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VERIFIED PARTNER

Pacifica Senior Living Skylyn

1705 Skylyn Drive, Spartanburg, SC 29307

7.3
Review score
146 reviews
Add review
7.3
Review score
146 reviews
5 star
56%
4 star
16%
3 star
10%
2 star
6%
1 star
12%
See all reviews
8.9
Review score
9544 reviews
99 facilities
For pricing & availability:
(866) 374-4058
Pacifica Senior Living Skylyn
Pacifica Senior Living Skylyn
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55 Floor plans available
Pacifica Senior Living Skylyn in google map

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Chris
-
Family/friend
4.0
Pacifica/Skylyn Place Review
Overall, the staff is friendly and helpful. The facility is clean. The move in process was smooth. The communication is lacking, it's been hard to get in touch with the Director about questions that I've had. The food is good so far. I would recommend the facility, my dad seems to like it

About the facility
Pacifica Senior Living Skylyn

At Pacifica Senior Living Skylyn, our comprehensive care campus offers top-notch independent living, assisted living, memory care, respite care, and skilled nursing. This approach creates a great environment for individuals and couples alike to enjoy without the worry of moving as care needs change.

Located in Spartanburg, South Carolina, our community creates a comforting, homey atmosphere with updated furnishings. Dark-wood accent tables and our stone-accented fireplace create a welcoming sense of establishment and luxury where your loved one can enjoy themselves in the hands of expert caregivers and the company of lasting friends.

Community Amenities and Services

Our dedicated staff is ready around the clock to provide your loved one with the individualized care they need at a moment’s notice. Some of the many services we can deliver include assistance with activities of daily living (ADLs), medication management, and more. For our memory care residents, our staff receives specialized training to provide optimal care for residents with Alzheimer’s and other forms of dementia. Housekeeping and laundry are taken care of by us, allowing your loved one to enjoy themselves in their new home.

Chef-prepared meals are served fresh in our restaurant-style dining room. Our internationally-inspired dishes can be tailored to fit...

Read more

Senior living options offered

Assisted Living

Independent Living

Pricing
for Pacifica Senior Living Skylyn

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Pacifica Senior Living Skylyn

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Compare

Pacifica Senior Living Skylyn
Pacifica Senior Living Skylyn

1705 Skylyn Drive, Spartanburg, SC 29307

TerraBella Spartanburg
TerraBella Spartanburg

104 Dillon Dr, Spartanburg, SC 29307

Wesley Court outdoor common area
Wesley Court

916 Wesley Court, Boiling Springs, SC 29316

Summit Hills
Summit Hills

100 Summit Hills Dr, Spartanburg, SC 29307

7.3
Review score
146 reviews
7.3
Review score
146 reviews
5 star
56%
4 star
16%
3 star
10%
2 star
6%
1 star
12%
9.0
Review score
47 reviews
9.0
Review score
47 reviews
5 star
68%
4 star
17%
3 star
11%
2 star
4%
1 star
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8.6
Review score
10 reviews
8.6
Review score
10 reviews
5 star
50%
4 star
30%
3 star
20%
2 star
0%
1 star
0%
7.9
Review score
85 reviews
7.9
Review score
85 reviews
5 star
90%
4 star
4%
3 star
1%
2 star
1%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Pacifica Senior Living Skylyn

7.3Review score146 reviews
7.3
Review score
146 reviews
5 star
56%
4 star
16%
3 star
10%
2 star
6%
1 star
12%
Pacifica Senior Living
8.9
Review score9544 reviews99 communities
Write a review
A Place for Mom has scored Pacifica Senior Living Skylyn with 7.3 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Pacifica Senior Living Skylyn has 146 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
4.1
Staff
3.3
Meals & Dining
3.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Pacifica Senior Living Skylyn with 7.3 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Pacifica Senior Living Skylyn has 146 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Best of Senior Living 2023
Pacifica Senior Living
8.9
Review score9544 reviews99 communities
Logo for Pacifica Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 146 reviews
Family member - Family/friend
Assisted Living
February 29, 2024
1.0
Verified Review
Unsafe
Safety factors were hardly there or non existent. No office phone that worked, no emergency pulls that were activated, no doors that were locked Staff would come and take food from residents and silverware Residents were required to bringtheir own cups and silverware to the dinners. All activities were found far away from the assisted living area, making it almost impossible to join any activity There were zero paperwork on when residents were bathed, checked on, or given meds It was just awful. Dirty, unsafe, and zer o communication from management or staff.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Chris - Family/friend
Independent Living
February 2, 2024
4.0
Verified Review
Pacifica/Skylyn Place Review
Overall, the staff is friendly and helpful. The facility is clean. The move in process was smooth. The communication is lacking, it's been hard to get in touch with the Director about questions that I've had. The food is good so far. I would recommend the facility, my dad seems to like it there.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 26, 2023
3.0
Verified Review
Review for Pacifica Senior Living Skylyn
The people seem very kind but communication is difficult. There doesn't seem to be a direct line to the nurse's station and if you call after hours it's very difficult to check in on your loved one. Also there was also miscommunication between the sales and finance departments that ended up costing me extra money and extra stress. But my mother seems happy there.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Pacifica Senior Living Skylyn
October 30, 2023
Thank you for your positive comments and that your mom is happy in the community. We read all comments and when appropriate use them as teachable moments.
Robin Z - Toured community
Assisted Living
August 22, 2023
4.0
tour for mom
very comfortable atmosphere, good room service person I met with was very knowledgeable and kind.
Cleanliness
4
Friendliness
5
Value for Cost
4
Response from Pacifica Senior Living Skylyn
August 23, 2023
Hi Robin Z, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Anonymous - Resident/client
Independent Living
August 21, 2023
5.0
Great therapy!
I am having to work hard, but I am having fun! I have made great progress in a short time. The staff here is wonderful and extremely knowledgeable. A+
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Skylyn
August 21, 2023
Thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Skylyn!
Anonymous - Resident/client
Independent Living
August 9, 2023
5.0
resident
Experience is wonderful The therapist care very much and give us great workouts. We are given home exercises to do outside of session
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Skylyn
October 5, 2023
We’re so happy to hear you’ve had a great experience at Pacifica Senior Living Skylyn. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Anonymous - Family/friend
Assisted Living
July 10, 2023
1.0
Hell on Earth
Horrible. No words can describe the pathetic condition my mother had to endure. She was transferred to the assisted living section of the building where there is no one trained! They pay the lowest wage and get basically younwg people ho have no experience, desire or training to deal with the elderly. Her room was constantly dirty unless I cleaned it or finally we had to hire an outside organization, the food was ready whenever anyone felt like cooking. People sat in the dining room at the proper time and perhaps it would be brought to table before 7! There is nothing good I can say about this place. The management last year is under subpoena and people are moving out that can. Do NOT allow your loved ones to live here.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Pacifica Senior Living Skylyn
July 24, 2023
We appreciate hearing actual concerns but feel that your comments may be misplaced here. We have made significant improvements with the building renovations that are almost complete that improved resident safety and customer service are the priorities. A new management team is leading this positive change -- so please contact our executive director to discuss your concerns directly.
Anonymous - Family/friend
Independent Living
July 7, 2023
1.0
Verified Review
NOT Recommended!
I would rate them a ZERO if I could. I would tell others looking into Pacifica Senior Living Skylyn for their loved ones, don't do it! Look elsewhere! There is a reason it is cheaper...sometimes you don't even get what you pay for! They need to invest in the facility instead of raking out profits to the detriment of the residents.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
3
Value for Cost
1
Response from Pacifica Senior Living Skylyn
July 25, 2023
We appreciate hearing actual concerns but we feel that your comments are misplaced here. We have made significant improvements. With the renovations being nearly complete, safety and customer service are our priorities. We have an improved management team leading positive changes on a daily basis. Communication has been a focus and we appreciate our staff for spearheading this objective.
Avanell S - Resident/client
Independent Living
May 20, 2023
5.0
I love it here
I like my room and the management and maintenance are wonderful. My room is large and has a large shower. The new management team are doing amazing and I really like the dining room. The food could be better sometimes it is good and sometimes it is ok. We have good cooks. Just the food sometimes is meh
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Skylyn
May 25, 2023
Avanell S, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living. We appreciate your feedback and will take your concerns into consideration. We are thankful that you took the time to leave us this positive review!
Anonymous - Family/friend
Assisted Living
May 9, 2023
1.0
Verified Review
Nothing that was promised
There is zero communication. There seems to be a lack of safety being a priority. Lack of daily items. ie- silverware and cups. The phone and internet system hardly worlds. And the list goes on... I would not recommend Pacifica Senior Living Skylyn to others, it was a very disappointing experience.
Cleanliness
1
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Pacifica Senior Living Skylyn
May 26, 2023
Due to HIPPA rules (Health Insurance Portability and Accountability Act) we are restricted on commenting regarding a former resident’s care. That said, we take the word “care” seriously, and have taken numerous steps to ensure the safety and security of our residents. Please do not hesitate to reach out to us to discuss how we have implemented precautions under the new management of Pacifica Senior Living.
anonymous - Toured community
Memory Care
March 2, 2023
3.0
Verified Review
Tour experience
I toured with Pacifica Senior Living Skylyn and did not get a great feeling from the experience. I had also heard some negative reviews about this facility, so that is why we did not go with them.
Response from Pacifica Senior Living Skylyn
May 26, 2023
We are disappointed that you chose to select another senior living community for your loved one. Though we love to hear about what we are doing well, we also know that constructive criticism offers us an opportunity to improve. You will be happy to know that we are currently renovating our community along with a myriad of improvements.
Anonymous - Family/friend
Assisted Living
February 1, 2023
3.0
Verified Review
First Impression of Pacifica
They are doing the best that they can. They have new carpet and new flooring. They have been able to provide meals, and trips to the doctor. My loved one is happy with the food. It's a good value for the money. They can improve on the communication between administration and the clients. Something they have done well, is they have provided medical needs in a timely fashion.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
3
Meals & Dining
5
Value for Cost
4
Response from Pacifica Senior Living Skylyn
May 19, 2023
Thank you for acknowledging your satisfaction with the care that we are providing for your loved one. We love hearing when we do things right and appreciate knowing those areas in which we can improve. Constructive feedback is always welcome.
Jenny - Family/friend
Assisted Living
January 26, 2023
1.0
Don't do it
My sister-in-law put my father-in-law into Pacifica and I sprung him six days later and brought him to my house. In just six days he missed at least three meals that I know about because no one would help him to the dining room. He uses a walker but the dining room was so far away he knew he could not make it that far. They told him "they didn't do that" when he asked. On his second day he pressed the call button for four hours and no one responded. On his third day he fell and spent three hours in the floor yelling for help. He finally crawled on his hands and knees to his door and got it open just wide enough that the resident across the hall heard him yelling and summoned help. He scraped the skin off his forearm and it took three months to heal after I brought him home. They told him they had church services every Sunday that he looked forward to, but they lied. They have a beautiful unused chapel. They don't answer the phone and don't return calls. It was a nightmare.
Cleanliness
2
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
4
Activities
1
Value for Cost
1
Response from Pacifica Senior Living Skylyn
June 27, 2023
Due to HIPPA rules (Health Insurance Portability and Accountability Act) we are restricted on commenting regarding a former resident’s care. That said, we take the word “care” seriously, and have taken numerous steps to ensure the safety and security of our residents. Please do not hesitated to reach out to us to discuss how we have implemented precautions under the new management of Pacifica Senior Living.
Brian - Family/friend
Assisted Living
December 7, 2022
5.0
Verified Review
Pacifica Skylyn
It's clean, friendly and not too costly. My loved one felt safe and I felt good about them being there. The community at Pacifica was great and the staff was caring. The only thing I would recommend for improvement would be their receptionists getting messages to the people in charge better. Sometimes there would be no response to my inquiries for a week or two until I reached out again. Besides that, it was great. Also, A Place for Mom is awesome as well. You all really helped me with my my loved one when I needed it. Thank you!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Pacifica Senior Living Skylyn
December 8, 2022
Thank you for your 5 star review!
anonymous - Family/friend
Assisted Living
November 15, 2022
3.0
Verified Review
Our experience so far
There are some very caring and compassionate staff that work here. The other residents are very inclusive and friendly as well. The PT staff comes to her and they were all very experienced and helpful. There is a physicians assistant who sees my mother and she is qualified and professional. My loved one has a beautiful and spacious room, it feels like a little apartment which is a big plus. They have just hired a new activities director and I have seen some improvement just within the time she has been there. The calendar shows some great activities as well. The only downfall has been the fact that administrative staff have not been responsive to us when we have asked questions, no one ever gets back to us. They are having a dinner to introduce the administrative staff which I think is a great idea, hopefully we will get response to some questions we have had there.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Pacifica Senior Living Skylyn
December 8, 2022
Thank you for sharing your experience, we are disappointed to see your three stars as we strive for five star positive reviews. We would like to speak with you at length to find ways to raise your three stars to five stars. Would you please reach out to our Executive Director at your earliest convenience? Thank you, we look forward to speaking with you.
anonymous - Family/friend
Memory Care
November 4, 2022
3.0
Verified Review
First impression
We have not had a meal there ourselves but have not heard of any complaints from our loved one so we have to assume the meals and their service is really good. We do wish there was some better communication going on with the families and keeping us updated with things that are going on around the community during the week.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
5
Activities
3
Value for Cost
3
Response from Pacifica Senior Living Skylyn
December 8, 2022
Thank you for sharing your experience and three star review. We invite you to speak with our Executive Director so that we can improve our communication and menu options. Thank you, we look forward to speaking with you.
Bob M - Family/friend
Independent Living
July 28, 2022
1.0
Horrible Horrible Horrible
This place is absolutely the worse. On three separate occasions our family member had a backed up toilet and even after repeated attempts to get maintenance to help it took them three days to get there. Yes three days with no restroom facility in their room. One evening the kitchen sink collapsed in and it took them two days to come look at that. No screen on window so can’t open window and stains on carpet in hallway. They still do not send us monthly invoice but instead have to go ask them to pay bill each month at front counter and they still don’t ever have the correct price listed. We have tried to speak to the Director but they are never there and the Office Manager (name removed) won’t come out to talk to us about the issues. I specifically asked to speak to her once and the receptionist told me she wouldn’t come out to talk to us cause she was “working”. Don’t bother trying to call corporate because they will not return any calls either. Stay away from this place.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
1
Value for Cost
1
Response from Pacifica Senior Living Skylyn
August 26, 2022
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (864) 558-2909. We hope to hear from you to resolve this matter.
Terry - Family/friend
Independent Living
June 28, 2022
4.0
Verified Review
My dad likes his choice
The staff is excellent. [name removed] our primary contact is very friendly and works quickly to resolve any issues we have had - the whole staff does actually. Things will come up but they address them immediately. The apartment sizes are nice. The food is a lot better than we were expecting and they are flexible about residents eating in their rooms. We would recommend Pacifica to others looking.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Pacifica Senior Living Skylyn
July 1, 2022
Terry, thank you for your positive review! We hope you have a wonderful day and look forward to your next visit to Pacifica Skylyn!
anonymous - Toured community
Assisted Living
May 27, 2022
2.5
Verified Review
tour review
Our family had an in person tour and we were not impressed at all. The lobby was amazing, the dining area and conference rooms were well laid out, but as you got further back towards the memory care its like they stopped caring. Painting was chipping off walls, there was a door that had been dismantled and not put back up. It just did not give you that great feeling.
Response from Pacifica Senior Living Skylyn
June 17, 2022
Thank you for taking the time to share your review, your opinion is very important to us! If you have any further questions, please give us a call. We're always happy to help!
Roger W - Family/friend
Independent Living
May 4, 2022
0.5
Verified Review
Be Aware!
The community lied to us initially; however, they redeemed themselves by returning all the fees to my loved one. The apartment wasn't ready for when my loved one was ready to move in, and then the community didn't have a key to the apartment. There was no heat in the apartment, and this caused my loved one to get sick. The hot water heater was being replaced as we were trying to move in. Our experience was one bad thing after another. We moved my loved one out after a short stay due to the poor experience.
Cleanliness
1
Friendliness
4
Staff
2.5
Meals & Dining
2.5
Activities
4
Value for Cost
0.5
Response from Pacifica Senior Living Skylyn
June 17, 2022
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (864) 558-2909. We hope to hear from you to resolve this matter.
Viewing 1-20 out of 146 reviews

Amenities
at Pacifica Senior Living Skylyn

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care

Meals & Dining

  • Professional Chef
  • No Sugar
  • Low / No Sodium
  • Room Service
  • Special Dining Programs
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Pureed Meals

Room Amenities

  • Kitchenette
  • Full kitchen
  • Ground Floor Units
  • Private patio, deck, or balcony
  • Garden View
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Outside Patio
  • Central Fireplace
  • Library

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • BBQs or Picnics
  • Community Service Programs
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Karaoke
  • Bible Study Group
  • Catholic Services
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Other Religious Services
  • Live Dance or Theater Performances
  • Book Club
  • Gardening Club
  • Stretching Classes
  • Protestant Services
  • Pet-focused Programs
  • Christian Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Art Classes
  • Reminiscence Programs
  • Bridge Club
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Holiday Parties
  • Wine Tasting
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site

Neighborhoods
around Pacifica Senior Living Skylyn

See what the neighborhood has to offer and what’s nearby:
Pacifica Senior Living Skylyn in google map

Frequently Asked Questions
about Pacifica Senior Living Skylyn

Pacifica Senior Living Skylyn offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Pacifica Senior Living Skylyn 7.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (864) 582-6838 to reach a resident at Pacifica Senior Living Skylyn.

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0%
1 star
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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