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Brookdale Union Park

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1316 Patterson Street, Monroe, NC 28112

8.3
Review score
26 reviews
Add review
8.3
Review score
26 reviews
5 star
27%
4 star
49%
3 star
12%
2 star
0%
1 star
12%
See all reviews
8.7
Review score
26864 reviews
647 facilities
For pricing & availability:
(866) 374-4058
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Brookdale Union Park
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Brookdale Union Park
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Keitha
-
Family/friend
5.0
Easy to work with
Honestly it was the type room that was available at that time that made us choose Brookdale Union Park over others we looked into. However, I talk to others who were familiar with Brookdale prior to my decision. The team tries hard to give quality cares. They are always willing to discus

About the facility
Brookdale Union Park

Exceptional senior living can be found in a quaint residential neighborhood at a community called Brookdale Union Park. Located in Monroe, North Carolina, the area offers residents the essence of small-town charm paired with metropolitan amenities, including Carolinas Medical Center, Lake Lee, and a variety of banks, shopping centers, and conveniences. Plus, the community is designed with your mobility in mind, which means you won’t find a ton of bulky furniture or sharp turns. Instead, you can find assistance with medication management, transportation, meal preparation, housekeeping, bathing, and more. Brookdale Union Park also offers postal services, and even its own beauty and barber shop, to help simplify your days. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system is also in use. Brookdale’s goal is to help residents preserve their dignity while finding fulfillment and security each day.

Community Services and Amenities

Socialize or connect with peers by participating in exciting daily activities. Join the community walking club or the social song birds group. Devotional services, game nights, and fun gatherings like brownie sundae socials are planned regularly. If you prefer some time to yourself, the community features a...

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Senior living options offered

Assisted Living

Pricing
for Brookdale Union Park

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Union Park
Brookdale Union Park

1316 Patterson Street, Monroe, NC 28112

Brookdale Monroe Square community exterior
Brookdale Monroe Square

918 Fitzgerald Street, Monroe, NC 28112

The Addison of Indian Trail community exterior
The Addison of Indian Trail

5306 Secrest Short Cut Road, Monroe, NC 28110

Woodridge Assisted Living
Woodridge Assisted Living

2515 Fowler Secrest Rd, Monroe, NC 28110

8.3
Review score
26 reviews
8.3
Review score
26 reviews
5 star
27%
4 star
49%
3 star
12%
2 star
0%
1 star
12%
8.9
Review score
14 reviews
8.9
Review score
14 reviews
5 star
64%
4 star
29%
3 star
7%
2 star
0%
1 star
0%
8.4
Review score
20 reviews
8.4
Review score
20 reviews
5 star
35%
4 star
25%
3 star
10%
2 star
15%
1 star
15%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Union Park

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Organic
  • Guest Meals
  • Professional Chef
  • Meals Provided
  • Vegetarian
  • Low / No Sodium
  • Kosher
  • Gluten-free
  • Restaurant Style Dining
  • No Sugar
  • Pureed Meals
  • Room Service

Room Amenities

  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Beauty Salon
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Indoor Common Areas
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Cooking Classes
  • Brain fitness / Dakim
  • Karaoke
  • Activities Off-site
  • Live Well Programs
  • Other Religious Services
  • Trivia Games
  • Dances
  • Happy Hour
  • BBQs or Picnics
  • Pet-focused Programs
  • Catholic Services
  • Live Dance or Theater Performances
  • Educational Speakers / Life Long Learning
  • Walking Club
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Community Service Programs
  • Activities On-site
  • Gardening Club
  • Men's Club
  • Live Musical Performances
  • Wine Tasting
  • Forever Fit
  • Birthday Parties
  • Holiday Parties
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Choir / Singing Club

Reviews

for Brookdale Union Park

8.3Review score26 reviews
8.3
Review score
26 reviews
5 star
27%
4 star
49%
3 star
12%
2 star
0%
1 star
12%
Brookdale
8.7
Review score26864 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Union Park with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Union Park has 26 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.0
Care Services
3.9
Staff
3.9
Meals & Dining
4.1
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Brookdale Union Park with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Union Park has 26 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26864 reviews647 communities
Logo for Brookdale
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Keitha - Family/friend
Assisted Living
April 5, 2024
5.0
Verified Review
Easy to work with
Honestly it was the type room that was available at that time that made us choose Brookdale Union Park over others we looked into. However, I talk to others who were familiar with Brookdale prior to my decision. The team tries hard to give quality cares. They are always willing to discuss any concerns I have in an open and honest manner.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Donna - Family/friend
Assisted Living
October 25, 2023
5.0
Verified Review
Experienced, Friendly and Caring Staff
Overall experience was excellent. Her room was freshly painted and carpeted upon arrival(5) the bathroom was in need of a refresh, but clean Friendliness of staff. (5+) [name removed], [name removed], [name removed] and the dietary person all supportive, kind and willing to help. Quality of care. very good. Meals/Dining - aware of dietary restrictions and creative with meals. Activities - diverse options and included the residence to keep it fresh. Value for Cost. - many option for levels of care.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 12, 2023
5.0
Verified Review
Nice experience for our family
Brookdale overall is a great place for mom. As with all things if I was evaluating certain individuals I would say 5 for friendliness and quality of care however, I do believe they listen when family points out a concern. Also, I appreciate that there is a wonderful hair stylist that comes weekly as that is a nice addition so you can get your hair done. My mom loves that.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 9, 2023
4.0
Verified Review
would recommend for the camaraderie there. Residences seem happy.
improvements can be with the Care & Cleanliness. That's all my momma was only there a few weeks before she passed. She seemed to love it, but their evaluation of her capabilities were off. She needed more assistance and were told often it wasn't in the plan. Mom made friends quickly who were helpful. It was very bittersweet for me and have a hard time sharing about it. I have so many raw emotions still.
Cleanliness
2
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
July 26, 2023
4.0
Verified Review
So far so good
In general all of staff is wonderful. A little concerned with making them 100% in charge of medical needs. Not fully convinced they are qualified. There are not really any areas for improvement as far as activities go, I know it is difficult for my mom since she has Alzheimer's. She is not always onto the activities- She may just be not responding and joining in. I would recommend Brookdale Union Park to others. They are making facility improvements which is nice to see
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 13, 2023
3.0
Verified Review
Disappointing
The head nurse was very rude and not a compassionate or caring person to the residents. The "Doctor" actually a PA, was never available and not a reliable medical person to care for a geriatric person. The food served was horrible. It was always canned products and not always enough food offered to the residents. I've contacted the Corporate office of Brookdale with our concerns and never heard back. That tells me they do not take these things seriously. I would not recommend Brookdale Union Park.
Cleanliness
4
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
3
Response from Brookdale Union Park
July 13, 2023
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Anonymous - Family/friend
Assisted Living
July 11, 2023
4.0
Verified Review
Experience at Brookdale Union Park
The move in process for Brookdale Union Park was great. The staff was most helpful. According to my loved one, the food was outstanding. It's a very clean facility and they assisted my loved one with making sure that she was clean as well. They hired a nurse supervisor that, in my opinion, was/ is a compulsive liar. Instead of addressing issues she preferred to cover them up and that was the beginning of the decline of the facility. After being there for seven months, we all decided that my loved one needed more help. Therefore, we moved her to a nursing home. I do need to add that the administrator, [name removed], is outstanding! She works long days and weekends too, filling in areas that are short staffed. She has a God given skill in caring for the elderly. I would definitely recommend this facility as long as the resident has family to check on them and make sure everyone is doing their job.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Kay M - Resident/client
Assisted Living
February 24, 2023
4.0
Verified Review
Residents friendly, great staff, come here to live!
I chose Brookdale Union Park because it just felt right. They were very friendly and the sales lady who I worked with was very accommodating. Everything fell into place and is working out well. The staff is INCREDIBLE. Granted everyone has staffing shortages right now, we have our issues with that as well. But everyone who is here is so helpful. I was using a power chair before coming and they do not allow those here. I am getting used to a regular wheelchair and they are really helpful with helping me get to places and not making me do things by myself. The director is very approachable, her door is always open. During mealtime every staff member is in the dining room helping out. The only thing I have been disappointed in is the activities. We do have parties but there are not many actual activities to participate in other than bingo. They are a pet friendly facility as well. We have 3 dogs and a cat that I have seen so far. I would absolutely recommend Brookdale Union Park to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Missy Cotton - Family/friend
Assisted Living
December 28, 2022
1.0
Elopement
We had an Elopement event that happened with our mother due to confusion from a UTI. She got out of the facility at 8:00 pm and was found back in the neighborhood behind the facility at 9:00 pm. Bad
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Activities
4
Response from Brookdale Union Park
December 30, 2022
The care and well-being of our residents is our highest priority. We take your comments seriously and can confirm that our community responded quickly to locate your mom and made sure she received immediate care. Your feedback is very much appreciated and we have shared your concerns with our corporate management team. Thank you.
Cindy - Family/friend
Assisted Living
December 27, 2022
1.0
Elopement
Unfortunately I wouldn't trust your loved one here. They allowed my momto leave the facility in the cold dark rain one night around 8:00 pm. She had a UTI which causes disorientation and confusion in the elderly. It's very common. She was found way back in the neighborhood behind the facility. She had been a resident since [time frame removed]. They weren't attentive to her as they should've been. A very unfortunate event.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
1
Response from Brookdale Union Park
December 28, 2022
Hi Cindy, it's unfortunate to hear you feel this way as the care and well-being of our residents is our highest priority. We take your comments seriously and can confirm that our community responded quickly to locate your mom and made sure she received immediate care. Your feedback is very much appreciated and we have shared your concerns with our corporate management team. Thank you.
anonymous - Family/friend
Assisted Living
September 16, 2022
4.0
Verified Review
Overall pleased
My mom was the one who chose Brookdale Union Park, she felt it was the best fit. It is very close and convenient to me as well which is nice. It was a little difficult getting her in and settled - the communication when someone new arrives could be improved on. Things like the schedule on when things are supposed to happen like laundry, activities, etc. It has gotten much better though and the communication is improving. Overall we are pleased with the experience.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Paul - Family/friend
Assisted Living
October 12, 2020
4.0
Verified Review
Everything we expected
The care services Brookdale Union provides are great, however it is a more expensive community. Before COVID they had activities like arts and crafts, and they would also bring in a preacher. The rooms at this community are pretty nice.
Cleanliness
5
Friendliness
5
Value for Cost
2
Care Services
5
Activities
4
anonymous - Toured community
Assisted Living
July 26, 2017
3.0
Toured in 2014 when my mom was ill. Seemed to be a descent place but was concerned with numbers and kept both parents at home at that time.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Assisted Living
May 24, 2017
4.0
Verified Review
Really Enjoyed My Tour of This Community
I really enjoyed my tour of this community. It is a very nice community with kind people. The community looks very nice, everything looked great. The staff was kind, and informative. All my questions answered. The residents looked very happy. Unfortunately they didn't have a respite opening at the moment, but my tour went very well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
April 6, 2017
4.0
Verified Review
Lovely Place!!
I had a great tour of this place and would defiantly recommend it to anyone looking into assisted livings for there loved one. They had a wonderful community with a lot of great amenities available to there residents including meals and activities. When we where prepared to sign the contract we had sat down the nurse and it was way out of our budget for what they would charge us to care for my mother.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
October 30, 2016
3.0
good atmosphere; proud of their food; no private rooms; i like the location (for me) & it is very near Union Memorial Hospital
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
October 10, 2016
4.0
Verified Review
Great Director Here At This Community
My mother in law is great here at this community. She wanted to move here, so far it has bee good experience. It has been an adjustment process for the whole family, but we know she is in a good place. The community looks beautiful, they do a very good job keeping everything nice and clean. The staff is great, and the director Ingrid is amazing. We know she is safe and being cared for well here. I would recommend this community, it is a great place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
LINDA - Family/friend
Assisted Living
September 21, 2016
0.5
Verified Review
Complete nightmare!
Initially I was excited to use their services for only 2 weeks when we had to place mom there while we went overseas. After we came back it was a nightmare. Not only did they call social services to investigate us which was totally dismissed and unfounded but they also ordered $146.00 of medication which we recieved a bill for that she no longer needed per her doctor. This place is a nightmare if they aren't going to keep the person permanently but they gave it a good try!! Thank god for our support from the doctors and her home health services!! I will never use their services again!
Cleanliness
5
Friendliness
0.5
Value for Cost
3
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
September 13, 2016
4.5
Verified Review
We would recommend this community!!!
This community is awesome as they were able to get my husband into the community within 24 hours. They made the process less stressful. The staff were good with the family. The staff encouraged him to be more social. He liked the food. They offer daily activities and the community is clean.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Lisa C - Family/friend
Assisted Living
May 30, 2016
5.0
Verified Review
Awesome Awesome Awesome!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 26 reviews

Neighborhoods
around Brookdale Union Park

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Frequently Asked Questions
about Brookdale Union Park

Brookdale Union Park offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Union Park 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 282-0530 to reach a resident at Brookdale Union Park.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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