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Benchmark Senior Living at Chelmsford Crossings

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199 Chelmsford St, Chelmsford, MA 01824

9.5
Review score
24 reviews
Add review
9.5
Review score
24 reviews
5 star
55%
4 star
29%
3 star
8%
2 star
4%
1 star
4%
See all reviews
8.8
Review score
1870 reviews
67 facilities
For pricing & availability:
(866) 374-4058
Benchmark Senior Living at Chelmsford Crossings
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Benchmark Senior Living at Chelmsford Crossings
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33 Floor plans available
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Anonymous
-
Family/friend
5.0
Highly recommend
My mother really likes living there and I would highly recommend it to anyone who asks. Everyone is incredibly friendly, the place is really nice and we feel mom is safe there. Even though my mom really liked the food, we find it interesting that she has told us sometimes they run out of

About the facility
Benchmark Senior Living at Chelmsford Crossings

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like atmosphere where residents are encouraged to maintain their independence. The community includes two spacious living rooms, two country kitchens and a lovely sun porch. The large activities room is a focal point for resident exercise programs, games and crafts. Chelmsford Crossings is an active member of the local community and our own transportation allows our residents easy access to all community events.

If you need help with daily activities, such as bathing, dressing and medication reminders, you'll enjoy a lifestyle that combines the services and amenities of a fine hotel with the personalized assistance and care you need to remain as independent as possible.


The Assisted Living lifestyle at Chelmsford Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.

Senior living options offered

Assisted Living

Pricing
for Benchmark Senior Living at Chelmsford Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Benchmark Senior Living at Chelmsford Crossings

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Benchmark Senior Living at Chelmsford Crossings
Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

The Atrium At Drum Hill outdoor common area
The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Benchmark Senior Living at Robbins Brook community exterior
Benchmark Senior Living at Robbins Brook

10 Devon Drive, Acton, MA 01720

The Residence at Freeman Lake
The Residence at Freeman Lake

4 Technology Drive, Chelmsford, MA 01863

9.5
Review score
24 reviews
9.5
Review score
24 reviews
5 star
55%
4 star
29%
3 star
8%
2 star
4%
1 star
4%
9.5
Review score
28 reviews
9.5
Review score
28 reviews
5 star
74%
4 star
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3 star
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9.0
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17 reviews
9.0
Review score
17 reviews
5 star
59%
4 star
35%
3 star
6%
2 star
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1 star
0%
8.9
Review score
36 reviews
8.9
Review score
36 reviews
5 star
47%
4 star
42%
3 star
0%
2 star
0%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Benchmark Senior Living at Chelmsford Crossings

Healthcare Services

  • Medication Management
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • Professional Chef
  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Kitchenette
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Meeting Room
  • Outdoor Common Areas
  • Outside Patio
  • Central Fireplace
  • TV Lounge
  • Beauty Salon
  • Computer or Media Center

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Wii Bowling
  • Live Dance or Theater Performances
  • Cooking Classes
  • Birthday Parties
  • Tai Chi
  • Live Musical Performances
  • Devotional Activities Offsite
  • Happy Hour
  • BBQs or Picnics
  • Holiday Parties
  • Devotional Activities On-Site
  • Trivia Games
  • Live Well Programs
  • Stretching Classes
  • Activities On-site
  • Day Trips and Outings
  • Dances
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Yoga / Chair Yoga
  • Activities Off-site

Reviews

for Benchmark Senior Living at Chelmsford Crossings

9.5Review score24 reviews
9.5
Review score
24 reviews
5 star
55%
4 star
29%
3 star
8%
2 star
4%
1 star
4%
Benchmark Senior Living
8.8
Review score1870 reviews67 communities
Write a review
A Place for Mom has scored Benchmark Senior Living at Chelmsford Crossings with 9.5 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Benchmark Senior Living at Chelmsford Crossings has 24 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.7
Meals & Dining
4.5
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored Benchmark Senior Living at Chelmsford Crossings with 9.5 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Benchmark Senior Living at Chelmsford Crossings has 24 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score1870 reviews67 communities
Logo for Benchmark Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Anonymous - Family/friend
Assisted Living
December 8, 2023
5.0
Verified Review
Highly recommend
My mother really likes living there and I would highly recommend it to anyone who asks. Everyone is incredibly friendly, the place is really nice and we feel mom is safe there. Even though my mom really liked the food, we find it interesting that she has told us sometimes they run out of things as simple as a baked potato. There have been a few other things, baked potato struck me funny to run out of. I'm sure not to be wasteful of food they only make so many and first ones at the dining room get dibs. While I commented and only gave a 4, my mother loves the food there! My brother and I find it amusing when she tells us when they run out of something and she may not be the one asking someone she sits with.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Chris D - Family/friend
Assisted Living
December 12, 2022
5.0
Verified Review
Highly recommend, A+ service
All around it was a great experience. The personality of the staff is what really stuck out, they are very helpful and make you feel like you are at home. The food was fantastic, they had a lot of great activities, and the value was phenomenal. I would highly recommend Benchmark to others! (try their chocolate chip cookies, they are TO DIE FOR).
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kate - Family/friend
Assisted Living
December 7, 2022
5.0
Verified Review
Call A Place for Mom First
My loved one loves the food, is very happy, and loves the activities. They were good, with getting my loved one oriented into their new space, and getting them adjusted. They could do better with communicating/explaining to the family about what they're expectations. I'm glad I called A Place for Mom, it was much easier to get in contact with places, and sort things out. It made things much easier to coordinate.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Yvonne P - Family/friend
Assisted Living
November 14, 2022
4.0
Verified Review
I Toured This Community
When I toured this community the staff was very nice as well as the community itself, This was my second choice, however the other facility we looked at was just closer and I wanted my loved one to be closer to me.
Judith - Resident/client
Assisted Living
September 8, 2022
5.0
Verified Review
I've had a positive experience; they have a friendly and kind staff
The feedback I would share with others would be positive. The people are very friendly and kind, they help you anytime you need it. They are just wonderful, they really are.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Diane L - Family/friend
Assisted Living
August 2, 2022
5.0
Caring Staff
We moved mom to Chelmsford Crossing 2 1/2 months ago. She has been more energetic, and upbeat since the move. The food is good and the care is excellent. All the staff from the receptionist, chef, manger, housekeeper, nurse and aides ALL care for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Hugh - Family/friend
Assisted Living
May 12, 2022
5.0
Very Supportive on Short Notice
My family needed urgent help raising the level of health care for a family member who was unable to live alone with rapidly declining health. The disease my family member was afflicted with became very aggressive and we looked for relief of the situation. The staff at Chelmsford Crossings was very supportive, clearly explained their services and demonstrated their commitment to providing high level of support within their community. The empathy displayed towards our needs has had a profound influence on our decision. Once our family member moved in we found comfort in the level of care provided. I would highly recommend considering Chelmsford Crossings as a step to increase the level of care for a loved one...
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Mark G - Family/friend
Assisted Living
April 29, 2022
5.0
Fantastic Group of people
My friend and neighbor with no family needs changes after some health issues. I search for places that would take great care of him while he healed in hopes of returning home. The staff at Chelmsford Crossings were wonderful and always made him feel special. After 8 months ( name removed) was well enough to return home, unfortunately his health deteriorated and his care at home would no longer be able to live on his own one year later. The Chelmsford Crossings welcomed (name removed) back with open arms and soon realized that this was the perfect spot for him to stay. I feel like the entire staff goes above and beyond, the food is top notch, and the facility day to day experience has been a pleasant one both for(name removed)and myself. I highly recommend Chelmsford Crossing to anyone that wants a top notch facility with people that care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
April 20, 2022
5.0
Verified Review
Tour experience
Benchmark Senior Living was a nice facility but it was smaller and less modern looking. The staff were all very friendly and gave us a great tour and the level of care was there, it was just not the best fit we felt for our loved one.
anonymous - Toured community
Assisted Living
April 14, 2022
2.0
Verified Review
tour review
Our family had an in person tour and it was during covid so we think maybe given different circumstance it would of been better but the place just seemed dark. It seemed congested and the hallways were just dark and narrow
Response from Benchmark Senior Living at Chelmsford Crossings
April 15, 2022
Thanks for your review, we are sorry to hear that you feel this way about our community after your tour. The pandemic has been difficult for us, but we have been able to resume more of our programs, and would encourage you to consider us again if ever interested in the future!
Lynne G - Family/friend
Assisted Living
April 5, 2022
5.0
Kind people who care
At Chelmsford Crossings we feel known and cared for by the staff at all levels. The staff are extremely present (from directors to aides) and involved and always take our requests seriously. The patience and kindness they show to my parent is quite wonderful and respectful. They really go the extra mile to make things smoother for my parent and my family. We are grateful to have found this wonderful facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Daughter of Resident - Family/friend
Assisted Living
March 16, 2022
5.0
Peace of Mind
It's been nearly 3 years since my mom has been residing at Chelmsford Crossings. During the last 2 challenging covid years, all I can say is THANK YOU to the community for keeping her safe! I appreciate the genuine care and concern the C.C. Team has toward each resident. From nursing, aides to dining staff & housekeeping they all take an interest & connect with each & every resident. The environment is extremely friendly which is very welcoming and gives that "family feeling" atmosphere. I also must mention , what a comfort it is to have nursing check in with mom and communicate any concerns that arises. I'm very grateful for these sets of eyes! To fulfill one's day, a variety of activities are offered. Live entertainment is LOVED by all and my mom enjoys bridge, book club and trivia. As our love ones age, we only want what is best for them. For mom & myself Chelmsford Crossing's is what's BEST. It truly give me Peace of Mind!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tony S - Family/friend
Assisted Living
January 13, 2022
1.0
Care has gone downhill
We understand the staffing shortage across the industry and the staff there are kind and do their best they are being let down by in house management, all the way to corporate ownership. They recently went up again on rent, while going way down on services and care. Management has not taken a pay cut. The nursing staff has been cut, to where there is no longer 24 hours nurses. Nothing is followed through from one nurse to the next. The food used to be good but now they serve a lot of processed food and carbs. Pasta, frozen pizza, chicken fingers, hot dogs, hamburgers on a HOT DOG roll and they over serve deserts. Aides not properly trained. Not caring if the person needs to use the bathroom or be cleaned up. They will leave them in soiled cloths or undergarments all day. Residents are left isolated. It's not all the aides fault, the fault lies with management/ownership. It's the proverbial profits over people. It has now gone beyond neglect to bordering abuse.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
1
Response from Benchmark Senior Living at Chelmsford Crossings
January 24, 2022
Hi Tony, thank you for your feedback. I am saddened to here of your experiences and you have my deepest apologies. While we all face rising costs, supply chain shortages and staffing challenges Chelmsford Crossing and Benchmark has been very fortunate to find alternative sources and maintain our high level of services to these challenges. I would welcome the opportunity to address your concerns directly as I do not believe we have spoken to these concerns in the past. Please reach out to me at the community.
anonymous - Resident/client
Assisted Living
October 20, 2021
4.0
Verified Review
Good alternative to living at home.
It's something you don't want to have to do. But if you need to, they're very good. They're very attentive, and the facilities are neat and accessible. It's close to my home, which is good. I'm a bit spoiled when it comes to food. My wife is a chef and her cooking is excellent, so some of the meals here are not that good and tend to be repetitive. But overall I would recommend them to others.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
3.5
Value for Cost
4
anonymous - Family/friend
Assisted Living
March 30, 2021
4.0
Verified Review
Very nice place
It's a very nice place. It's very clean, and the staff are cordial. They've been very good about keeping in contact and answering and returning calls. The seem very confident and caring, and responsive to requests. The rooms are very nice, and my loved one is very happy here. Really the only issue I've had is I don't like the way they charge you for services that you only need 1-2 days a week. You end up paying for those services for the whole week.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
August 30, 2017
4.0
Verified Review
Good Community For My Love One
So far everything is working out pretty well since my sisters move to this community. We do feel she is safe, and in good hands. The family is comfortable with her move to this community. When I speak to her, she sounds like a brand new women. All is well for my love one in this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
August 11, 2017
4.0
Verified Review
Overall Tour Went Well
This is a lovely community, and my tour of it went well. The staff was kind, and friendly. They were informative, and my questions were answered. From what I saw they do a good job with the cleanliness. It was a good experience, but I did find another Benchmark that met our needs betters.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
April 13, 2017
5.0
Verified Review
You get what you pay for
The staff at Benchmark are excellent. They make you feel like family. The rooms are good sized. They offer daily activities like bingo as well as trips out. My father in law love's the food and they do have a good variety of choices. The community is very clean and I would highly recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
December 1, 2016
3.5
Verified Review
My tour!!
The community was nice and seemed clean. It was a little larger community than we were looking for and it did feel a little rundown. The people were lovely.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Assisted Living
March 30, 2016
4.5
Verified Review
A Great Find
Chelmsford Crossing is a very caring, pleasant home. We were embraced the first day and I feel my family member is well cared for and looked after. This was a good decision and our family feels very lucky that we found Chelmsford Crossing.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Response from Benchmark Senior Living at Chelmsford Crossings
April 1, 2016
Thank you! Caring for seniors is not just our purpose, it's our passion. Please don’t hesitate to call if we can ever do anything for your loved one.
Viewing 1-20 out of 24 reviews

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around Benchmark Senior Living at Chelmsford Crossings

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Frequently Asked Questions
about Benchmark Senior Living at Chelmsford Crossings

Benchmark Senior Living at Chelmsford Crossings offers 1 Bedroom and Studio. Learn more.

A Place for Mom has scored Benchmark Senior Living at Chelmsford Crossings 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (978) 250-8855 to reach a resident at Benchmark Senior Living at Chelmsford Crossings.

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5 star
47%
4 star
42%
3 star
0%
2 star
0%
1 star
11%
Studio, 1bd, Semi-Private
Home Sweet HomeLocated in the beautiful town of North Chelmsford, Massachusetts, our assisted living and memory care community is a place where you can thrive. Enjoy a full and active life knowing our care team is available 24 hours a day, seven days a week to help you with anything you need. You...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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