"Monica, you were absolutely great! I really appreciated your continuing to follow-up with me. At first I felt like it was too complicated trying to decide what options were best & how to navigate through everything. You were persistent with calling & checking & offering solutions or new avenues. You always followed through with what you said you would do. You helped tremendously."

"I wanted to thank you for all of the work you did for me in finding a place for my dad. He’s been at Winterhaven for over a week now and we are thrilled with the facility. Carrie has bent over backwards to make the transition as smooth as it possibly could be. My dad is adjusting. It is not easy for any of us – as you know – but at least we know that he is safe, secure and being taken care of. If you ever need a reference for A Place for Mom or for yourself personally, call on me. Your calmness, your efficiency and your manner of professionalism mixed with personal compassion was exactly what I needed. Thank you again for all you did to help us in this very stressful situation!"

"Just a quick note to let you know Mom is settled into Clare Bridge at Silver Lake and my Dad is in Las Vegas with my brother Freddie. He sounds very rested and happy. Mom is going to take a little longer due to her dementia, but we love the place and the people! I could never begin to thank you enough for all you have done for my family. As soon as the dust settles I will touch base again."