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VERIFIED PARTNER
5515 Rea Road, Charlotte, NC 28226
5 star
52%
4 star
26%
3 star
10%
2 star
7%
1 star
5%
8.7
Review score
26826 reviews
647 facilitiesFor pricing & availability:
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William
-
Family/friend
5.0
a great place for mom.
5 on all the categories that are listed. What has made Brookdale South Charlotte such a great experience so far is the people that are there, they are excellent. We would absolutely recommend this community to other families who may be looking for a place for their loved ones.
About the facility Brookdale South Charlotte
Welcome to the beautiful Brookdale South Charlotte! At last, residents can look forward to a tailored experience filled with interactive activities, nutritious meals, and person-centered care. Here, your golden years can be filled with trips to the on-site coffee shop or ice cream parlor instead of running errands or managing chores.
Before moving in, Brookdale’s team works with you to learn about your individual needs and preferences. So whether you need help with medication management, bathing, dressing, or something else, the staff is prepared to support you every step of the way. Dementia-experienced team members are also available to provide person-centered care to residents with Alzheimer’s and other types of dementia. Brookedale’s memory care programming — Clare Bridge — incorporates dementia-friendly activities into residents’ daily routines to promote stimulation and preserve their current life skills.
Regardless of your care needs, you can rest assured that staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and an alert system are also in use to provide heightened security. For your convenience, the community offers transportation assistance as well as concierge and postal services. In your free time, you can take advantage of...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Brookdale South Charlotte
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Tours at Brookdale South Charlotte
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Brookdale South Charlotte
5515 Rea Road, Charlotte, NC 28226
Sunrise of Providence
5114 Providence Road, Charlotte, NC 28226
MerryWood on Park
3600 Park Rd, Charlotte, NC 28209
Brookdale Charlotte East
6053 Wilora Lake Road, Charlotte, NC 28212
9.0
Review score
42 reviews
9.0
Review score
42 reviews
5 star
52%
4 star
26%
3 star
10%
2 star
7%
1 star
5%
9.5
Review score
67 reviews
9.5
Review score
67 reviews
5 star
44%
4 star
33%
3 star
13%
2 star
0%
1 star
10%
9.2
Review score
63 reviews
9.2
Review score
63 reviews
5 star
56%
4 star
33%
3 star
8%
2 star
3%
1 star
0%
9.1
Review score
80 reviews
9.1
Review score
80 reviews
5 star
48%
4 star
31%
3 star
13%
2 star
5%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
Rate Lock
Freezes your rent price for a specified length of time.
Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Amenities at Brookdale South Charlotte
Healthcare Services
- Incontinence Care
- Medication Management
- Staffing & Ancillary Services
- Diabetic Care
- Memory Care
- Non-Ambulatory Care
- High Acuity Care
Meals & Dining
- Restaurant Style Dining
- Gluten-free
- Low / No Sodium
- Guest Meals
- Meals Provided
- No Sugar
- Special Dining Programs
- Room Service
- Professional Chef
Room Amenities
- Kitchenette
- Air Conditioned
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Private Bath
- Beauty Salon
- Barber Shop
- TV Lounge
- Library
- Central Fireplace
- Indoor Common Areas
- Meeting Room
- Outdoor Common Areas
- Outside Patio
Recreational areas
- Raised Garden Beds
- Piano or Organ
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- English
Activities
- Pet-focused Programs
- Educational Speakers / Life Long Learning
- Yoga / Chair Yoga
- Brain fitness / Dakim
- Activities Off-site
- Art Classes
- Activities On-site
- Intergenerational Programs
- Gardening Club
- Day Trips and Outings
- Protestant Services
- Catholic Services
- Trivia Games
- Live Well Programs
- Stretching Classes
- Devotional Activities On-Site
- Reminiscence Programs
- Sensory-based Programs
- BBQs or Picnics
- Holiday Parties
- Live Musical Performances
- Happy Hour
- Devotional Activities Offsite
- Forever Fit
- Birthday Parties
- Wine Tasting
- Tai Chi
- Live Dance or Theater Performances
- Community Service Programs
- Cooking Classes
Reviews
for Brookdale South Charlotte
Write a review
A Place for Mom has scored Brookdale South Charlotte with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale South Charlotte has 42 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
4.0
Meals & Dining
4.6
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored Brookdale South Charlotte with 9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale South Charlotte has 42 reviews with an average "overall experience" of 4 out of 5.
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1-20 of 42 reviews
William - Family/friend
Assisted Living
December 6, 2023
a great place for mom.
5 on all the categories that are listed. What has made Brookdale South Charlotte such a great experience so far is the people that are there, they are excellent. We would absolutely recommend this community to other families who may be looking for a place for their loved ones.
Anonymous - Family/friend
Assisted Living
October 24, 2023
Exceptional staff and care
Overall experience is rated at a 4 mainly because of stomach flu and quarantine which was out of the facility's control perhaps-so could be a 5. With the meals and dining service - clickish but that is to be expected with just a respite stay. Activities could be more varied and age appropriate. Some games were difficult . Most expensive of the ones we had seen- but the sales manager , Ashley ( even though not her job) was always available by phone and on a moments notice was there to help- with anything- for example when wifi was out- helped with tv and kindle.
Ed T - Family/friend
Memory Care
June 6, 2023
Exceptional staff
From the Sales team and Administrative Staff to the nurses and aids in my mom's memory care unit, everyone was so nice and always had a smile when they saw us on visits. The team was in contact with us if there were any issues. I fully trusted them as my mom's care givers so I could go back to just being her son. I'd chose them again in a heart beat.
D M - Toured community
Assisted Living
February 21, 2023
My Tour Experience at Brookdale South Charlotte
This was a good community with a good location; however, we didn't see the value for the money.
anonymous - Family/friend
Assisted Living
May 23, 2022
nice place to live
So far Brookdale South just seems like a really nice community for loved ones to be at, and based on the experience we have had up to this point we would recommend them to other families.
anonymous - Toured community
Assisted Living
May 13, 2022
Tour experience
My tour experience with each Brookdale facility was wonderful. The staff were professional, focused and great educators. There was no dumb questions that I could have asked. They made me feel comfortable from the get go. This Brookdale facility was larger and offered different levels of care and had access to many more amenities than the smaller facility. I would not hesitate to recommend any of the Brookdale facilities.
anonymous - Toured community
Memory Care
May 4, 2022
Tour experience
Brookdale South Charlotte looked like a very nice facility. We were not able to see some of the facility due to covid like the rooms, but we were able to see the common areas. We really liked all of the staff that we met with and they were great with their follow up afterwards. It would have been a great fit for our loved one. It just came down to the location for friends and family and another facility was just a bit closer for us.
anonymous - Toured community
Assisted Living
April 27, 2022
tour review
Our family had an in person tour and it was a fine experience, the people were all very nice and helpful.
anonymous - Toured community
Assisted Living
April 8, 2022
tour review
Our family had an in person tour and it was a good tour with friendly staff but the community was just to big and overwhelming
John Doe - Family/friend
Assisted Living
January 3, 2022
Meh. There is better out there
A loved one has lived here. Below are my opinion of strengths and weaknesses. Overall the day-to-day experience was hit and miss, and a relatively poor value for the price. I cannot recommend.
Strengths:
a) Food quality and variety is good
b) The transportation to medical appointments was reliable
c) Leadership responds to communications quickly
Weaknesses:
a) Facility condition-simple maintenance items are not addressed (burned out lightbulbs, dirty air intake registers, dirty carpet). There is a hole in the wall and water damage by an elevator. Additionally, they need to replace carpet, paint, and fixtures.
b) Staff responsiveness and continuity - Staff change very frequently, and they rely on outside staffing yielding A LOT of inconsistency in delivery, and no continuity of relationship between staff and residents. Staff can be slow to respond when called.
c) Lack of quality control - management does not have a way to monitor or control the delivery of services
Response from Brookdale South Charlotte
January 6, 2022
Thank you for taking the time to share your feedback. We are committed to continuous quality service and care and will be reviewing your feedback with our management team.
Carrie - Family/friend
Assisted Living
August 19, 2021
Overall great experience. Some issues here and there, but overall great facility.
Overall, they've been very good. Our loved one has had some issues with falling, and I don't feel like they get to her fast enough. But the staff is very responsive once you address an issue with them. We've talked with the Executive Director and the Medical Director, and they've been very helpful. They're very good about medications and talking through any concerns about that. The facility is very nice, very clean, and accessible. Our loved one likes the food. If a resident can't go down to the dining room, they will actually deliver food to the rooms, which is a big plus for us. I feel like it's a pretty good value. They really worked with us on the cost.
Response from Brookdale South Charlotte
September 2, 2021
We appreciate you taking the time to share your feedback and will share with our management team.
Gary - Toured community
Assisted Living
June 2, 2021
Our Tour Experience
I liked Brookdale South Charlotte secondly. The biggest thing that decided us was the place we chose was smaller, with not as many people Also, the room my loved one would have had at Brookdale would have been on the 2nd floor and not as accessible for him. And it wasn't as visually appealing as where he ended up. He has a porch outside his window with nice views there. Plus concessions on pricing were better at the place we chose than at Brookdale. We liked everybody we met on our Brookdale tour, and I thought it was a really nice environment. We almost chose them, but it was size that was the deciding factor. Brookdale had one centralized dining room, whereas the place we chose has dining rooms for each hallway, which makes it feel more homey.
anonymous - Toured community
Memory Care
May 28, 2021
I met with [name removed] who was very helpful in understanding the facility and next steps. I would have preferred an apartment or at least a one bedroom, but all they had available was a one-room suite. Overall, a nice place and has good potential. Very clean and the staff was extremely nice. Good price point.
Don’t Want to Reveal - Resident/client
Assisted Living
May 22, 2021
They fail to deliver
Bottom line: not happy here
The disappointing: Inconsistently deliver agreed upon services including bedding changes, showers, clothing changes, and laundry. Staff say that they are “too busy” to help. High turnover among staff. Dining service is slow- again due to understaffing. Residents sometimes wait >30 minutes in the dining room to be served. Sometimes the Executive Director I helps out serving food.
Activities are also inconsistent - some days are pretty sparsely planned, while other days are enriching.
Food is pretty good.
Elizabeth - Family/friend
Memory Care
June 14, 2020
Brookdale So.
My husband was at Brookdale South for several years. One of the aids would hurt him every time she had to change him. He would tell her to stop hurting him and she just kept going. Finally one day she got mad and flogged both of us. On another occasion my husband rode on the Brookdale bus to Target. [Name removed] the manager was driving. When she loaded the bus to return to Brookdale, she did not lock down his electric wheelchair. As she pulled out of the Target parking lot at Stonecrest the wheelchair turned over on top of my husband and she drove him up Rae Rd with the 150 pound wheelchair on top of him and his head banging on the bus floor. He had already had 2 strokes. He had a concussion and large hospital bill. Needless to say he has been moved to another facility.
Sid Nurkin - Family/friend
Memory Care
February 27, 2020
Good experience so far
So far, so good. We have my wife's aunt there. She has been in residence about two weeks. The staff is very attentive to any concerns we have and to our aunt's needs. We have been impressed with the professionalism of the staff and management. They had a program worked out for our aunt to get her socialized and involved in activities from the moment she arrived.
anonymous - Toured community
Memory Care
September 29, 2017
Nice tour
This is a beautiful community and the staff here did a great job showing us around, they took their time and they answered all our questions. My dad just did not feel comfortable with the multiple story build or having to work with the elevator. I would suggest that you schedule a tour and see the community for yourself.
anonymous - Family/friend
Memory Care
September 23, 2017
Keep on searching....
We had a loved one placed here and they declined severely while there. Only to improve once moved to another, more professional and supportive Dementia Facility. If your loved one requires 1:1 care, forget it. We noticed how other memory care residents were treated and they are ignored for the most part. The only residents that did well were 1. were mobile, and calm. 2. immobile and limited to a wheelchair or 3. in the early/mid stages of the disease. What we did see was residents caring for each other more than the Aides cared for them. Often left alone in groups, unsupervised, when residents called out to an Aide, they would continue to keep on walking and ignore them - unless we said something. There is a water fountain, but no one knew how to use it. We did NOT see them being given fluids every hour. Only with meals and medicines and the medicine fluids are tiny little cups. We would have to direct an Aide to get someone to get a beverage i.e. Bottle of Water. NO water available anywhere else unless they know to navigate to their room and drink from the sink via a cup. However, late stage dementia patients need to be reminded/directed to do that as anyone with experience knows. This facility is terrible and I would not recommend them at all. Only after the money ,not the care of the resident. Brookdale is also the same chain with lawsuits against them in Florida and California for [Removed].....its a chain, there are hidden fees that they don't charge until you enter. Then the 'level of care' and cost rise. Its an a la carte pricing structure. Activities? TV is on, Music is on, sing alongs that is pretty much all we saw. You might get one aide that was truly committed to what she was there to do, but we saw other residents pay to have Sitters/CNAs et al come in to care for their parents. THAT is ridiculous! You're paying for the care already....
anonymous - Toured community
Memory Care
September 14, 2017
No room at the Inn
This is a very nice community and the staff here did a great job showing me around, they took their time with my tour and they answered all my questions. There were a lot of amenities for the residents to choose from and I think my mom would have liked being here, there just was not any availability when I was looking. I would recommend you take a tour.
anonymous - Toured community
Memory Care
August 1, 2017
Looking for smaller
We toured the Brookdale South Charlotte and the staff was friendly and knowledgeable. The community looked very clean and inviting. We were looking for a smaller community as my dad is blind and needs closer supervision and the resources to care for his needs.
Neighborhoods around Brookdale South Charlotte
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Frequently Asked Questions about Brookdale South Charlotte
Brookdale South Charlotte offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Brookdale South Charlotte 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 544-2094 to reach a resident at Brookdale South Charlotte.
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