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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Highlands Senior Living Jefferson

50 Sumner Way, Jefferson, GA 30549

7.1
Review score
50 reviews
Add review
7.1
Review score
50 reviews
5 star
44%
4 star
26%
3 star
6%
2 star
8%
1 star
16%
See all reviews
7.7
Review score
93 reviews
6 facilities
For pricing & availability:
(866) 374-4058
Highlands Senior Living Jefferson
Highlands Senior Living Jefferson
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33 Floor plans available
Highlands Senior Living Jefferson in google map
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Anonymous
-
Family/friend
4.0
Highly Recommend
The reason for the 4s was due to Covid. They had a large turnover when the government (taxpayers) started paying people to stay home who were "afraid" to work in the health field. Prior to that, it was all 5s, but it was never quite the same after. They were short handed much of the time.

About the facility
Highlands Senior Living Jefferson

Located in historic Jefferson, Georgia, and situated on 5 acres overlooking an 8-acre lake, Jackson Oaks Senior Living offers a friendly and homey environment.

Designed to promote socializing, Jackson Oaks Senior Living provides a great room with a cozy fireplace and four comfortable family gathering areas. The library offers a variety of books, magazines and DVDs. Perhaps you would like to play the Wii on our 52 inch television or join in a cooking activity in our large activity room. Play a game of bridge after enjoying lunch with friends in the private dining room. Individual mailboxes allow residents to receive their own mail, maintaining privacy. The two-story veranda overlooking Lake Emily is a delightful place to spend the afternoon. The beautiful Memory Garden and raised vegetable garden offer an opportunity to play in the dirt and enjoy the fruits of that labor!

All apartments at Jackson Oaks Senior Living are private with large bathrooms. In addition, each apartment is equipped with individual climate control and a ceiling fan. Residents may choose from a studio apartment, deluxe studio apartment, or even a one or two bedroom apartment. You will enjoy decorating and furnishing your new home to personally...

Read more

Senior living options offered

Assisted Living

Pricing
for Highlands Senior Living Jefferson

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Highlands Senior Living Jefferson

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Compare

Highlands Senior Living Jefferson
Highlands Senior Living Jefferson

50 Sumner Way, Jefferson, GA 30549

The Landing of Winder in unit seating area
The Landing of Winder

901 Haymon Morris Rd, Winder, GA 30680

Brookside Commerce
Brookside Commerce

199 West W Gary Road, Commerce, GA 30529

Haven Memory Care of Athens
Haven Memory Care of Athens

705 Whitehead Rd, Athens, GA 30606

7.1
Review score
50 reviews
7.1
Review score
50 reviews
5 star
44%
4 star
26%
3 star
6%
2 star
8%
1 star
16%
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
91%
4 star
9%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
37 reviews
9.0
Review score
37 reviews
5 star
49%
4 star
32%
3 star
11%
2 star
3%
1 star
5%
8.9
Review score
19 reviews
8.9
Review score
19 reviews
5 star
52%
4 star
32%
3 star
5%
2 star
0%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Highlands Senior Living Jefferson

7.1Review score50 reviews
7.1
Review score
50 reviews
5 star
44%
4 star
26%
3 star
6%
2 star
8%
1 star
16%
Highlands Senior Living
7.7
Review score93 reviews6 communities
Write a review
A Place for Mom has scored Highlands Senior Living Jefferson with 7.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Highlands Senior Living Jefferson has 50 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.7
Staff
3.4
Meals & Dining
3.6
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Highlands Senior Living Jefferson with 7.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Highlands Senior Living Jefferson has 50 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Highlands Senior Living
7.7
Review score93 reviews6 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 50 reviews
Anonymous - Family/friend
Assisted Living
August 22, 2023
2.0
Verified Review
Review for Jackson Oaks Senior Living
We picked this community, because of the of the price and it was really close to where I live. Also, they were allowing small pets. They feed you a big line when you go there to view it. After being there a couple weeks, you see through all the smoke and mirrors.They kept blaming the fact that they couldn't find any help. They were very short staffed one night I went there, and the nurse on duty was chatting with one of the girls sitting in the office. didn't look to me like they were out, doing rounds and giving meds out.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Anonymous - Family/friend
Memory Care
August 7, 2023
4.0
Verified Review
Highly Recommend
The reason for the 4s was due to Covid. They had a large turnover when the government (taxpayers) started paying people to stay home who were "afraid" to work in the health field. Prior to that, it was all 5s, but it was never quite the same after. They were short handed much of the time. The administration and office staff are super! Most of the CNAs love the residents and their jobs. My mom passed away in April, but I visited frequently while she was there. No matter what facility you choose, if you are a frequent visitor and get to know the staff, your loved one will get the best treatment.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 10, 2023
1.0
Verified Review
Disappointing Experience
Experience was awful, and traumatic. Staff lacks training with dementia. You can't ask a person with dementia anything like would you like to take a shower. Have to say let's get you in the shower, use pleasant but firm voice.Brought meals to her even though I'd emphasized need to walk her to dining hall for meals. I moved her. So disappointing since price and room were good. I would not recommend Jackson Oaks unless it has changed tremendously.
Cleanliness
5
Friendliness
4
Care Services
1
Staff
2
Meals & Dining
4
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
June 27, 2023
4.0
Verified Review
Staff turnover
My loved one is a resident at Jackson Oaks Senior Living. There's been a big turnover in staff, so I rated all at a 4 instead of a 5 due to that. Otherwise, I have found the staff at this facility friendly and courteous.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 9, 2023
3.0
Verified Review
Overall good place, but like with any place, stay involved.
Jackson Oaks Senior Living has people who care. Sometimes it's hard to get in touch with top management. No matter where your family member goes, stay involved.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Finetta M - Family/friend
Memory Care
January 28, 2023
5.0
Wonderful
The caring staff, life stations, activities and engagement of the professionals here are reassuring and a blessing. They even have pet therapy! Even with the burst pipes after the big freeze last month is testament to their “All hands on deck” teamwork while providing great care.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 9, 2023
3.0
Verified Review
Very friendly staff
All of the staff was very friendly. My loved one loved the food. She didn't participate in the activities, so I can't rate those. She had bugs in her room, but she also ate her meals in her room. My suggestion for improvement would be better clinical skills (I'm a retired nurse so I pick up on their lack of knowledge), but I realize that's an issue with all facilities.
Cleanliness
2
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
3
Mary B - Resident/client
Assisted Living
November 20, 2022
1.0
No HOT water AGAIN !11
Once again NO hot water !! It continues , never know if you can take a shower. Nothing changes or improves. It’s cold this morning and I would like to take a shower. Not only affects showers, it affects washing clothes and doing dishes.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Response from Highlands Senior Living Jefferson
November 23, 2022
Hi Mary: Thank you for sharing your reviews with us. I apologize that we did not meet/exceed your standard. While we recognize that we aren't always able to prevent such occurrences, we pride ourselves in being immediately reactive to these types of concerns and hope that you found the issue to be resolved rather rapidly. As always, your feedback is most important and we would love to have you attend our resident council meetings for suggested improvements as well (you can find these meeting dates and times on your monthly calendar). In addition, feel free to email questions or concerns to tammy.rumfelt@jacksonoaksseniorliving.com any time! Sincerely, Tammy Rumfelt, Executive Director
Mary B - Resident/client
Assisted Living
September 14, 2022
1.0
Theft/poor attitude
Staff go through your rooms when you are not there. I have lost money that I hid. There are a few staff who are WONDERFUL. But others who are lazy and treat you poorly.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
2
Activities
2
Value for Cost
1
Response from Highlands Senior Living Jefferson
October 12, 2022
Hi Mary B: Thank you so much for your feedback. We strive incredibly hard here at Jackson Oaks to meet the needs and expectations of all our residents and we are sorry we have been unable to meet your expectations at this time. We are committed to providing the highest level of service in senior living and will use this information as an opportunity to educate. In addition, we would love the opportunity to sit down together with you personally on any concerns you may have and would like to remind you that we, the administrative team members, are available to you any time!
Keith S - Family/friend
Assisted Living
June 9, 2022
5.0
Verified Review
Perfect
I am completely satisfied with Jackson Oaks. Highly recommend. Staff is wonderful. I have peace of mind knowing that my parents are being taken care of by such caring people.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
March 2, 2022
5.0
Verified Review
My Tour Experience at Jackson Oaks Senior Living
Good community, too far from where we wanted to be.
Bob O - Family/friend
Memory Care
February 22, 2022
5.0
Verified Review
Follow up
They bring people in to give the residents to give them cognitive test. The staff here seem to know a lot about the industry. There is always someone to answer questions and they are very friendly and cooperative. I would for sure recommend this community over some of the others that I have seen. They are having some maintenance shortages but I think that this is the same for everyone with staff.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
5
Bill R. - Family/friend
Assisted Living
February 10, 2022
2.0
Don’t expect the staff to care for your loved ones
This place is absolutely horrible at caring for your loved ones. Once the relatives leave, they treat your family member more like an inmate than a person. They have little to no regard for the physical well-being of the people you entrusted them to care for. This is more of a death camp than a care facility, don’t be fooled by their smiles and false words, they want your money and fail to follow through with what they promise.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
3
Activities
3
Value for Cost
1
Mark - Family/friend
Assisted Living
January 31, 2022
4.0
Verified Review
I would recommend taking a look at Jackson Oaks
We chose Jackson Oaks because of the community, when we visited we noticed that a group of people that we felt my mother would fit in with. I would recommend to others to check it out and see if its what your loved one is looking for.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 7, 2022
3.0
Verified Review
Good Community, But Needs Improvement
The staff is extremely friendly. The community has had extreme staffing issues; however, I know this is nationwide. This has caused not having a lot of attention. My loved one didn't feel like they had privacy as the staff wouldn't lock doors or come in unannounced to their room.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3.5
anonymous - Family/friend
Assisted Living
November 24, 2021
5.0
Verified Review
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
September 29, 2021
5.0
Verified Review
Very good experience with them, staff is very friendly, glad we found this place for our loved one
The main common area of the community would be a 4 out of 5 stars for cleanliness, but the individual house keeping for our loved ones apartment would be about a 3 out of 5 for cleanliness. However the staff members are all very good, we have yet to meet one that is not friendly towards us. They do a really good job with the activities, they always have plenty going on. The issues is, is that they are all repetitive so it sometimes is hard to keep the residents wanting to go back and keeping them engaged. For us, the value for cost is fairly reasonable.
Cleanliness
3.5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Memory Care
September 15, 2021
0.5
Verified Review
Would never recommend this community
Our loved one was only there for a couple of weeks and had to serious falls the resulted in them going to the hospital. We did try to give the community the opportunity to get to know our loved one, and for our loved one to adjust to them but it was a terrible experience. The rose wing is their memory care unit, and during our loved ones stay their dementia progressive way to quickly. Our loved one was very physically active and energetic and at the end of two weeks they had lost their mobility. The care that was not shown to our loved one was detrimental. Before our loved one moved in they promised us all the bells and whistles and that they could take care of our loved one, but not one of those promises were met. They do not take care of their memory care patients. Half the time when we visited the med techs and aids were mingling and hanging out with each other and ignoring the needs of their residents, they treat them like dogs. The meals there looked awful, all full of sodium and looked like slop.
Cleanliness
0.5
Friendliness
0.5
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
anonymous - Family/friend
Assisted Living
August 18, 2021
4.0
Verified Review
my review of Jackson Oaks Senior Living
Overall the community is a good place for anyone's loved one. They keep the community clean, and the staff is friendly and helpful. I would recommend this community based on my experience.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
April 6, 2021
4.0
Verified Review
Cleanliness
4
Friendliness
4
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 50 reviews

Amenities
at Highlands Senior Living Jefferson

Healthcare Services

  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care

Meals & Dining

  • Pureed Meals
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Vegetarian
  • Anytime Dining
  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Garden View
  • Ground Floor Units
  • Kitchenette
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Library
  • Beauty Salon
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • Outside Patio
  • TV Lounge
  • Barber Shop
  • Indoor Common Areas
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Brain fitness / Dakim
  • Book Club
  • Sensory-based Programs
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Happy Hour
  • Birthday Parties
  • Bible Study Group
  • Reminiscence Programs
  • Art Classes
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Cooking Classes
  • BBQs or Picnics
  • Walking Club
  • Gardening Club
  • Devotional Activities Offsite
  • Activities On-site
  • Day Trips and Outings
  • Pet-focused Programs
  • Karaoke
  • Holiday Parties
  • Wine Tasting
  • Live Dance or Theater Performances
  • Men's Club
  • Intergenerational Programs

Neighborhoods
around Highlands Senior Living Jefferson

See what the neighborhood has to offer and what’s nearby:
Highlands Senior Living Jefferson in google map

Frequently Asked Questions
about Highlands Senior Living Jefferson

Highlands Senior Living Jefferson offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Highlands Senior Living Jefferson 7.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (706) 387-7000 to reach a resident at Highlands Senior Living Jefferson.

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Studio, Semi-Private
The idea of Mulberry Grove was created due to rapid growth in the senior population and the desire to meet the needs of this population. It is a family owned business that focuses on a family oriented philosophy for its residents. Mulberry Grove can give you the best of both words by providing...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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