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Brandywine Living at Upper Providence

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1133 Blackrock Rd, Phoenix, PA 19460

8.0
Review score
8 reviews
Add review
8.0
Review score
8 reviews
5 star
74%
4 star
13%
3 star
0%
2 star
0%
1 star
13%
See all reviews
For more information about senior living options:
(866) 374-4058
Brandywine Living at Upper Providence
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Anonymous
-
Family/friend
5.0
Recommended
My parents were previously residents at Brandywine Living at Upper Providence and this facility was overall good. It's a beautiful place. The food is good. The activities are great, they even have a hair salon. The facility was beautifully decorated for the fall and winter holidays. They d

About the facility
Brandywine Living at Upper Providence

Brandywine Living at Upper Providence in Phoenix, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Brandywine Living at Upper Providence

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Activities On-site
  • Devotional Activities Offsite

Reviews

for Brandywine Living at Upper Providence

8Review score8 reviews
8.0
Review score
8 reviews
5 star
74%
4 star
13%
3 star
0%
2 star
0%
1 star
13%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Brandywine Living at Upper Providence with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brandywine Living at Upper Providence has 8 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
5.0
Meals & Dining
5.0
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Brandywine Living at Upper Providence with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Brandywine Living at Upper Providence has 8 reviews with an average "overall experience" of 4.3 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
Anonymous - Family/friend
Assisted Living
September 12, 2023
5.0
Verified Review
Recommended
My parents were previously residents at Brandywine Living at Upper Providence and this facility was overall good. It's a beautiful place. The food is good. The activities are great, they even have a hair salon. The facility was beautifully decorated for the fall and winter holidays. They did have staffing issues, but the majority of the staff were kind and friendly. When I stayed while my father was in his last few weeks (which was nice that they allowed that) they were not as attentive, as they knew I was taking care of changing him and feeding him. They would forget to bring a menu, so I couldn't order for mom or forgot to. But I had the ability to bring my own microwave soups and meals for her. They didn't really "check in," especially knowing that I had two of them and mom with dementia. I hated the monthly fire alarms which I know is a requirement, but they could have warned me about them at move in. It was a bit of chaos and the worst was they had one the very first night when I had just settled at home in bed after days of moving my father from one facility to another. The cost was a bit more than others, but understandable. Overall, I would recommend Brandywine Living at Upper Providence for sure.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
MC - Family/friend
Memory Care
January 9, 2019
5.0
To the staff....
To the staff who greeted my mother with a smile, the nurses who cajoled her to take meds & follow routines, the butlers who patiently met her requests, the aids who gently provided for her personal care, the dinning room staff who politely disregarded her negative comments, the recreational personnel who persuaded her to participate, the housekeeping staff who calmly dealt with her demands, the staff whose efforts kept her safe when she was uncooperative, the administrators who always assisted with all things legal and financial. THANK YOU for the loving care you gave to our mother during her 2 year stay at Brandywine Living. Your kind acts whether large or small demonstrated respect and compassion for an individual with dementia.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
S - Family/friend
Memory Care
January 9, 2019
5.0
Dignity for Seniors
I would like to commend the Brandywine staff, management and facility. My Parents have recently moved from their house of over sixty year into Brandywine on your Serenade floor, Transitioning can be overwhelming and difficult, however, they have adapted extremely well. I contribute this to the outstanding level of care, friendliness, and kindness the ENTIRE Brandywine staff displays at this facility. I especially commend your management team who establishes the correct culture, attitude, teamwork and attention to detail. Thank you for providing this exceptional care and most importantly the dignity seniors deserve.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sally - Toured community
Memory Care
July 1, 2018
5.0
Their kindness
I have visited this community many times for events and groups that they host. The group I am apart of is greatly appreciative for all that Brandywine does for us. They are a wonderful addition to the Phoenixville area community, and is always willing to give back and help the outside community! I highly recommend visiting these wonderful people.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 4, 2017
5.0
The best experience !
Great place the staff is cheerful and friendly. The care is the best around.. the place is like being at a country club!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
September 24, 2017
5.0
Heartfelt Appreciation
Now that almost a month has passed since my father became a resident at Brandywine Living, I wanted to send a message to praise the entire staff for the wonderful job they do every day!! Every employee I have met has the best interests of each resident in mind and they approach their jobs with an open heart and a sincere soul! They treat the residents with total respect and enthusiastically greet residents, family and visitors too! My highest appreciation with the Wellness team, the concierge, the drivers, the dining staff and a special thanks to you ,the directors of such a wonderful staff! With sincere heartfelt appreciation,
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jennifer - Family/friend
Memory Care
September 10, 2017
0.5
Beautiful but...
The building is gorgeous and the facilities are very nice. Having said that, my grandmother had a lot of problems at this place. The food is awful and they only do about half the activities that they advertise daily. People complain, but the management does nothing. It is like talking to a brick wall. The management is very poor. They seem more concerned with protecting themselves and their friends than helping the elderly people staying there. It created an "us" vs. "them" feeling that was very strange and uncomfortable. It is odd that they would put such an ineffective management team in such an expensive venture. So, to sum it up, beautiful place and facility. But, even though it looks nice there is something rotten on the inside.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
May 23, 2017
4.0
Wonderful
I toured this community and fell completely in love. I was at the beginning stages of looking for my mother, who thinks she is not ready yet. The staff was so friendly and caring, atmosphere felt like I walking into a cozy,warming home and overall facility was out standing. I know I found my mothers next home!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
Viewing 1-8 out of 8 reviews

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Frequently Asked Questions
about Brandywine Living at Upper Providence

Brandywine Living at Upper Providence offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brandywine Living at Upper Providence 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 933-3250 to reach a resident at Brandywine Living at Upper Providence.

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