About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia.
Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Home Care Home care relies on trained aides to provide companionship and non-medical care for seniors living at home. Complete guide to home careBest of 2024 Home Care Winners
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
More About Veterans Benefits
Senior Living Awards
How Our Service Works
Caregiver ResourcesAdd Review(866) 374-4058
Talk to a local advisor for FREE
Who are you searching for?
Complete form to see the list we made for youWhen you provide your contact information, you’ll get personalized options.
120 Chelton Rd, London, ON N6M1C6
11 reviews
Add reviewFor more information about senior living options:
Connect With A Place for Mom Advisor:
Please enter a valid full name.
Please enter a valid phone number.
Please enter a valid email address.
By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
anonymous
-
Family/friend
5.0
ArborTrace is what everyone deserves
My mother has been living at ArborTrace for a couple of months now. Because she has a terminal illness in addition to her dementia, I am spending a great deal of time at the facility- 8+ hours for several days at a time. The care is simply exemplary. Mom’s health needs are complex but the Dr and nurses are attentive and committed to providing the best possible care. The PSW’s are kind, patient and forgiving. Many have worked at this particular facility for years. While at some facilities you will see a drop in care when the boss goes home, my perception is that the staff are just as committed at night. Indeed, with many patients asleep, they seem to relish the opportunity to provide great social support to the night owls.
There is very little agitation and frustration among the patients and when it does happen, it is dealt with calmly and professionally to good effect.
They are very communicative with us as decision makers and indeed, I feel the genuine concern extends to us as family members.
I wish everybody could receive this kind of care. I would encourage anyone who has the means to place their loved one here.
About the facility Arbor Trace Memory Care Center
Arbor Trace Memory Care Center in London, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Memory Care
Is this your business? Claim your A Place for Mom listing
Amenities at Arbor Trace Memory Care Center
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
- Incontinence Care
Meals & Dining
- Vegetarian
- Low / No Sodium
- Special Dining Programs
- International Cuisine
- Organic
- Kosher
- Restaurant Style Dining
- No Sugar
- Guest Meals
- Meals Provided
Room Amenities
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Bath Tubs
- Handicap Accessible
- Ground Floor Units
- Air Conditioned
Community Amenities
Transportation & parking
- Transportation at Cost
- Property Convenient to Public Transit
Common areas
- Outdoor Common Areas
- Outside Patio
- Indoor Common Areas
- Meeting Room
- Central Fireplace
- Beauty Salon
- Main Street Shops
- Indoor Atrium
- TV Lounge
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Live Musical Performances
- Devotional Activities Offsite
- Karaoke
- Holiday Parties
- BBQs or Picnics
- Cooking Classes
- Live Dance or Theater Performances
- Birthday Parties
- Tai Chi
- Gardening Club
- Day Trips and Outings
- Activities On-site
- Brain fitness / Dakim
- Art Classes
- Yoga / Chair Yoga
- Activities Off-site
- Pet-focused Programs
- Educational Speakers / Life Long Learning
- Dances
- Reminiscence Programs
- Montessori Programs
- Live Well Programs
- Stretching Classes
- Trivia Games
Reviews
for Arbor Trace Memory Care Center
11 reviews
Write a reviewA Place for Mom has scored Arbor Trace Memory Care Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Arbor Trace Memory Care Center has 11 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
3.9
Care Services
3.9
Staff
Meals & Dining
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Arbor Trace Memory Care Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Arbor Trace Memory Care Center has 11 reviews with an average "overall experience" of 3.9 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
anonymous - Family/friend
Memory Care
June 2, 2019
ArborTrace is what everyone deserves
My mother has been living at ArborTrace for a couple of months now. Because she has a terminal illness in addition to her dementia, I am spending a great deal of time at the facility- 8+ hours for several days at a time. The care is simply exemplary. Mom’s health needs are complex but the Dr and nurses are attentive and committed to providing the best possible care. The PSW’s are kind, patient and forgiving. Many have worked at this particular facility for years. While at some facilities you will see a drop in care when the boss goes home, my perception is that the staff are just as committed at night. Indeed, with many patients asleep, they seem to relish the opportunity to provide great social support to the night owls.
There is very little agitation and frustration among the patients and when it does happen, it is dealt with calmly and professionally to good effect.
They are very communicative with us as decision makers and indeed, I feel the genuine concern extends to us as family members.
I wish everybody could receive this kind of care. I would encourage anyone who has the means to place their loved one here.
anonymous - Toured community
Memory Care
January 22, 2019
The facility itself was nice. It is large with slot of walking space. There were many residence parked infront of the nursing station which is your first view upon entry. The colour inside was all beige and not cheery looking. This feeling was more nursing home than high view. I am sure the care is good. But the environment was not for us.
anonymous - Family/friend
Memory Care
January 16, 2019
Peace of mind
Arbor Trace is very clean and spacious. The staff is caring and friendly and really look after the residents. Hallways are wide and bright. Lots of daily activities. Semi private rooms are well laid out, bathroom is large and cleaning staff do an excellent job.
anonymous - Toured community
Memory Care
October 24, 2018
The tour was very thorough and [name removed] was excellent at explaining all aspects of the care. Very nice establishment.
anonymous - Family/friend
Memory Care
September 22, 2018
Do not send your loved one to this place unless they have early Alzheimer's and even then don't expect they can stay there for long. They accepted my husband when the retirement home he lived in decided he was getting aggressive .They knew his condition but accepted him. When he showed mild aggression they called the police and he ended up in a psychiatric ICU lockup at Victoria hospital. He was sent there without contacting the family until the next day.
Be careful about sending your loved one to this place where they may not stay for long.
John Leberg - Toured community
Memory Care
May 2, 2017
Arbor Trace should receive government funding
I have been my wife’s sole caregiver for two years. I had devoted my life to her care 7 days a week 24 hours a day. Eventually my health began to decline. I am now 79. My wife’s condition began to deteriorate. There used to be a time when families divided care giving among themselves but times have changed and there are fewer and fewer families large enough or even interested in providing care to a loved one.
Finally [Removed]
was placed in our local hospital for tests and remedial treatment and I was faced with the absolute necessity of finding [Removed] a suitable home that could My wife diagnosis was a brain which had shrunk, a series of small strokes which caused the blood vessels in her brain to become tangled and she has Alzheimers. I was faced with the problem with finding a long term care center which could accept her when she was released .
In November 2016 CCAC had sent me a list of long term care centres. Over the next few months I went to 11 of these centers that were in S W Ontario. I must admit that the level of care I observed was depressing. What I saw and smelt were a lot of elderly people who looked very unhappy, sleeping in corridors without enough staff to care for them. It seemed to me that these so-called Long term Care Centres were warehousing the elderly , supported by government subsidies resulting in the owners making large profits at the expense of the people they supposedly were helping.
Most of the Long Term Care facilities that are subsidized are not only inadequate but also have long waiting lists. I started to look at private residences and I did find an excellent care center in London called Arbor Trace, which is the only home in S. W. Ontario that specializes in Alzheimer’s care. There was a vacancy and [Removed] has been in Arbor Trace since March 15. The level of care is exemplary, indeed Arbor Trace is a model of what Long Term Care Centre should be. There is a staff of 30 professional caregivers for 66 residents compared to a ratio of 1 caregiver to 20 residents in most LTCC. Arbor Trace has a maximum of 66 residents while most other LTCC have 200 to 300 residents, in many cases 4 to a room. Arbor Trace is a modern building built 3 years ago . All rooms are on one floor . There are no elevators or stairs with well lit wide halls to allow the residents to walk. As you may know Alzheimer’s patients need a great deal of one on one care. They receive this individual care at Arbor Trace as compared to limited care at most other facilities.
[Removed] currently occupies a private room at a cost of $6700 per month. The price puts severe strains on our finances. She cannot come home as I can no longer look after her. Arbor Trace is where my wife of 60 years will remain until she dies.
If I had chosen an inferior facility, OHIP would have underwritten some of these costs so that her stay can be made more affordable? But by choosing a model facility the government will not help to defray the expenses. It is unfair that most of the residences on CCAC list get funds from the government to permit families to receive Long Term Care at an affordable rate while a person suffering from Alzheimers. who is admitted to a model home such as Arbor Trace is left out in the cold.
Arbor Trace is definitely not a retirement home. It is the only Alzheimers Care Centre in SW Ontario. Alzheimer’s as you know is a disease and requires a great deal of one on one care. This is given at Arbor Trace and it is not given at any other long-term care centre in S W Ontario of which I am aware.
MOHLTC funds all personal and long-term care in homes, which provide care for people who have specific disabilities. Arbor Trace, should qualify for funding. However it seems to me that the Ministry is discriminating by forfeiting their funding to Arbor Trace because it considers this institution of retirement facility. It is definitely not a retirement facility but a facility that offers excellent care to dementia patients. As such it should be immediately reclassified as a long term care facility and given the same funding as other long term facilitates receive. Once again I must reiterate, Arbor Trace is not a retirement home it is a Long Term Care centre for Alzheimer’s patients.
I can tell you after discussions with Arbor Trace they feel that anyone who requires special care should be able to access their facility and have the government make it possible for people with limited means to have that opportunity. Why subsidize facilities which warehouse the elderly and provide profits for the owners when model homes go unsupported?
anonymous - Toured community
Memory Care
April 1, 2017
Lovely new facility that has high end finishes. Large figure 8 layout and extensive activities available. Indicate a willingness and ability to keep residents even if heavier physical care. Nice outdoor areas.
Judi elsden - Family/friend
Memory Care
March 17, 2017
Arbor Trace had the most compassionate, caring staff that create a home environment for loved ones suffering with dementia. The facility us second to none as are those we met in our brief time there.
Winecountry - Family/friend
Memory Care
June 1, 2016
Not as advertised
Arbor Trace's sign indicates it is an Alzheimer's Facility which includes nursing.
However, it is a for profit retirement home! It charges exorbitant fees, is understaffed, has one doctor on call.
You pay extra for everything. It is NOT a nursing home.
Please do not be misled!
anonymous - Family/friend
Memory Care
October 29, 2015
Facility is clean, well designed, staff helpful, friendly, cooperative.
AT needs more staff and indeed has increased the ratio of nursing and PSWs per resident effective Nov. 1, 2015.
anonymous - Toured community
Memory Care
August 27, 2015
Beautiful surroundings. Molly was very knowledgeable
About her facility and the needs of the Alzeheimer's population.
I have concerns that this level of care may be beyond what my friend needs at this point.
Viewing 1-11 out of 11 reviews
Neighborhoods around Arbor Trace Memory Care Center
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Arbor Trace Memory Care Center
Arbor Trace Memory Care Center offers Studio and Semi-Private. Learn more.
Call (519) 681-0002 to reach a resident at Arbor Trace Memory Care Center.
Other Senior Housing in London, ON
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
Back to top