About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Benchmark at Haverhill Crossings

254 Amesbury Rd, Haverhill, MA 01830

9.2
Review score
69 reviews
Add review
9.2
Review score
69 reviews
5 star
26%
4 star
16%
3 star
16%
2 star
17%
1 star
25%
See all reviews
8.8
Review score
1854 reviews
67 facilities
For pricing & availability:
(866) 374-4058
Benchmark at Haverhill Crossings
Benchmark at Haverhill Crossings
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33 Floor plans available
Benchmark at Haverhill Crossings in google map

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Anonymous
-
Family/friend
5.0
A great place for loved ones
Honestly, the only thing that I am slightly disappointed about is the quality of food. Having been in these facilities with my mom as well as working at [name removed] in Newburyport I know that this food can be done well. It falls short at Benchmark. I don't know if it is a staffing issue

About the facility
Benchmark at Haverhill Crossings

Benchmark Senior Living at Haverhill Crossing is an assisted living community in the riverfront city of Haverhill, Massachusetts, in Essex County. Our attractive, spacious community sits on a large, landscaped lot overlooking mature woods and lush farmland near Kenoza Lake, downtown shops and the I-495. Haverhill is located 30 miles north of downtown Boston, giving residents here the perfect blend of big-city access and small-town charm.

The mature, compassionate staff team here at Benchmark Senior Living at Haverhill Crossing is dedicated to creating a safe, inclusive environment where our residents enjoy every day to the fullest. Our wearable personal emergency call system gives seniors and their families the peace of mind that comes with knowing help is always close at hand, 24 hours a day, 7 days a week.

Benchmark Senior Living at Haverhill Crossing offers a wide assortment of exciting events, unique services and resort-style amenities designed to promote heath and wellness among our residents, including:

  • On-site general store, library, beauty salon and country kitchen
    <

Senior living options offered

Assisted Living

Memory Care

Pricing
for Benchmark at Haverhill Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Benchmark at Haverhill Crossings

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Benchmark at Haverhill Crossings
Benchmark at Haverhill Crossings

254 Amesbury Rd, Haverhill, MA 01830

Ashland Farm at North Andover indoor common area
Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845

The Residence at Salem Woods community exterior
The Residence at Salem Woods

6 Sally Sweet's Way, Salem, NH 03079

Wingate Residences at Haverhill community exterior
Wingate Residences at Haverhill

10 Residences Way, Haverhill, MA 01830

9.2
Review score
69 reviews
9.2
Review score
69 reviews
5 star
26%
4 star
16%
3 star
16%
2 star
17%
1 star
25%
9.5
Review score
30 reviews
9.5
Review score
30 reviews
5 star
71%
4 star
23%
3 star
3%
2 star
3%
1 star
0%
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
63%
4 star
28%
3 star
3%
2 star
0%
1 star
6%
9.2
Review score
9 reviews
9.2
Review score
9 reviews
5 star
78%
4 star
22%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Benchmark at Haverhill Crossings

9.2Review score69 reviews
9.2
Review score
69 reviews
5 star
26%
4 star
16%
3 star
16%
2 star
17%
1 star
25%
Benchmark Senior Living
8.8
Review score1854 reviews67 communities
Write a review
A Place for Mom has scored Benchmark at Haverhill Crossings with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Benchmark at Haverhill Crossings has 69 reviews with an average "overall experience" of 2.8 out of 5.
Overall Rating
2.8
Cleanliness
2.6
Friendliness
3.1
Care Services
2.7
Staff
4.4
Meals & Dining
4.4
Activities
2.8
Value for Cost
2.7
A Place for Mom has scored Benchmark at Haverhill Crossings with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Benchmark at Haverhill Crossings has 69 reviews with an average "overall experience" of 2.8 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score1854 reviews67 communities
Logo for Benchmark Senior Living
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 69 reviews
FL - Family/friend
Assisted Living
March 2, 2024
5.0
Verified Review
Review for Benchmark at Haverhill Crossings
The staff were more engaging! The community was more welcoming! I would and have recommended to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Anonymous - Family/friend
Assisted Living
September 26, 2023
5.0
Verified Review
A great place for loved ones
Honestly, the only thing that I am slightly disappointed about is the quality of food. Having been in these facilities with my mom as well as working at [name removed] in Newburyport I know that this food can be done well. It falls short at Benchmark. I don't know if it is a staffing issue is the problem. I know like everywhere they suffer from being short staffed from time to time. I think the team as a whole is incredible. I am very happy with Benchmark. And highly recommend the facility and all it had to offer!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Benchmark at Haverhill Crossings
October 20, 2023
Hello Anonymous, We are so glad to hear about your positive experience with Benchmark Senior Living at Haverhill Crossings. Thank you for taking the time to leave us a review!
Anonymous - Family/friend
Assisted Living
May 5, 2023
5.0
Verified Review
Our family and loved one had a good experience with the community. The staff are very friendly and outgoing! The residents seem to welcome new residents quickly. We would recommend the community to others.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
5
Response from Benchmark at Haverhill Crossings
June 7, 2023
Hello, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Benchmark Senior Living at Haverhill Crossings!
Anonymous - Family/friend
Assisted Living
March 24, 2023
5.0
Verified Review
A Happy Place
Extremely professional and knowledgeable and personable. Benchmark is a top notch company. I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
CCU - Family/friend
Assisted Living
March 7, 2023
4.0
Verified Review
A place for our sister.
We are very pleased that our sister is living comfortably and safely there. We picked this community, because It had a locked memory, and assisted living. [name removed] worked with us to get our sister in there quickly, which we needed. We hoped we could have found a less expensive place but do not think we would have been as happy with an other facility.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Kathy W - Family/friend
Assisted Living
January 10, 2023
3.0
Verified Review
It was a good place for my mom
This facility is a good place, I really liked it. Mom was happy here and she loved it. They were good to her. There were a few times where I had to advocate for her to get things done. And I feel like her Physical Therapy could have been better. But it all worked out. They had some really good Aides here who worked with mom to help her be mobile often, she loved to walk. They also had a lot of good activities and always had something going on each day. Mom loved the exercise class. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Elizabeth M - Family/friend
Assisted Living
November 11, 2022
5.0
The Transition Home
In this past year we faced the reality that it was time to find a new place to call home for our mom. In our search, Benchmark HC stood out in the way they supported our family, with professional care and with empathy and respect too. [name removed]went above and beyond for us even once we moved in! The whole staff continued to follow through with the same standards, going above and beyond for my mom, and for my family through the process of adjusting. The activities are amazing, the director [name removed]and her team are in a league of their own. The nursing staff is also incredible. The whole HC staff has a way of creating a "family feeling" amongst the residents. My siblings and I are grateful to Benchmark HC staff and residents for making my mom, my whole family and me, feel we are home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 22, 2022
4.0
Verified Review
Better fit for our needs
This facility has done a good job for us. We've had some challenges, but working through those. They seem to struggle with their staffing needs and ability to handle some situations. Communication with the family is ok. They do housekeeping and no issues there. The food is good, good quality and variety. I would probably recommend them to family and friends.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
September 16, 2022
4.0
Verified Review
Great option for memory care patients.
It is really a great place overall. The only thing is - the family member always has to remain an advocate for their loved one, and that would be the case anywhere you might choose. But the atmosphere is bright and homey. It's in a nice location. There are nice areas to walk around outside, and they have a couple of patios. The activities are varied and hold the interest of the residents. I think there could be different activities introduced based on the residents' desires - I wish they would ask about that. But they really do care about the residents. The staff are great. They could improve on the actual execution of care. But any concerns we've raised to management have been taken seriously, and they take the appropriate action.
Cleanliness
4
Friendliness
5
Care Services
3.5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
3
BD - Family/friend
Assisted Living
August 10, 2022
4.0
Verified Review
A Very Pleasant Place
My brother was very picky and unhappy there because he just wanted to go back home. He complained a lot about the food. I felt the staff bent over backwards to get us in there, but once we were there, there was often a lack of communication and not as much warmth as there was at the beginning. My brother didn't care to socialize, but I found the people there very pleasant. They set up his meds with PillPack, so he was getting the medications he needed, and he was also getting the help he needed with showering.
Christine P - Family/friend
Memory Care
August 9, 2022
4.0
Verified Review
Great place for a loved one
Overall I love the place and would highly recommend the facility to others. When we were looking, I visited a lot of other places as well. Benchmark has a very homey atmosphere and does not feel institutional at all.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Lisa O - Family/friend
Assisted Living
March 18, 2022
5.0
Our of this world
My mother resides at Benchmark and I can honestly say that it has been the best decision of my life! The staff is so amazing! I wanted a place that is just like home, well I found it. The whole place knows your name and they know how to make your loved one feel accepted. With ALZ it is not easy on both my mom and us but BSL is there if I have any questions or concerns. I also LOVE all the activities. My mom calls me and raves about the bus tour they just went on to the beach or a tour around town. She loves that she can get out and see the world. I made the decision to go to BSL and I am so happy I made the choice. They all are an amazing group of people!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jim L - Toured community
Assisted Living
March 17, 2022
5.0
Wonderful Wonderful
My name is Jim Lynch Jr. I moved my dad into Haverhill Crossing in early July 2021. I had no idea where to look for assisted living so I asked friends and searched the internet and the name Haverhill Crossing kept coming up as the place that people spoke so highly about. I wanted my dad to be in a good place. He is a very active 90 year old who was a runner up until last year. My first interview with Haverhill Crossing my dad and I were super impressed. The transition was very easy and my dad is very happy. He loves his apartment and said the food is delicious. My dad had hundreds of tee shirts from races he won that we didn't know what to do with and the activities director said let us make him a quilt the women here would love to make it for him. They did and my father was very happy. It was very special for his running friends and our family. My dad is very happy now and that's what's important to me. I want to say Thank You to all the staff at Haverhill Crossings for my dad's care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Steve - Family/friend
Assisted Living
February 8, 2022
4.0
Verified Review
A Good Value
It's about what I expected for the industry, the cost, everything else. The care is really good. The facility is well taken care of. No complaints.
anonymous - Family/friend
Assisted Living
December 14, 2021
5.0
Verified Review
It was a great experience all the way around. We looked at a lot of places and we were so pleased with Benchmark Senior Living. It is an assisted living model that can take you to the end of life instead of having to move to a hospital like setting which is why it was so special to us. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Family member - Resident/client
Assisted Living
November 30, 2021
1.0
Memory care is substandard
When we were given the tour and had a family meeting, I made the mistake of believing what they said. My LO was a wanderer. I knew he would not be able to distinguish his room from others' rooms. "No problem, they said. Our staff can handle that." Within 2 weeks, they started calling me to complain that he was going into other residents' rooms. Then they started to insist that I hire someone to be with him 24/7. Any communications that I had with the director of Memory care and the director of nursing felt like being attacked by bullies. I finally moved my LO to another MC facility where the care is so much better and I have peace.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
2
Value for Cost
1
Response from Benchmark at Haverhill Crossings
December 2, 2021
Thanks for your review, we are sorry to hear about the experience that you and your family had with us. We take all feedback seriously, and would like to learn more so that we can improve. Can you please reach out to us at Benchmark so that we can address your concerns? Thanks.
anonymous - Family/friend
Assisted Living
April 14, 2021
2.0
Verified Review
My review of Benchmark
I would not recommend Benchmark Senior Living at Haverhill to other families who are looking.
Cleanliness
4
Friendliness
1
Care Services
1
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
October 13, 2020
3.0
Verified Review
This facility has a lot to offer for someone who is still independently mobile
Some activities this community had were move nights, happy hour three times a week, they would bring in guest speakers as well. They also had exercise classes and art classes. The woman that was our main contact there in the beginning was very friendly, warm, easy to talk to and even funny. She made it sound like anything was possible. She showed us around and everything was very nice looking. It is an attractive building with a nice layout. Our loved ones room was on the smaller side, but it worked out perfect for them The food the served was very tasty.
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
3
Activities
5
Donna - Family/friend
Memory Care
September 2, 2020
5.0
Verified Review
It's a Wonderful Place
The community is amazing. My loved one went in right before Covid. They have taken care of her, anything she needed they were accommodating. The people that take care of my loved one are very helpful They will call me if anything changes. The staff helps give her medication, help with the daily activities of living. To my surprise my loved one was able to participate in the activities and the community have continued doing activities at a distance.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Eric Lever - Family/friend
Memory Care
June 3, 2020
4.0
Verified Review
Less stress on the family
The cleanliness of the community seems to be a priority for them and they have done a good job with the Covid-19 pandemic. The staff seems very conscientious with the residents and their families and have been open for questions. They have been great. The only issue with the care services is that it is hard when my grandmother moves to a higher care level and then the price jumps, which can be difficult when she is on fixed funding. Other than that, everything surrounding her care is great.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 69 reviews

Amenities
at Benchmark at Haverhill Crossings

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Vegan
  • Room Service
  • Special Dining Programs
  • Gluten-free
  • Kosher
  • Guest Meals
  • International Cuisine
  • Professional Chef
  • Restaurant Style Dining
  • Vegetarian
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Computer or Media Center
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center
  • Billiards Lounge
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician

Activities

  • Bible Study Group
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Karaoke
  • Catholic Services
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting
  • Intergenerational Programs
  • Other Religious Services
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Activities On-site
  • Community Service Programs
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Walking Club
  • Resident Band or Musicians
  • Stretching Classes
  • Yoga / Chair Yoga
  • Current Events Club
  • Light Therapy Programs
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Activities Off-site

Neighborhoods
around Benchmark at Haverhill Crossings

See what the neighborhood has to offer and what’s nearby:
Benchmark at Haverhill Crossings in google map

Frequently Asked Questions
about Benchmark at Haverhill Crossings

Benchmark at Haverhill Crossings offers 1 Bedroom, Studio and Semi-Private. Learn more.

A Place for Mom has scored Benchmark at Haverhill Crossings 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (978) 556-1600 x26 to reach a resident at Benchmark at Haverhill Crossings.

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Wingate Residences at Haverhill

10 Residences Way, Haverhill, MA 01830
Starting at $X,XXX+ monthly
9.2
Review score
9 reviews
9.2
Review score
9 reviews
5 star
78%
4 star
22%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, Semi-Private
Wingate Residences at Haverhill is a state of the art, private, residential community with 64 apartments, offering 24 hour supportive care for seniors interested in maintaining active lifestyles while planning for future needs. The Neighborhood also includes 20 apartments with support for memory...
The Residence at Salem Woods community exterior

The Residence at Salem Woods

6 Sally Sweet's Way, Salem, NH 03079
Starting at $X,XXX+ monthly
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
63%
4 star
28%
3 star
3%
2 star
0%
1 star
6%
Studio, 1bd, 2bd, Semi-Private
The Residence at Salem Woods is proudly operated by LCB Senior Living. Since 1994, we have pioneered modern senior living communities throughout the Northeast, specializing in Independent (Retirement) Living, Assisted Living and Memory Care. Together, we serve the diverse needs of our residents...
Ashland Farm at North Andover indoor common area

Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845
Starting at $X,XXX+ monthly
9.5
Review score
30 reviews
9.5
Review score
30 reviews
5 star
71%
4 star
23%
3 star
3%
2 star
3%
1 star
0%
2bd, Studio, 1bd, Semi-Private
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
Photo of Brightview North Andover

Brightview North Andover

1275 Turnpike Street, North Andover, MA 01845
Starting at $X,XXX+ monthly
5 star
57%
4 star
36%
3 star
0%
2 star
7%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Most people know Brightview North Andover because we are located at the former Boston Ski Hill. But what they might not know is that in the summer there’s a meadow that’s home to an endangered butterfly preserve, and you have access to many trails in the nearby state park. This is life at...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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