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VERIFIED PARTNER

Brookdale Cape Cod

790 Falmouth Road, Hyannis, MA 02601

9.0
Review score
34 reviews
Add review
9.0
Review score
34 reviews
5 star
46%
4 star
24%
3 star
12%
2 star
3%
1 star
15%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Cape Cod
Brookdale Cape Cod
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Anonymous
-
Family/friend
5.0
our families experience
What we like the most about the Brookdale Cape Cod is the staff team, they are amazing, and the community place is kept very clean. Based on the experience we have had so far, we would absolutely recommend this community to other families looking for a place for their loved ones.

About the facility
Brookdale Cape Cod

At Brookdale Cape Cod, residents can find the relief and support they need throughout their retirement or care journey. Nestled in a quaint, coastal locale near Nantucket and Martha’s Vineyard, you can find custom assisted living services and premiere memory care here. The community is located on four acres of manicured land filled with vibrant trees and walking trails, perfect for those who love fresh air and the outdoors.

Would you or your loved one like assistance with bathing before bedtime, getting dressed in the morning, or managing daily medications? All of your individual needs can be met promptly, as each resident is given a customized care plan. Staff is also available 24 hours a day, seven days a week to be alerted to an emergency. An alert system and keypad entries are also used as extra safety measures. Residents seeking memory care services can look forward to person-centered care filled with dementia-friendly activities and structured guidance. With a variety of assistive amenities and services under one roof, it’s easier than ever for you, your spouse, or your loved ones to age in place comfortably. Some additional perks to look forward to include the concierge and postal services, sports bar and...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Cape Cod

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Cape Cod
Brookdale Cape Cod

790 Falmouth Road, Hyannis, MA 02601

9.0
Review score
34 reviews
9.0
Review score
34 reviews
5 star
46%
4 star
24%
3 star
12%
2 star
3%
1 star
15%
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Cape Cod

9Review score34 reviews
9.0
Review score
34 reviews
5 star
46%
4 star
24%
3 star
12%
2 star
3%
1 star
15%
Brookdale
8.7
Review score26462 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Cape Cod with 9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Cape Cod has 34 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
4.4
Meals & Dining
4.4
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Brookdale Cape Cod with 9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Cape Cod has 34 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26462 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 34 reviews
Anonymous - Family/friend
Assisted Living
June 26, 2023
5.0
our families experience
What we like the most about the Brookdale Cape Cod is the staff team, they are amazing, and the community place is kept very clean. Based on the experience we have had so far, we would absolutely recommend this community to other families looking for a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Peggy - Family/friend
Memory Care
June 14, 2023
3.0
Verified Review
Disappointed. Hope things improve there!
The place is very clean, and my mom has a nice room. Activities director quit, so there's no one in charge and no real activities. Management never told us about her leaving. Serious lack of communication. Disappointed!
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Brookdale Cape Cod
June 19, 2023
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Anonymous - Family/friend
Assisted Living
May 9, 2023
2.0
Verified Review
I would not recommend the placement
When it comes to the cleanliness of the community it is old looking and kind of dark and drab. Some of the staff members were great and others did not appear to be as interested. When it comes to the quality of care again some of the staff there were much more interested in the residents then other staff members. The meals were okay, not spectacular but not awful. My brother was there just for respite care. It was the only place available for respite as we transitioned him into his more permanent placement. Brookdale was not on the short list for placement. Most of the residents were further along in the disease process so he would not (did not) have any peers.
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Activities
1
Response from Brookdale Cape Cod
May 12, 2023
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Paul D - Family/friend
Assisted Living
April 7, 2023
4.0
Verified Review
Review for Brookdale Cape Cod
It's a wonderful facility, very clean and well-maintained. The staff is courteous, compassionate and kind. The food is of good quality with lots of choices. Overall, I remain impressed with the quality of the staff and care provided for my aunt. I would not hesitate to recommend Brookdale as an above average assisted living facility.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Lawrence - Toured community
Assisted Living
January 24, 2023
1.0
Verified Review
My Tour Experience at Brookdale Cape Cod
This was a disgusting tour and they had no record of my tour appointment. The community needed updates. I wouldn't recommend the community to anyone.
Response from Brookdale Cape Cod
January 26, 2023
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
lynn l - Family/friend
Memory Care
January 3, 2023
5.0
careful caregiving
my husband has been in the memory unit at Brookdale cape cod for one month and 3 days. he is very happy with the food, his sunny room, the activities and the staff. he is particularly happy with his inclusion in the AL coffees he attends, and he much enjoys the musicales, and the two outside gardens. from my perspective the staff goes to great lengths to make his life comfortable and safe. he has begun to make a few friends and learn names. the facility is such that there is an attempt to meet every specific need and to provide him with control over his environment that makes him feel safe.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Susan F - Toured community
Memory Care
December 29, 2022
5.0
Great experience
The community is clean and all the people I meet with were really friendly. I will feel really comfortable moving my dad in. The programming in Memory Care and the philosophy are great and I’m looking forward to him getting engaged.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bill M - Resident/client
Assisted Living
December 9, 2022
5.0
I am happy here.
Good, I am really happy here. Food is good, wait time can be a little long but the staff is great and my friends and the community are great. The care staff always around to help me when I need something.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Lauren R - Family/friend
Assisted Living
November 7, 2022
5.0
Safe, Clean and Responsive.
The community is clean, my dad feels safe and I love that the staff answers my questions and calls me back! Dad moved from Florida a year ago and the people at his old community never called us back and did not answer email's. It is so nice to get information when we need it.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Zack N - Toured community
Assisted Living
November 4, 2022
5.0
Great Visit at Brookdale Cape Cod
Brookdale Cape Cod was the 2nd of 3 Assisted Livings that I visited during my search for a place for my Dad. My dad has Parkinson's and will need quite a bit of assistance. Brookdale is the only one that did not recommend I bring in outside help. The community is clean and the staff was able to answer all my questions, even the hard one's. The sales manager did not give me a hard sell it was just a great visit. My choice will be Brookdale.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ann M - Family/friend
Memory Care
November 3, 2022
5.0
Great Place for my Mom! Staff makes it special.
My mom moved into Brookdale last year into the Memory Care Community and we have seen her blossom. The staff takes the time to treat her with respect and has allowed her to get back into things we thought she was not capable of doing any longer. This is a great place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
D. W. - Resident/client
Assisted Living
October 21, 2022
5.0
Did not want to move but things are great now!
It was hard to make the move but things have improved and I have new friends and am enjoying myself at Brookdale Cape Cod. I have been taking advantage of the activities and the setting to stay active with my new friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Barbara W - Resident/client
Assisted Living
September 22, 2022
5.0
Well Run and Really Good People
Brookdale Cape Cod is well run and has really good people running it.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Susan C - Resident/client
Assisted Living
September 22, 2022
5.0
I feel safe!
I feel safe and involved, meals are good and I have been at Brookdale Cape Cod for a number of years.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
August 16, 2022
3.0
Verified Review
There were a few things I was not happy with. My dad never got his mail; I think the people there were very nice, but I don't think they had enough staff. My dad was in memory care so it was tough, but he didn't know who to go to when he needed to ask for something. He felt lost sometimes there and I think that was related to their lack of staff. There weren't enough people to check in and ask, "How are you doing, do you need anything?" - that wasn't there. Our situation was tricky because my dad was put into memory care, but continued to improve. We ended up moving him out - so he's no longer there. He was not happy there, but a lot of that I think had to do with him ultimately not belonging there. The people who were there were very nice and they tried to get him outside of memory care a few times, but he opted not to. They would try to get him to go out for coffee with the other assisted living residents and they offered to take him out and listen to music because he was behind locked doors and that was tough. He's not the most outgoing, but they did try. A lot of it was because he wasn't a good fit there, but that's not all on them.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Response from Brookdale Cape Cod
August 19, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Anonymous - Family/friend
Assisted Living
January 20, 2022
4.0
Verified Review
Nice Community, Caring Staff, Variety of Activities
I would tell others that you should definitely look into the community to see if it is a good fit. I would caution you that the community has a la carte items. My loved one seems to enjoy the food that is served.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
SW - Family/friend
Assisted Living
August 25, 2021
4.0
Verified Review
I was most impressed by the cleanliness of the place and friendliness of the staff.
We had a great experience with the general manager, who first interviewed us and was extremely nice. I think because of Covid, it was different than it would have been normally. My loved one was one of the youngest people there, and he wasn't particularly happy because of that. But he had a nice room of his own, his own bathroom, and a kitchen area. It was very clean. They would come in once a week to clean the residents' rooms. He was just unhappy because everyone was so much older than he was. He didn't care for the food, which didn't have much salt in it as it was geared toward elderly people with blood pressure issues. To me, it looked appetizing, and the menu choices looked good. There were not many activities due to Covid, although they had things like bingo. But they had stopped the outings and excursions. I thought it was quite expensive, especially when you consider extras for different a la carte care options - medication assistance, depends, showering, etc. But I don't know what other places are charging.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Jen Smith - Family/friend
Memory Care
July 21, 2019
1.0
Not a place to consider
Don’t do it. Find another place for your family member. Uncaring management. Greatly understaffed Rude staff. My Mother lived there a couple of months before they evicted her bc her care was too much - told her on a Friday afternoon without any family member present.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
July 21, 2019
0.5
Poor place to live
My mother in law lived there a couple of months. Spend the 6k entrance fee and the care was horrible. Poorly trained staff. Rude. Uncaring. Not a place to put someone in your family. If you do- Watch them carefully ! She was evicted bc they said said she had to take too many meds , push her in a wheelchair and had to assist her too much. Pathetic people told my MIL on a Friday afternoon - left her crying and did without the family’s knowledge. Cruel management. Heartless.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
July 18, 2019
0.5
Verified Review
Do not send you loved one here.
As with all assisted livings, the staff will welcome you with open arms because they need to fill the rooms but that's where the excellent service ends. My mother endured months of medication mismanagement (nurses do not administer meds here) including missed doses of medication, missing medications from her med list, incorrect med lists being sent with her to the ER, and inconsistencies in the times given. There is a HUGE turnover of staff, making it difficult for residents to make any kind of personal connections. There were a few aides who seemed to really care about the residents but most seemed to be there just to collect a paycheck. My mother endured verbal abuse by one particular aide (who eventually quit - big surprise right?) and when she addressed this with the nursing director she was told "you can't use that word." The director was aware of this, but not action was taken, and shortly afterwards we were told they could "no longer care for" our mother. Yes, they kicked her out and told us she needed to go to a nursing home! If your loved one doesn't really need any assistance, you might be ok here, but they do not try to provide any inidividual accommodations for your needs. If your square peg doesn't fit in their round hole, they will just toss you to the curb with not an ounce of sympathy. My mother's health (physical and mental) declined rapidly here. As soon as we moved her to a new assisted living, she bounced right back to her old self within days. We had no idea how miserable she really was. Her new nursing staff was actually appalled when they first met my mother and asked her about her daily routines, inclduing the fact that limitations were place on how long she could sit on the toilet. This is degrading for any person, but in particular for a person with Parkinson's Disease who has a disability that prevents her from being able to move her bowels quickly. She was constantly told to "hurry up" when she was being dressed for breakfast and criticized for wanting to put in her own hearing aides or pick out her own clothes. How can a person with Parkinson's Disease hurry????? These were the few things my mother could do independently and stripping her of these basic tasks was belittling to her. Was it her fault they got her up last every day and expected her to get out of bed and hurry to make the cut off time in the dining room? I should also mention that we had a private conversation with a member of the nursing staff following the eviction of our mother who was disgusted with the treatment our mother received and said the aides are running the building and she can't believe how some residents are treated there. This is the tip of the iceburg people. If you are smart, you will look elsewhere. The residents are wonderful, but this place is a disaster.
Cleanliness
4.5
Friendliness
3
Value for Cost
1.5
Care Services
1.5
Activities
1
Viewing 1-20 out of 34 reviews

Amenities
at Brookdale Cape Cod

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Professional Chef
  • Special Dining Programs
  • Room Service
  • Meals Provided
  • International Cuisine
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Garden View
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Outside Patio
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Main Street Shops
  • Library
  • Central Fireplace

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Fitness Center
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Dances
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Happy Hour
  • BBQs or Picnics
  • Live Well Programs
  • Day Trips and Outings
  • Intergenerational Programs
  • Other Religious Services
  • Live Dance or Theater Performances
  • Gardening Club
  • Karaoke
  • Devotional Activities Offsite
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Live Musical Performances
  • Pet-focused Programs
  • Stretching Classes
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Activities On-site
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Wii Bowling
  • Holiday Parties

Neighborhoods
around Brookdale Cape Cod

See what the neighborhood has to offer and what’s nearby:
Brookdale Cape Cod in google map

Frequently Asked Questions
about Brookdale Cape Cod

Brookdale Cape Cod offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Cape Cod 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (508) 790-7666 to reach a resident at Brookdale Cape Cod.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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