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anonymous
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Family/friend
4.0
I Am Satisfied With The Care
My wife is getting very good care and I am very satisfied with the results from this agency. The staff are on time and prompt when needed. We have a clear communication and the staff clean up after themselves, no messes here. Overall I feel confident with the care and safety for my wife. I would recommend their help.
About the facility Auspice In Home Care & Transport
Auspice In Home Care & Transport in Fresno, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Home Care
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Services at Auspice In Home Care & Transport
Community Amenities
Languages spoken
- Spanish
Compare
Auspice In Home Care & Transport
1754 E. Bullard #102, Fresno, CA 93710
Home Instead - Fresno, CA
745 E Locust Ave Suite 105, Fresno, CA 93720
Around the Clock Companion Care
295 West Cromwell Ste 110, Fresno, CA 93711
Right at Home
5084 N. Fruit Ave #105, Fresno, CA 93711
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8.5
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1 review
8.5
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1 review
5 star
100%
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Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Pet friendly
No
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Reviews
for Auspice In Home Care & Transport
Overall Rating
3.3
Cleanliness
3.2
Friendliness
3.2
Care Services
3.2
Staff
Meals & Dining
Activities
3.2
Value for Cost
3.2
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
anonymous
Home Care
September 8, 2017
Will Use Them If I Have Too
We used this agency for a couple of weeks but I decided it was in my moms best interest to stop using them. My schedule at work changed so there for the days that I need a caretaker for my mom increased from 3 to 5. The agency was not willing to provide me the same caretaker who my mom loved for the whole week. They said that she had another client that had been with them for many years that needed her service. So we had 2 caregivers for mom and the second one didn't show up twice which resulted in me having to take off work to bring my mom to doctors appointments. I had called the agency and had to leave several messages and they never called me back. The communication with that agency is not that great. I have left our file open with them however it will be on an as needed basis and not as a regularly scheduled thing because I need someone that I can count on to show up and help my mom
anonymous
Home Care
August 10, 2017
Working Well
Initially, this is not what mother wanted but it is meeting our needs for now. We are now on the second caregiver since we started with the agency. The first caregiver may not have enough experience to make my mother feel comfortable and secure. I communicated via email to the contact person Tish and she helped me resolve the issue.We are on our 2nd caregiver and that seems to be working better.The women are nice has more experience and is more confident. The agency has been wonderful in getting back to me they have never had to reschedule an appointment.
anonymous
Home Care
July 25, 2017
Dad needs something different
Dad needs something different, possibly assisted living or something else. He needs someone that can help take care of a urine catheter. The caregiver they assigned to my Dad did try to help with his care needs. We did have some miscommunication when I had called multiple times to let her know not to show up because my Dad was in the hospital, she or another caregiver would show up anyway. My Dad is very cranky and also needed someone at night. For the most part, she was a good caregiver and she did what she was supposed to do. She was on time and very presentable. She drove him places and did the shopping, she cooked and cleaned. It could be that she was not the right fit for my Dad.
anonymous - Family/friend
Home Care
October 28, 2016
We were not happy with their service.
We were not happy with their service. They were not very helpful, or reliable, we had a bunch of no-shows. when we met with owners they were really nice, but their office staff needs some work for sure. They were not good at responding to emails and we did not have a positive experience with them at all.
anonymous - Family/friend
Home Care
July 11, 2016
I Am Satisfied With The Care
My wife is getting very good care and I am very satisfied with the results from this agency. The staff are on time and prompt when needed. We have a clear communication and the staff clean up after themselves, no messes here. Overall I feel confident with the care and safety for my wife. I would recommend their help.
rnicktrom@gmail.com - Toured community
Home Care
April 8, 2016
New to this.
WE are still trying to get scheduling in order and see an invoice. More later.
anonymous - Family/friend
Home Care
April 4, 2016
So far we have been satisfied with their service.
So far we have been satisfied with their service. There have been no complaints from our family who lives nearby. People are showing up, and it seems to be working out.
anonymous - Family/friend
Home Care
March 2, 2016
I wasn't that happy with them.
I wasn't that happy with them. They had a couple of good people, there were three that I really liked, but they had a bad time with schedules. They weren't very reliable at all, people would call and say that there was nobody to stay with come and relieve them, could I come. Weekends seem to be a problem, and on afternoon. They seem to work best with 12 hour shifts. They also sent some inexperienced workers. The transport service was great, and I really liked the owner. Their office staff may need some help as well, there may be a bit of a communication breakdown.
Diane - Family/friend
Home Care
October 4, 2013
Working Well So Far
I don't have them do too much. I just want them to be here when I'm gone and help my husband. If I'm gone during a meal time, I have a meal ready and I just have them put it out and heat it up if needed. Normally it has been two guys that come out at different times but the woman that came out recently, the first thing that she said was is there any housework I can do for you? So I really liked that. They also help him with playing movies and TV because he doesn't understand the remotes. There's not a lot for them to do but my husband enjoys it. He likes having them here.
A Place For Mom Customer - Toured community
Home Care
December 23, 2012
I like the services provided. Accept ...
I like the services provided. Accept VA and medical.
Viewing 1-10 out of 10 reviews
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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