staff was very friendly and helpful. They have a few options in room sizes and styles, but some are limited due to apartment is already occupied. Urbana Place is at the top of our list!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Makayla! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
donald Arnold - Resident/client
Assisted Living
December 30, 2022
5.0
Such a caring Place!
Urbana Place , the first thing I can say is that upon entry to the home the layout and decor had a very homey feel. Everything was clean and the residents were all playing a game. I saw snacks, heard music, and the staff was mingling with everyone. They also had an entertainer there , what a wonderful thing to see while there as well. The rooms are all fresh and look brand new. Several different size rooms to choose from. All in all this was the most home felt place ive visited.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Donald! We appreciate you taking the time to share with us, and we’re so glad to hear our activities team is fantastic. Thank you again! – Team Enlivant
Jade Wisener - Toured community
Assisted Living
December 30, 2022
5.0
Wonderful Place for Your Loved Ones
Urbana Place is caring, loving and compassionate to loved ones. The facility is beautiful and the staff are fun, attentive and provide the best care. They provide many activities for the residents. Their private rooms are clean and give a sense of home. Would highly recommend your loved one at the Urbana Place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Jade! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
Rebecca P - Toured community
Assisted Living
December 30, 2022
5.0
Warm and inviting
Nice place! Clean, friendly staff and the food looked darn good! I like the fireplace to sit by and all the residents seemed happy and friendly! I would recommend Urbana Place to anyone wanting exceptional care for their loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the 5 stars, Rebecca! We appreciate it. -Team Enlivant
Amy M - Toured community
Assisted Living
December 30, 2022
5.0
Warm and Welcoming
Urbana Place is a nice community that feels like home. It is warm and inviting and the staff really do care about the people who live in it. They have multiple activities to occupy time whether it be musical entertainment, crafts, bingo, or noodle ball. I highly recommend Urbana Place if you have a loved one in looking for assisted living. The care and community speak for itself.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the 5 stars, Amy! We appreciate it. -Team Enlivant
Dan L - Toured community
Assisted Living
December 30, 2022
5.0
Fantastic facility
I was pleasantly surprised when I toured this facility. It seemed more like a home than an assisted living facility. The first view of the inside was a very comfortable sitting area where residents can sit and chat. Close to that is the dining area which was very clean. The staff was friendly and very helpful. All my questions were answered. I was treated with dignity and respect. The building is designed well, with a hallway going around the facility with rooms situated along the hall. The rooms are very clean and organized. I like the kitchenette very very much. It really adds to the comfort and convenience of the space. I eagerly recommend Urbana Place to anyone who is considering assisted living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Dan! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
Sandy - Toured community
Assisted Living
December 30, 2022
5.0
Loved that mini kitchen!!!
The staff was super friendly and informative for starters! Made me feel comfortable asking probably the silliest of questions! I loved how the rooms were divided up with separate living room and bedroom, felt more like home. But the best feature of all was the kitchenette-right there in the room with everything I need if I want a late night cup of tea. The whole facility was spot free and the dining area looked warm and inviting. I really have nothing bad to say about Urbana Place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Sandy! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
Cornelia H - Resident/client
Assisted Living
December 30, 2022
5.0
Excellent
I have found that living at Urbana Place has been a really good experience. Excellent care and friendly staff. Dining and activities are very good. I would recommend Urbana Place to anyone needing this kind of care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Cornelia! We appreciate you taking the time to share with us, and we’re so glad to hear you love it here. Thank you again! – Team Enlivant
Patty B - Resident/client
Assisted Living
December 30, 2022
4.0
Very Satisfied
I would recommend Urbana Place to someone looking for an assisted living. I like the staff and my neighbors. The entertainment that comes in is very enjoyable. Overall I'm very satisfied living at Urbana Place.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Patty! We appreciate you taking the time to share with us, and we’re so glad to hear you love it here. Thank you again! – Team Enlivant
Hypathia D - Industry reviewer
Assisted Living
December 30, 2022
5.0
Clean, professional, genuinely caring
Staff are exceptional, prompt and caring. They really know how to build resident relationships. Director of nursing is kind and caring, nursing staff are caring and supportive. Over all a really pleasant ace
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
January 13, 2023
Thanks for the review and feedback, Hypathia! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
Sally W - Resident/client
Assisted Living
August 27, 2022
4.0
My experience as a resident here
Next to living in your own home, good health and own experiences, Urbana Place is top notch. Urbana Place has many opportunities for goodness. You are treated by the best people to help you in your later years. Your home is immaculate. You are surrounded by good food, good health care, and many cheers for each day. The kind of care you receive is gentle and refreshing. Your laundry is done nicely and there is always someone around to help. Good, loving and kind care is given here at Urbana Place.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Urbana Place
August 31, 2022
Thanks for the review and feedback, Sally! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with the care provided here. Thank you again! – Team Enlivant
M. Youtz - Family/friend
Assisted Living
August 5, 2022
4.0
Verified Review
Cozy
I would say staff are pleasant and do their best for the residents. Rooms could be kept better. Big negative is staff response to letting visitors in and out.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Value for Cost
3
Response from Trustwell Living at Urbana Place
August 31, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
Douglas and Lois - Family/friend
Assisted Living
December 21, 2021
5.0
we feel secure knowing our sister is being well cared for
staff is caring, compassionate and competent. they continually check on our sister to ensure her safety. she has made many new friends and enjoys her interaction with them. the food is good both in quantity and quality.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 43 reviews

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around Trustwell Living at Urbana Place

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Frequently Asked Questions
about Trustwell Living at Urbana Place

Trustwell Living at Urbana Place offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Trustwell Living at Urbana Place 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (937) 652-1500 to reach a resident at Trustwell Living at Urbana Place.

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Studio, 1bd
Retirement is a time for you to embrace all that life has to offer, and our community is the place to help you do just that. When you join our community, you can enjoy dining with friends, going on outings, learning new hobbies, taking afternoon walks through the garden and spending time doing...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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