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Chestnut Hill Senior Living

5055 Thompson Rd, Columbus, OH 43230

8.2
Review score
96 reviews
Add review
8.2
Review score
96 reviews
5 star
28%
4 star
39%
3 star
19%
2 star
7%
1 star
7%
See all reviews
For more information about senior living options:
(866) 374-4058
Chestnut Hill Senior Living
Chestnut Hill Senior Living
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Ron
-
Family/friend
4.0
Would Highly Recommend
When touring, one of the features that drew us in was the fact that if you're already a resident and run out of money for private pay, they can, later on, accept Medicaid funding. I think they really go out of their way to try to make a very good environment for their residents. All of t

About the facility
Chestnut Hill Senior Living

Chestnut Hill Senior Living offers independent living, assisted living, and memory care in Columbus, Ohio, on a 10-acre campus with shady trees and walking paths. With the ambiance of a country club, the recently renovated community boasts thoughtful conveniences and pet-friendly senior apartments to help your loved one prosper. Additionally, residents can find themselves in an engaging lifestyle that promotes holistic wellness.

At Chestnut Hill Senior Living, a range of senior care services and newly updated amenities help residents stay independent as possible, while leaving them time for favorite pastimes. Plus, Hoover and Griggs’ restaurant is open throughout the day, serving residents over 50 menu items and daily specials. Other amenities and services include:

  • 24-hour bistro
  • Concierge
  • Housekeeping
  • Events and entertainment
  • Transportation

Independent living plus is a hybrid between independent living and assisted living. These residents have access to services and amenities such as the restaurant, housekeeping, events, and transportation, but they don’t require help with personal care.

Assisted living residents at Chestnut Hill Senior Living are supported through personalized care plans designed to meet their individual needs. This can include help with daily tasks and personal care such as bathing, grooming, and dressing.

In memory care, seniors with Alzheimer’s disease or other forms of dementia live in...

Read more

Senior living options offered

Assisted Living

Memory Care

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Chestnut Hill Senior Living
Chestnut Hill Senior Living

5055 Thompson Rd, Columbus, OH 43230

StoryPoint Gahanna Indoor Common Area
StoryPoint Gahanna

5435 Morse Rd, Gahanna, OH 43230

Sunrise of Gahanna
Sunrise of Gahanna

775 East Johnstown Road, Gahanna, OH 43230

Danbury of Columbus outdoor common area
Danbury of Columbus

2870 Snouffer Rd, Columbus, OH 43235

8.2
Review score
96 reviews
8.2
Review score
96 reviews
5 star
28%
4 star
39%
3 star
19%
2 star
7%
1 star
7%
9.8
Review score
86 reviews
9.8
Review score
86 reviews
5 star
76%
4 star
14%
3 star
6%
2 star
2%
1 star
2%
9.7
Review score
62 reviews
9.7
Review score
62 reviews
5 star
54%
4 star
27%
3 star
16%
2 star
0%
1 star
3%
9.7
Review score
29 reviews
9.7
Review score
29 reviews
5 star
70%
4 star
14%
3 star
10%
2 star
3%
1 star
3%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Chestnut Hill Senior Living

8.2Review score96 reviews
8.2
Review score
96 reviews
5 star
28%
4 star
39%
3 star
19%
2 star
7%
1 star
7%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Chestnut Hill Senior Living with 8.2 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Chestnut Hill Senior Living has 96 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
3.6
Staff
3.9
Meals & Dining
3.9
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Chestnut Hill Senior Living with 8.2 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Chestnut Hill Senior Living has 96 reviews with an average "overall experience" of 3.7 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 96 reviews
Anonymous - Family/friend
Assisted Living
January 29, 2024
5.0
Verified Review
I am very grateful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
June 30, 2023
5.0
tour review
Our family had an in person tour with Chestnut Hill Senior Living, and we thought it was very professional and all the people were very nice that we met with.
Anonymous - Family/friend
Assisted Living
May 8, 2023
2.0
Verified Review
Review for Chestnut Hill Senior Living
Stay away. Chestnut Hill was sold to a new owner.I would not recommend the new owners, Our Home New Albany, to anyone. They are only interested in making money and not interested in actually caring for people. They don't accept Medicare or Medcaid waivers. Private pay only and God help you if you run out of money.
Cleanliness
3
Friendliness
2
Care Services
3
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Mindy - Toured community
Assisted Living
April 7, 2023
5.0
Verified Review
Review for Chestnut Hill Senior Living
I loved the atmosphere,and meeting the staff especially [name removed]. Fabulous!! I would totally recommend Chestnut Hill as well.
anonymous - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Nice community with needed improvements sounds good
It seems a little disorganized, and even though it is a nice community there are areas of improvement.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Value for Cost
3
Response from Chestnut Hill Senior Living
March 2, 2023
We appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (614) 855-3700 so we may identify ways to improve your experience.
anonymous - Toured community
Assisted Living
February 16, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour and from everything we saw and all the different staff we were able to meet with we thought it was a very nice tour experience and close to an overall 5 star.
Response from Chestnut Hill Senior Living
February 27, 2023
We appreciate your positive review about your recent tour with us. We look forward to your next visit! Have a great day!
Ron - Family/friend
Assisted Living
February 1, 2023
4.0
Verified Review
Would Highly Recommend
When touring, one of the features that drew us in was the fact that if you're already a resident and run out of money for private pay, they can, later on, accept Medicaid funding. I think they really go out of their way to try to make a very good environment for their residents. All of the staff that I interacted with seemed to be very friendly, and they treat the residents with a lot of respect. They took very good care of my family member and really went overboard to make him feel that he belonged there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
T B - Family/friend
Memory Care
January 9, 2023
5.0
Verified Review
We're very happy with Chestnut and the care our loved one has been receiving. Our loved one has made friends there and we know our loved one is safe. The aides are very patient with the residents and they keep them engaged in activities. Housekeeping could be a little more thorough, but the facility isn't dirty. The activity director updates the Facebook page almost daily so that we can see how the residents spend their days.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Mary A - Family/friend
Assisted Living
January 8, 2023
5.0
Great Place & Great Staff
We have a loved one that has lived at Chestnut Hill for about 6 months. She is very happy, and so are we. Prior to moving to the community she was very much a loner. Since she has been there her quality of life has really improved. She has made several friends, and attends most of the activities. We visit often & we enjoy the activities and the food. The staff is very friendly and caring. Couldn’t have made a better choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 16, 2022
3.0
Verified Review
care fees
Some of the staff were wonderful and caring. The billing is confusing and cheats many elderly people. These practices should be turned over to the attorney general's office.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
5
Meals & Dining
5
Activities
3
Anonymous - Toured community
Assisted Living
November 3, 2022
4.0
Verified Review
I toured this community and it was very nice! Just too large of a place for my loved one, he would have been overwhelmed.
Anonymous - Family/friend
Assisted Living
September 14, 2022
3.0
Verified Review
I would say is that I believe they are in process of changing management. As trying to get ahold of them can be difficult at times. Same with maintenance team, she has some things that are needing fixed and having difficult time reaching them for the requests. The nursing staff though is wonderful and answers very quickly. The dining experience is okay, but she is having trouble getting acclimated with what they have available
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2.5
Activities
3
Value for Cost
3.5
anonymous - Family/friend
Assisted Living
September 13, 2022
4.0
Verified Review
Food is INCREDIBLY GOOD!
After hours needs to be more quality care. Night staff not nearly has quality day staff
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
August 16, 2022
3.5
Verified Review
is an exceatbale assisted living for your parents
Being out of town we rely on our family members to give us information and so far what we have heard is that the meals and dining experience has been excellent which is a huge plus. However we have heard they are having staffing issues which has caused some problems. When our loved ones moved in [name removed] was the activities coordinator and she was absolutely excellent, but she is out with surgery for a few months - they do have activities but they could do better having a weekly calendar or newsletter they could give to the residents so they know what is going on during that week and can adjust their schedules if need be
Jean C - Resident/client
Assisted Living
March 14, 2022
2.0
Do research
Pre covid, this facility took on new management and it was very uncommunicative. During covid, things only got worse. We realize Covid was unprecedented but the uncaring demeanor of some of the management was hard to swallow. Some of it made us wonder why they were in the healthcare profession and why they would be in charge. There was so much concern for the bottom line….remodeling the facility when residents still felt unstable from the year of isolation. Our family member passed after covid restrictions were lessened and we received no condolences or guidance what so ever from management. Aids were fluid, but many were quite good, they just weren’t paid enough to stay. These are a few of the highlights because we are still processing the loss. Advice….do lots of research before putting a loved one here.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
4
Activities
3
Value for Cost
1
Lori - Family/friend
Assisted Living
May 4, 2021
2.0
Verified Review
not a safe environment for your loved one
If your loved one was totally independent this community might be ok. If not, I would not take your loved one here. Communication was not good and there were times I couldn't get ahold of anyone. The nursing staff would not listen to us when we asked for them to do things for our loved ones and did not follow Drs. orders. I would not recommend this community to others based on my experience.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
1
Lori C - Family/friend
Assisted Living
February 22, 2021
1.0
Verified Review
Not a safe environment for your loved one
We did not have a good experience with this community and were not pleased with the care that my mom received. We did have issues with the director and the head nurse, but the aids here were very sweet. I would tell others if you have a loved one who is more independent, it would not be a terrible situation like it was for my mom. If they need help with things such as eating, dressing, bathing, etc. it is not a good place for them. They do not have enough staff and there is a lot of turnover. They also had a large outbreak of covid but hid it from the families. We moved her out of here and we have seen a big improvement since then. I would not recommend to others who are looking.
Cleanliness
0.5
Care Services
1
Meals & Dining
3
Activities
0.5
Value for Cost
0.5
Lori Conkle - Family/friend
Memory Care
December 15, 2020
1.0
So disappointed!
If this facility would have come through on half of what we were told regarding the care for my Mom, I would not be leaving this negative review. My mother has received poor care from the beginning. The price we were quoted was not correct. When I asked for a break down of what the charges were for, I was told they didnt go by dollar amounts, they went by points. My mother has Parkinson's. It is critical that she receives sufficient physical therapy to keep her mobile. In the 5 months that she has been there she has declined significantly. She is barely able to walk. Theyve refused to give her assistance with daily tasks. They rarely respond to my messages. Our doctors and even the veterinarian who has taken care of my moms dog has had to contact them to request they give him the medication prescribed for him. Clothes gift cards, groceries and jewelry have been stolen. And last but not least..my Mom had a small growth on her chest that looked irritated and started bleeding. When I tried to address this with her nurse, she ignored my requests. Within 4 weeks it quadrupled in size to the size of a large cherry yet no one said a word to me. I took her to have it biopsied. The pathology report came back as squamous cell carcinoma! A Dermatologist had to go back in deeper to remove any cancer left behind! No one is allowed in the facility except employees and residents. I plan on contacting the state for a thorough investigation once my Mom is out of there. They've done so much harm to my Moms state of depression. I just hope getting her out of there and having her around family will put a little bit of quality back in to her life. A family Ive known for several years is having similar issues at this facility with their loved one. Its a shame the abuse and neglect these seniors have to endure at the hands of the very people who are supposed to be giving them care and compassion. Chestnut Hill Senior Living in Gahanna Ohio..Shame On You!! :-(
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
December 9, 2020
5.0
Verified Review
My review of Chestnut Hill Senior Living
We thought this community was great, and it was very clean. They offered a lot of activities for the residents to participate on. When we walked through the door we were always greeted by a very pleasant individual. The residents were allowed to order any food they wanted at any time, and we would recommend this community to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 13, 2020
4.0
Verified Review
great place for my parents
this community is very friendly and is a nice facility. They have good food and offer a nice variety. My dad loves the food. The rooms sizes are good. Everything is really nice there. I would definitely recommend this community,
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Viewing 1-20 out of 96 reviews

Amenities
at Chestnut Hill Senior Living

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • International Cuisine
  • Gluten-free
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Vegan
  • Room Service
  • Professional Chef
  • Anytime Dining
  • Low / No Sodium
  • No Sugar

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Private Bath
  • Library
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Birthday Parties
  • Forever Fit
  • Trivia Games
  • Reminiscence Programs
  • Art Classes
  • Holiday Parties
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Wine Tasting
  • Community Service Programs
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Men's Club
  • Pet-focused Programs
  • Protestant Services
  • Stretching Classes
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim
  • Bible Study Group
  • Karaoke
  • Devotional Activities Offsite
  • Catholic Services
  • Gardening Club
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Cooking Club
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Walking Club
  • Dances
  • Visiting Chaplain or Priest
  • Activities Off-site

Neighborhoods
around Chestnut Hill Senior Living

See what the neighborhood has to offer and what’s nearby:
Chestnut Hill Senior Living in google map

Frequently Asked Questions
about Chestnut Hill Senior Living

Chestnut Hill Senior Living offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Chestnut Hill Senior Living 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (614) 855-3700 to reach a resident at Chestnut Hill Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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