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Brookdale Troy (MC)

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4900 Northfield Parkway, Troy, MI 48098

7.7
Review score
46 reviews
Add review
7.7
Review score
46 reviews
5 star
34%
4 star
33%
3 star
13%
2 star
9%
1 star
11%
See all reviews
8.7
Review score
26585 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Troy (MC)
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Brookdale Troy (MC)
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Ray
-
Family/friend
5.0
Recommended
The facility is continuously clean and is free of any odors, and kept in great shape. The staff there is very caring and also very respectful to the residents. Communications with the family were clear, and the staff was available to respond to any request. Meals were nutritious and always

About the facility
Brookdale Troy (MC)

Experience the difference that unique memory care programming and personalized assistance can make, at Brookdale Troy. The specially designed building features carefully decorated community areas filled with colorful cues and visual reminders promote safety and mobility for all. There's also secured entrances and exits, as well as an enclosed vibrant courtyard.

In addition to the community's unique design, compassionate staff members are available 24 hours a day, seven days a week to be alerted to an emergency. They also offer assistance with activities of daily living, such as bathing, dressing, and taking medication. Residents can say goodbye to cumbersome chores like home maintenance, housekeeping, driving to appointments, and preparing meals. Instead, they can look forward to easy-to-manage dining selections, consistent seating during mealtimes, and dementia-friendly menus. All of a resident's needs can be met under one roof.

Brookdale’s exclusive Clare Bridge and Solace memory care programs provide residents with opportunities to engage in meaningful activities each day. Whether it’s listening to music, getting a relaxing hand massage, playing trivia and brain games, or enjoying aromatherapy, all cognitive abilities and personal preferences are catered to. There's truly something for everyone.

Residents can choose between a private deluxe, a companion deluxe, or a private suite to...

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Senior living options offered

Memory Care

Pricing
for Brookdale Troy (MC)

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Troy (MC)

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Brookdale Troy (MC)
Brookdale Troy (MC)

4900 Northfield Parkway, Troy, MI 48098

Care Cardinal The Bradford community exterior
Care Cardinal The Bradford

2080 South Telegraph Road, Bloomfield, MI 48302

Town Village Sterling Heights and The Gem Memory Care community exterior
Town Village Sterling Heights and The Gem Memory Care

4500 Dobry Drive, Sterling Heights, MI 48314

Arden Courts A ProMedica Memory Care Community in Bingham Farms community exterior
Arden Courts A ProMedica Memory Care Community in Bingham Farms

24005 W 13 Mile Rd, Bingham Farms, MI 48025

7.7
Review score
46 reviews
7.7
Review score
46 reviews
5 star
34%
4 star
33%
3 star
13%
2 star
9%
1 star
11%
9.7
Review score
51 reviews
9.7
Review score
51 reviews
5 star
65%
4 star
25%
3 star
6%
2 star
2%
1 star
2%
9.6
Review score
64 reviews
9.6
Review score
64 reviews
5 star
54%
4 star
36%
3 star
3%
2 star
2%
1 star
5%
9.4
Review score
64 reviews
9.4
Review score
64 reviews
5 star
75%
4 star
20%
3 star
3%
2 star
0%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Independent Living

Care types offered

1

Memory Care

Amenities
at Brookdale Troy (MC)

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Kosher
  • Guest Meals
  • Professional Chef
  • Meals Provided
  • Special Dining Programs
  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Garden View

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Meeting Room

Recreational areas

  • Woodworking Shop
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Art Classes
  • Karaoke
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • Live Well Programs
  • Other Religious Services
  • Live Musical Performances
  • Birthday Parties
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Light Therapy Programs
  • Brain fitness / Dakim
  • Forever Fit
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Cooking Classes
  • Activities On-site
  • Dances
  • Holiday Parties

Reviews

for Brookdale Troy (MC)

7.7Review score46 reviews
7.7
Review score
46 reviews
5 star
34%
4 star
33%
3 star
13%
2 star
9%
1 star
11%
Brookdale
8.7
Review score26585 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Troy (MC) with 7.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Troy (MC) has 46 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
4.0
Care Services
3.6
Staff
4.1
Meals & Dining
4.0
Activities
3.8
Value for Cost
3.5
A Place for Mom has scored Brookdale Troy (MC) with 7.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Troy (MC) has 46 reviews with an average "overall experience" of 3.6 out of 5.
Parent company
Brookdale
8.7
Review score26585 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Anonymous - Family/friend
Memory Care
March 22, 2024
3.0
Verified Review
Brookdale Troy info
First the good - Some caregivers/staff are EXCEPTIONALLY wonderful, gentle and caring, really amazing, as they have a hard job. Some work double shifts and even the management steps in to help with the most basic caregiving sometimes. No bad smell, like some places we initially visited. Director, nurses and staff supervisor are friendly and available. Now the bad - Old building and technology. Staffing is kept at the state minimum, although more staff are really needed and residents are paying a lot of money. There are a few staff who are not patient with residents and really shouldn't be working in senior living. Few staff wear name tags or tell residents their names, so it doesn't feel personal. Residents have been referred to by room numbers, not names. There is little consistency with staff schedules, so residents' schedules are not learned by caregivers. Staff in assisted living seem to just assist residents with tasks, but not establish relationships with them, kind of cold. Some staff just talk to each other while helping residents, ignoring the residents completely. Some clothing and bedding (with names on them) disappear when sent to the laundry. Not sure if complaints are acted on. Those who own Brookdale must be making a fortune, but the local staff and caregivers are underpaid and overworked. I wish they would give the director what she needs. We expect better care at the price we are paying. I am sure this is the case at most places, but it's horrible. If Brookdale corporate treated/paid their employees better, I bet they could retain more quality people. I don't want them to lose the incredible people that they do have at this time.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Ray - Family/friend
Memory Care
March 15, 2024
5.0
Verified Review
Recommended
The facility is continuously clean and is free of any odors, and kept in great shape. The staff there is very caring and also very respectful to the residents. Communications with the family were clear, and the staff was available to respond to any request. Meals were nutritious and always very well presented. I ate several meals there and found the food. very tasty. The moving process was uneventful and fairly easy. I would recommend Brookdale to anyone looking for a place that cares for their loved ones in particular if it's a memory care situation.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Mary - Family/friend
Memory Care
September 1, 2023
5.0
Verified Review
our families experience
I have to say the daily care was wonderful. The patient care was very interactive, warm and friendly. We had a few experiences not so good. They had to call 911 too have my mom taken to the hospital In Feb late at night. When they my sister my Mom at the hospital she had no pants on except her diaper. It was freezing outside, found this totally unacceptable. She had fallen out of bed but clearly did not break any bones nor was she was she in any pain so there is no reason they couldn't put any pj pants on her. Another time I was trying to arrange to have a bag pipe player come for St Patricks Day who had played at my moms funeral. I made many phone calls to which I finally got a reply the day before St. Pat's and they said sure bring him in. I said too late now. I wish anyone would have replied to me. It was embarrassing when I had to tell the Bag Pipe player that we would have to cancel because no one was replying. The cleanliness was excellent, They take good care of the place and the patients. This is where I don't think you can find better. They are incredible. When it comes to the quality of care, again I don't think you can find better. Those gals are the absolute best and my mom loved spending time with them. Food was good and were always having fun with mom . Mom loved the activities, especially the music and dancing. I think this a a great deal for the cost. As long as Mom's happy are whole family was happy. Thank you a Place for Mom and Brookdale.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ray - Family/friend
Memory Care
May 16, 2023
5.0
Verified Review
One of the Best
Brookdale Troy is one of the best places you can find for your love ones in need of memory care. They are responsive to needs and keep the family updated.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
NM - Family/friend
Memory Care
May 4, 2023
1.0
Verified Review
Would Not Recommend
Find another facility. My husband was in the memory care building for a 2-week respite. He has dementia and needs assistance. His garments (under and outer) were only changed 3 times in one week. He fell and they didn't notify me. And no shower for several days. On the 10th day, I again requested a shower for him. They finally managed it, and after it was done, I packed up his things and brought him home 4 days early. I was very disappointed.
Cleanliness
5
Friendliness
5
Care Services
1
Staff
2
Meals & Dining
3
Activities
4
Value for Cost
2
Response from Brookdale Troy (MC)
May 7, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
anonymous - Family/friend
Memory Care
February 15, 2022
4.0
Verified Review
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
anonymous - Toured community
Memory Care
February 4, 2022
4.0
Verified Review
tour review
Our family had an in person tour and the community is very clean, extensive and nicely maintained. You definitely would be getting your money's worth here. However we just did not get that overall warm and fuzzy feeling, it did not seem like that had that personalized care it felt more cooperate.
anonymous - Family/friend
Memory Care
August 31, 2021
3.0
Verified Review
Great when they are Staffed
I would recommend to find somewhere else. The staffing issue has not been the easiest to deal with. The care services lack due to the staffing issue. They are great when there are staff however, every time I go there is a new nurse and it would be better to have some stability and the same nurse.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Brookdale Troy (MC)
September 3, 2021
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
anonymous - Toured community
Memory Care
August 9, 2021
4.0
Verified Review
My review of Brookdale Troy (MC) (Brookdale)
Our family was able to have an in person tour and the tour was nice but they only showed us the memory care side and our loved one had mild dementia. Another community was willing to accept our loved on but on the assisted living side, which we thought would be a better living situation for them.
Anonymous - Family/friend
Memory Care
July 6, 2021
4.0
Verified Review
Friendly Staff
The community is clean and friendly. The staff seem to work with you. The community is short of staff, and sometimes they can't get all the residents to activities. They try the best they can to assist the residents.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Memory Care
September 10, 2019
5.0
My father was only at Brookdale for a month before he passed away. My family and I were very pleased we placed my dad there because the staff was very efficient. Kudos to Asia, the wonderful nurse, Brookdale is fortunate to have. [Name removed] was compassionate and helped us every step of the way.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 2, 2019
0.5
Horrible
Horrible,moved out loved one memory care.Staff day,am some on phones,patients ignored mocked and laughed at,director had knwledge of ignored,feeders ignored not fed sat 40 minutes before getting fed bite of food and not sit down with.Poor reaidents ignored when asking for drink or go to broom moved out.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Gary Evans - Family/friend
Memory Care
November 11, 2018
2.5
Improvements Needed
No matter how many times I've explained food preferences, there continues to be a problem meeting them. An infection was not noticed until a fall caused a trip to the hospital and then a stay at Heartland where better care could be given. Desk people were not prepared to accept monthly payments. Communication in general is a problem. Basic needs were met.
Cleanliness
3.5
Friendliness
4
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Family/friend
Memory Care
August 8, 2018
1.5
Do not let your loved one live here. The director has no control over her staff. Residents are unkempt and unclean. The shower room where they bath residents is disgusting. Food is terrible.
Cleanliness
1.5
Friendliness
3.5
Value for Cost
1.5
Care Services
1.5
Activities
3.5
anonymous - Toured community
Memory Care
September 22, 2017
3.5
Verified Review
Pretty Similar To Other Communities
We toured quite a few communities and this one was very similar to all the others we looked at. The staff was very friendly and nice gave us very good information. The community was clean looked very good. They had a secure outside area for the residents to roam if they wanted.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
September 22, 2017
0.5
Verified Review
I moved my mom out
This community and its staff are terrible. The person at the front desk is terrible, she's extremely unfriendly and rude when guesses come to visit and they stop at the front desk to sign-in, She makes a terrible impression and it goes downhill from there. This community is very poorly managed, it is [Removed], smells and the residents have to ask for things like toilet paper and then they're given just 1 roll. I made the mistake of using the public restroom and it was absolutely horrible inside [Removed] and who knows when it was cleaned last. It did not take me long to move my mother out of this community.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
August 31, 2017
3.0
Verified Review
Not The One For Us, But Tour Went Well
I did not have any problems during my tour of this community. My tour went well overall, and the experience was a nice one. The community looked nice, and everything was nice, and clean. The staff I met was kind, and helpful. It was not the one for us, but my tour was a good one.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
May 2, 2017
5.0
Verified Review
Wonderful Community
I couldn't be any more satisfied with this community. My mother is doing wonderful since her move here. The staff is great. They are very caring, and proactive. The community is nice, and clean. They offer nice meals, and good activities. This is a community I would recommend, my mom is well here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
April 11, 2017
4.0
First choice among providers
We spent a good deal of time visiting memory care facilities, and Brookdale was always our first choice. The location, the activities, the menus, and the dignity shown by all staff has been absolutely great. We are a large family, and that has caused some communication issues to arise. Specifically, when we became aware of our loved one's dementia, the ability to take care of medications was still intact; however, we did not pay attention to the service charge for medication oversight--unfortunately, when our loved one was re-evaluated for admission, it was determined by all that this service was needed. It is very important to be aware of all charges so that you can budget appropriately. I really like how their Facebook page is kept current, and I can see my loved one participating in activities!
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
anonymous - Toured community
Memory Care
March 16, 2017
4.0
Verified Review
Unique Community, Very Nice
My tour of this community was a nice one, everything went well. The community looked great. From what I saw the community appeared to be well maintained. The staff was kind, and informative. My questions were answered. The experience went well, but their rates were too expensive for our budget.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 46 reviews

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about Brookdale Troy (MC)

Brookdale Troy (MC) offers Semi-Private and Studio. Learn more.

A Place for Mom has scored Brookdale Troy (MC) 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 267-9500 to reach a resident at Brookdale Troy (MC).

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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