Connecting Families to Senior Living

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Overall Rating


When choosing assisted living care, consumers are reliant on their state’s regulatory agencies to provide information about communities and their backgrounds. But public access to assisted living records varies greatly state by state. Here is a snapshot of the level of transparency in the state of West Virginia:

Key Findings

  • Assisted living records in West Virginia are highly transparent, having met all but one of the transparency criteria.
  • West Virginia has one of the best websites for researching assisted living records.

How to Access Records

  • You can confirm a community is licensed online on West Virginia's Health Care Facility Lookup List.
  • For information about specific communities, contact the office of the long-term care ombudsman to see if he or she can provide information about a community you are exploring.
  • Visit to locate the appropriate long-term care ombudsman.
  • If you need to make a Freedom of Information Act (FOIA) request to get records, consider browsing these state-by-state resources from the National Freedom of Information Coalition, which included sample state-specific FOIA letters.

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West Virginia Accessibility Criteria

Our ratings are based on the objective criteria outlined in the table below.
1Are licensed assisted living communities listed online in any form?Yes
2If Yes to #1, is the information updated frequently?Yes
3If Yes to #1, is the list of licensed communities searchable? Yes
4Does the state post inspections, complaints, survey results, or violations online?Yes
5If Yes to #4, is the information updated frequently? [within 90 days]Yes
6If Yes to #2 and #4, is the enforcement information included in the same place as licensed communities?Yes
7If Yes to #4 and No to #6, are violations / inspections searchable at all?Yes
8Is information about special licensing for care shown?Yes
9Capacity shown?Yes
10Payment types shown? [e.g. Medicaid, private pay]Yes
11Administrator / Contact name shown?Yes
12State may fine facility?Yes
13Frequency of inspections?Every 12 months
14Website includes pricing of facility?No
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