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135 Autumn Wind Court, Mineola, TX 75773
6 reviews
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VERONICA
-
Family/friend
5.0
DAD LOVED IT.
MY DAD MOVED INTO AUTUMN WIND AND LOVED IT. THA STAFF SPOILED HIM ROTTEN. EXCELLENT PLACE. WOULD HIGHLY RECCOMMEND!! GREAT FOOD.
About the facility Autumn Wind Assisted Living
Autumn Wind Assisted Living in Mineola, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at Autumn Wind Assisted Living
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Medication Management
- Diabetic Care
- Memory Care
Meals & Dining
- Meals Provided
Room Amenities
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Indoor Common Areas
- Outdoor Common Areas
Activities
- Activities Off-site
- Devotional Activities On-Site
- Activities On-site
Compare
Autumn Wind Assisted Living
135 Autumn Wind Court, Mineola, TX 75773
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Review score not available
9.6
Review score
96 reviews
9.6
Review score
96 reviews
5 star
75%
4 star
20%
3 star
4%
2 star
0%
1 star
1%
9.5
Review score
66 reviews
9.5
Review score
66 reviews
5 star
60%
4 star
29%
3 star
11%
2 star
0%
1 star
0%
9.2
Review score
36 reviews
9.2
Review score
36 reviews
5 star
52%
4 star
28%
3 star
11%
2 star
6%
1 star
3%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Reviews
for Autumn Wind Assisted Living
A Place for Mom has scored Autumn Wind Assisted Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Autumn Wind Assisted Living has 6 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.8
Friendliness
3.5
Care Services
3.5
Staff
Meals & Dining
Activities
3.5
Value for Cost
3.5
A Place for Mom has scored Autumn Wind Assisted Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Autumn Wind Assisted Living has 6 reviews with an average "overall experience" of 3.5 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Cindy Bruce - Family/friend
Assisted Living
May 12, 2020
End of Life @ Autumn Wind
My mother was a resident at Autumn Wind Assisted Living for almost a year. My mother and our family were happy with the care she was receiving. On [date removed], my mother went on hospice. At that time, the community was, and had been under quarantine. I was; however, assured that when she reached end of life, our family would be able to be with her. Her attending hospice nurse was denied access into the building (unless there was a change in condition). On [date removed] the facility contacted the on-call hospice nurse and reported a change in condition. The hospice nurse notified me that my mother was not doing well. She was going to monitor her for an hour and then call me back to tell me if my mother was at end of life. An hour later she called and told me my mother was showing signs (mottling) of being close to death and I should notify family to come. I relayed to her that I was on my way to the facility. I then got a call from staff, telling me I was not allowed into the building, to be with my mother. She suggested I call back in the morning. I was beside myself, knowing that my mother needed me, knowing she was wondering why I was not there. I called the next morning and was met with push back again, then finally was told I could come be with her. I arrived the morning of [date removed] and my mother was non-responsive, and died about 30 min. later, never knowing I was there. Even hospice could not believe I was denied access to my mother. This was not what anyone would want at end of life. The next devastating event: Her apartment was paid for through the end of May. My brother and I wanted to move her items out that next weekend. I was told by [name removed] (Owner/Administrator) that she did not have the staff on the weekend to oversee a move-out and suggested a weekday. On [date removed], I spoke to [name removed] and arranged a move out on [date removed]. It would be myself and my husband clearing out the apartment. I explained, we would be sorting through her belongings and have it all moved. On Thursday, after 5 pm, [name removed] called to let me know she had something wonderful to share. She had her maintenance crew move all my mother's belongings to a dirty garage. I was without words, hurt, violated, angry and so was my entire family. When I arrived Friday morning, some items had been brought back to the apartment and other remained in the garage. My mother's pictures, and belongings were strewn on the floor all around the apartment. Her shoes that were nicely arranged were in a heap, her linens were wadded in box, and many items were missing. As I would report to [name removed] what was missing, "she seemed disgusted at the situation and said to let her know how much and she would reimburse me." After getting moved and home with my mother's belongings, there were even more items missing. This was not the way her stay at Autumn Wind had to end. [Name removed]'s actions and reactions were without compassion and respect. My mother did not have a lot, but what she did have was family and her few possessions. She would have wanted me by her side, as she struggled in those final hours. She would have wanted her possessions handled with care by her family....not rummaged through and thrown in a garage, picked over, and stolen. [Name removed] (Owner/Administrator), please give your future residents and family members dignity at end of life. Take responsibility for your inappropriate protocols, please do not blame it on your staff. Though unimportant to you, my mother's final hours were important to her and our family., and so were her belongings.
VERONICA - Family/friend
Assisted Living
December 12, 2018
DAD LOVED IT.
MY DAD MOVED INTO AUTUMN WIND AND LOVED IT. THA STAFF SPOILED HIM ROTTEN. EXCELLENT PLACE. WOULD HIGHLY RECCOMMEND!! GREAT FOOD.
anonymous - Family/friend
Assisted Living
August 30, 2017
Great care and comfort
We are happy with the great care that is being received her from the excellent staff. We like the layout of the community and the wide hallways for her to get around. The menu is good and she likes the variety. They offer a lot of good activities for the residents. The community is highly recommended to other families who are looking for a good value with great care.
anonymous - Family/friend
Assisted Living
March 17, 2017
We love it!
Everything is going good so far. Things have been great and my sister in law like the community. She likes the food and the dining experience because she can talk to her friends. They are fantastic with my sister in law. They have activities and a lot for the residents to do.
anonymous - Family/friend
Assisted Living
January 19, 2017
Terrible place
The employees routinely harass residents. Even though there are cameras, the management won't do anything about it. Our family was told that they couldn't replace the employee if they fired them, so they "couldn't take action." The food is terrible. The [Removed] from the residents, too. We pulled our family member.
anonymous - Family/friend
Assisted Living
September 23, 2016
Everything Is Excellent
My brother has having a fine experience and the care is just fine. The community is very excellent. The staff and everything here is excellent. I would recommend the community to those in need.
Viewing 1-6 out of 6 reviews
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Frequently Asked Questions about Autumn Wind Assisted Living
Autumn Wind Assisted Living offers Studio and 1 Bedroom. Learn more.
Call (903) 569-1111 to reach a resident at Autumn Wind Assisted Living.
Find Assisted Living
7.0
Review score
13 reviews
7.0
Review score
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5 star
47%
4 star
15%
3 star
8%
2 star
15%
1 star
15%
Studio, 1bd, 2bd
Wesley House Assisted Living was built in 2011 and was purchased by Wesley Partners, in 20212. Wesley Partners is a family-owned company that has been in the healthcare business for 42 years and is proud to provide alternative living options to people who are unable to, or no longer want to live...
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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