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VERIFIED PARTNER

The Terrace at Chestnut Hill

495 E Abington Ave, Philadelphia, PA 19118

8.5
Review score
78 reviews
Add review
8.5
Review score
78 reviews
5 star
36%
4 star
33%
3 star
13%
2 star
6%
1 star
12%
See all reviews
8.4
Review score
1268 reviews
33 facilities
For pricing & availability:
(866) 374-4058
The Terrace at Chestnut Hill
The Terrace at Chestnut Hill
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Anonymous
-
Family/friend
4.0
The Terrace at Chestnut Hill review
Please be aware that my Father is not currently living at the Terrace hoping he will start living there in November. However, based on the first impression we had - The staff and residents actually talking to each other, stability of staff , activities and availability of therapy, cleanli

About the facility
The Terrace at Chestnut Hill

Nestled in historic Chestnut Hill inside Philadelphia, Pennsylvania, you'll find our welcoming community. We provide assisted living services like personal care and memory care, all within our beautiful, stone mansion that is positively rich with history. Built in 1865, we’re formerly owned by the president of the Franklin Institute. Here, we’re accustomed to celebrating life and welcome you to experience moments of joy, new friendships, and continuous exploration.

Our sunlit spaces, filled with wingback chairs, tiered chandeliers, and Tudor-style elements, enable residents to feel pampered in a cozy, home-like environment. Walking paths braided throughout our grounds allow residents the opportunity to exercise, enjoy the sunshine, or watch for famous Philadelphia bird species. Our community’s design is uncomplicated, providing all residents with a sense of peace and familiarity. We can’t wait to welcome you to The Terrace at Chestnut Hill, where a lifetime of happiness awaits.

Community Amenities and Services

At The Terrace, we strive to ensure a comfortable, worry-free lifestyle for residents and their families. You'll find a team of kind-hearted and dedicated staff, all ready to serve with the utmost care to help create memorable experiences for all to enjoy. Be enriched. Be inspired. Be WOW-ed with our...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Terrace at Chestnut Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Terrace at Chestnut Hill

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Compare

The Terrace at Chestnut Hill
The Terrace at Chestnut Hill

495 E Abington Ave, Philadelphia, PA 19118

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8.5
Review score
78 reviews
8.5
Review score
78 reviews
5 star
36%
4 star
33%
3 star
13%
2 star
6%
1 star
12%
9.3
Review score
66 reviews
9.3
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66 reviews
5 star
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4 star
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Review score
42 reviews
5 star
52%
4 star
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3 star
10%
2 star
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7%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
56%
4 star
19%
3 star
6%
2 star
3%
1 star
16%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for The Terrace at Chestnut Hill

8.5Review score78 reviews
8.5
Review score
78 reviews
5 star
36%
4 star
33%
3 star
13%
2 star
6%
1 star
12%
Bridge Senior Living
8.4
Review score1268 reviews33 communities
Write a review
A Place for Mom has scored The Terrace at Chestnut Hill with 8.5 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, The Terrace at Chestnut Hill has 78 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.1
Care Services
3.7
Staff
4.1
Meals & Dining
3.3
Activities
3.8
Value for Cost
3.6
A Place for Mom has scored The Terrace at Chestnut Hill with 8.5 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, The Terrace at Chestnut Hill has 78 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Bridge Senior Living
8.4
Review score1268 reviews33 communities
Logo for Bridge Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 78 reviews
Trish T
Assisted Living
January 31, 2024
5.0
Beautiful Place
The Terrace at chestnut hill is beautiful, well maintained. Perfect place for your loved one who is in need of extra care. The staff are so friendly and supportive, always going above and beyond. All the residents appear happy. Highly recommend
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 3, 2023
4.0
Verified Review
The Terrace at Chestnut Hill review
Please be aware that my Father is not currently living at the Terrace hoping he will start living there in November. However, based on the first impression we had - The staff and residents actually talking to each other, stability of staff , activities and availability of therapy, cleanliness.
Cleanliness
4
Friendliness
5
Staff
5
Value for Cost
4
Response from The Terrace at Chestnut Hill
November 6, 2023
Thank you for your kind words! We certainly are excited that your uncle will be joining our Terrace family. Reach out please if you should need anything! Lisa McDonough Executive Director Terrace At Chestnut Hill
SKW. - Family/friend
Assisted Living
September 6, 2023
5.0
Verified Review
Peace of Mind
I'm grateful for the assistance that A Place for Mom provided. My parent was at one location that I was not satisfied with and their recommendation was invaluable. The Terrance like all nursing homes is not perfect but they are respectful,responsive and really try to do their best to provide excellent service. We picked this community because of the accommodations, facilities,staff and price.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Terrace at Chestnut Hill
September 7, 2023
Thank you for your review! We are so happy to hear we are meeting all your expectations! Our personal care and memory care neighborhoods are beautiful. We strive to always provide great service and care. Thank you again for your kind words. They mean everything to us. Lisa McDonough Executive Director
Anonymous - Family/friend
Memory Care
July 27, 2023
4.0
Verified Review
The Terrace at Chestnut Hill
I have no complaints with The Terrace at Chestnut Hill. Everyone is friendly and helpful. I have put my trust in your staff to treat my aunt well and she seems to be thriving as best she can considering her situation
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 25, 2023
4.0
Verified Review
Review for The Terrace at Chestnut Hill
I recommend them for sure, but the food could be improved, great price for the money though.They have a diverse population, clean sizable rooms, good care, and great overall price.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
Response from The Terrace at Chestnut Hill
September 7, 2023
Thank you for your wonderful review. At the Terrace, we strive to provide the best days for our residents filled with great activities and healthy meals. Our care team are quick to meet the needs of everyone. I thank you again for your kind words, which means the world to us all!! If I can ever be of service to you please stop by to see me. Lisa McDonough Executive Director
Anonymous - Toured community
Assisted Living
July 21, 2023
4.0
Verified Review
Tour experience
Our tour at The Terrace at Chestnut Hill was good, they seemed very nice. After evaluation, they thought memory care was right for my mom but [facility name removed] recommended regular assisted living. To us, that seemed like a better fit for my moms needs at the time so we went with them.
Response from The Terrace at Chestnut Hill
July 24, 2023
Thank you for your feedback. It is very much appreciated that you took the time out of your busy schedule to leave this review.
Bob - Family/friend
Assisted Living
July 20, 2023
4.0
Verified Review
Review for The Terrace at Chestnut Hill
It's not bad for a place. I would let my dad go back if he recovers from his latest medical problem. People were very friendly and most seemed to care about everyone. We picked this community because of the location.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Terrace at Chestnut Hill
July 22, 2023
Thank you for your continued support. We certainly value feedback from our family members. At the Terrace, we pride ourselves on providing seniors with fun filled days and a terrific menu. Please let me know if I can assist with anything you should need. Lisa McDonough, ED
Michael - Family/friend
Assisted Living
June 14, 2023
4.0
Verified Review
Terrace at Chestnut Hill provides positive experience for those in need of Assisted Living care
My family and loved one had a good experience with the community. The staff are kind, caring, and helpful. Everyone seems friendly. The community is clean when we visit. The staff take good care of the residents, and they take their time in getting to know the residents personally. Overall, we would recommend the community to others for their loved ones.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Terrace at Chestnut Hill
September 7, 2023
Thank you for your kind words. I am thrilled to hear we are meeting all of your expectations! It is certainly our pleasure. Lisa McDonough, ED
C. Riley - Family/friend
Assisted Living
April 27, 2023
5.0
Verified Review
My dad is thriving here!!!
Staff are very friendly and caring. The director of sales and marketing is awesome. The nursing staff is on top of all the patients. They noticed a change in my Dad that required him to go to the ER. They notified me immediately and made arrangements for him to be transported. There are daily activities for the residents so they aren't just sitting alone in their rooms. Although residents have the option to eat in their rooms, meals are served in the dining room, and tables have linen table cloths and napkins. Servers take your order and serve the food and beverages. Menu changes daily. There is also an all day menu with items like burgers and hot dogs. The staff really gets to know the residents so it feels like a family environment. The grounds are gorgeous and residents are able to go outside to enjoy. I'm very thankful, happy and blessed that my dad is there and thriving! For the most part my experience has been positive. Where there were concerns, I was able to discuss with staff and have them quickly resolved.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Terrace at Chestnut Hill
May 5, 2023
What a fabulous review! We appreciate when residents and families share their experiences.
Anonymous - Toured community
Assisted Living
April 21, 2023
4.0
Verified Review
tour review
Our family had an in person tour with The Terrace at Chestnut Hill and we really enjoyed the admission person that we had met with, but the community itself just seemed old, worn out, dark and cramped so it wasn't going to be the best fit for our loved one.
Anonymous - Family/friend
Assisted Living
April 11, 2023
1.0
Verified Review
Review for The Terrace at Chestnut Hill
My loved one described the community as "horrible" and I would agree. My loved one observed roaches in the building. Another time she reported that she was left on the toilet for a very long time. As far as activiites; they offer music but nothing mentally stimulating. Some of the staff were very kind; others very mean. I would absolutely NOT recommend this place to anyone!
Cleanliness
1
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
2
Activities
1
Value for Cost
1
Response from The Terrace at Chestnut Hill
May 5, 2023
Thank you for taking the time to share this feedback. I would appreciate the chance to review your concerns and appropriate solutions, so please contact me at Lisa.McDonough@terraceatchestnuthill.com. We look forward to getting this corrected.
anonymous - Family/friend
Memory Care
April 10, 2023
2.0
Verified Review
The Terrace at Chestnut Hill
These numbers are based on my experience with Terrace of Chestnut Hill. My mother's feet were so swollen for over a month where she couldn't put a shoe on also, she was never seen by a podiatrist in the almost 4 months that she was there her toenails are like claws. Also I saw a patient fall and the staff just picked the patient up off of the floor and put her back in the chair. Never wrote an incident report.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
1
Response from The Terrace at Chestnut Hill
May 5, 2023
Thank you for taking the time to share your feedback. We work hard to provide residents and their families with the best support possible and apologize that this wasn't the experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to me directly at lisa.mcdonough@terraceatchestnuthill.com?
anonymous - Family/friend
Assisted Living
April 3, 2023
5.0
Verified Review
Good experience
My mother was only there for less than a month. Didn't really have a chance to get a full community experience in that short time. Even though it was a short experience, it was a good experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
March 7, 2023
1.0
Verified Review
Needs a lot of improvement.
They did not clean the rooms. They routinely let her run out of toilet paper, clothes were lost. There were no activities although the showed us daily calendars of activities prior to signing up. They expected people in memory care to advocate for themselves. It was bad.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
2
Response from The Terrace at Chestnut Hill
May 5, 2023
• Thank you for taking the time to share your feedback. We work hard to provide residents and their families with the best support possible and apologize that this wasn't the experience. We'd like to better understand what happened and how to make things right, do you mind reaching out to me directly at lisa.mcdonough@terraceatchestnuthill.com?
Anonymous - Family/friend
Assisted Living
January 26, 2023
3.0
Verified Review
Review for The Terrace at Chestnut Hill
It's dysfunctional communication between administrators and health staff. Food service is disorganized and inconsistent. Sometimes residents do not get meals.
Cleanliness
2
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Value for Cost
2
Anonymous - Toured community
Assisted Living
December 22, 2022
3.0
Verified Review
My Tour Experience at The Terrace at Chestnut Hill
The community felt dated and not as clean as the family had hoped for.
Anonymous - Family/friend
Assisted Living
December 12, 2022
3.0
Verified Review
They seem to be a bit understaffed here. But the staff they do have are very pleasant. My loved one has had no complaints other than the food. She really doesn't like it, says the quality is not good. She doesn't participate in the activities and they don't seem to try and encourage resident participation in general. Housekeeping does a good job keeping things clean and with laundry services. Overall, I would probably recommend them to family and friends.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
2
MM - Family/friend
Assisted Living
October 10, 2022
3.0
Verified Review
Friendly, Caring Place
The people are very friendly. It's a clean facility. They're just having a problem with their kitchen right now. They're understaffed, so my person is not necessarily getting what he wants to eat.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
1
Activities
4
Value for Cost
3
anonymous - Family/friend
Assisted Living
September 28, 2022
3.0
Verified Review
Our experience so far
There have been some issues with the care. Long call bell responses My loved one fell out of bed and was sent to the ER and they did not contact the family even though they said they did. Poor communication on medical care coordination. A couple of medical issues have not been properly handled.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3
Yvette - Family/friend
Assisted Living
September 26, 2022
4.0
Verified Review
Comfortable place for my loved one
They have been pretty good. They do a wonderful job with engaging residents and their families. They made my loved one, feel special on their birthday. It's a comfortable place, with trusted staff.
Cleanliness
4
Friendliness
5
Staff
4
Value for Cost
3
Viewing 1-20 out of 78 reviews

Amenities
at The Terrace at Chestnut Hill

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • Vegetarian
  • No Sugar
  • Professional Chef
  • Room Service
  • Anytime Dining
  • Special Dining Programs
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Beauty Salon
  • Computer or Media Center
  • Outside Patio
  • Meeting Room
  • Outdoor Common Areas
  • Library
  • TV Lounge
  • Indoor Common Areas
  • Barber Shop

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Billiards Lounge

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Birthday Parties
  • Catholic Services
  • Live Well Programs
  • Trivia Games
  • Other Religious Services
  • Brain fitness / Dakim
  • Tai Chi
  • Bible Study Group
  • Day Trips and Outings
  • Protestant Services
  • Devotional Activities Offsite
  • Activities On-site
  • Jewish Services
  • Intergenerational Programs
  • Cards / Pinochle Club
  • Live Dance or Theater Performances
  • Men's Club
  • Wine Tasting
  • Christian Services
  • Happy Hour
  • Yoga / Chair Yoga
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Activities Off-site
  • Stretching Classes
  • Art Classes
  • Live Musical Performances
  • Reminiscence Programs
  • Pet-focused Programs
  • BBQs or Picnics
  • Walking Club
  • Gardening Club
  • Montessori Programs
  • Cooking Classes
  • Holiday Parties
  • Karaoke

Neighborhoods
around The Terrace at Chestnut Hill

See what the neighborhood has to offer and what’s nearby:
The Terrace at Chestnut Hill in google map

Frequently Asked Questions
about The Terrace at Chestnut Hill

The Terrace at Chestnut Hill offers Studio, Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Terrace at Chestnut Hill 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (215) 247-5307 to reach a resident at The Terrace at Chestnut Hill.

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3%
Studio, Semi-Private
Nestled in the heart of historic Jenkintown borough, The Chelsea at Jenkintown offers the finest in Assisted Living. Our residents enjoy chatting over tea or coffee in our cozy Bistro, relax on our wraparound porch or explore the surrounding community. Conveniently located on Route 611 and close...
Photo of Spring Mill Pointe a HumanGood Community
9.3
Review score
28 reviews
9.3
Review score
28 reviews
5 star
53%
4 star
36%
3 star
7%
2 star
0%
1 star
4%
Studio, 1bd, 2bd, Semi-Private
Spring Mill Pointe is a Humangood community, the sixth largest not-for-profit community in the country. We were awarded one of the Best Assisted Living Communities by U.S. News and World Report for 2022/2023. We have been part of the local community for over 25 years. The centerpiece of our...
The Pinnacle at Plymouth Meeting indoor common areaCommunity badge

The Pinnacle at Plymouth Meeting

215 Plymouth Road, Plymouth Meeting, PA 19462
Starting at $X,XXX+ monthly
9.4
Review score
30 reviews
9.4
Review score
30 reviews
5 star
64%
4 star
30%
3 star
3%
2 star
0%
1 star
3%
Studio, 1bd, 2bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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